Telecom Project Manager Resume
South Plainfield, NJ
SUMMARY:
- Highly accomplished Telecommunications Professional with over 46 years of hands - on experience designing and leading critical implementations and installations of telecom projects. Excellent communicator, known for team building, direct customer interaction, and cross-functional team leadership. Specialist in project management, vendor management, needs and budget analysis, budget management, video, voice and data network designs, and direct supervision of deployments/provisioning, digital network switching and routing, TCP-IP Networking, transmission and routing protocols related to complex, often proprietary, client-specific Business and Systems Requirements designed and built to effectively support both wired lines and wireless Unified Communications-based internetworking solutions. Possess record of high performance standards, including strict attention to schedules, deadlines, budgets and quality work practices. Known for organizing management practices, implementing ‘best practices,’ and motivating engineering teams to deliver outstanding efforts. Expertise includes:
- Program / Project Management Pre-Sales Support & Review, Wireline & Mobile Critical Project Implementation Capacity Management, Architecture TIRKS Hi-Cap Provisioning SONET Network and Cable Architect Telcordia NMA and WFA Business Analyst & LDS support Creative problem solving, effective decision-making and proactive risk management
TECHNICAL SKILLS:
Networking: LAN/WAN, Asynchronous/SONET, DSL, STS-1, T1/DS1, T3/DS3, Data, PBX, Video Conferencing, Voice, VoIP-Cluster, DSLAM, Multiprotocol Label Switching, Virtual Private Networks, Cisco routers/switches, Juniper Routers/Switches
Protocols: TCP/IP, SIP, RTP, MGCP, RADIUS, TCP, UDP, FCIP, SSL, IPv4, IPv6, EIGRP, HDLC, PPP, STP, VTP, H.323
Platforms & Systems: UNIX, Linux, Windows, Mac OSx and iOS 5, Firewalls
PROFESSIONAL EXPERIENCE:
Confidential, South Plainfield, NJ
Telecom Project Manager
Responsibilities:- Technical Manager for a Verizon Enterprise, federal government, (formerly known as the Federal Systems Group) via GSA, telecom technical services procurement contract. Coordinate initial stages, through completion of the transition phase from the existing incumbent and provide oversight/advisement during the training phase of the order processing team. Provide technical management intervention and facilitation of wireline and mobile services for any order fallout issues incurred during the delivery phase.
Confidential, NJ
Telecom Design Engineer
Responsibilities:- Provided telecom network engineering support for the Century Link customer circuit conversion to the TIRKS database.
Confidential, Middletown, NJ
Telecom Project Manager
Responsibilities:- Provided Project Management support for the NetDB development team. Deliverables included: two month "report," containing a 200 page Operational Log in MS Word, and half a notebook with hand written notes of my critique.
- On Excel, I provided a redesigned spreadsheet with key metric tracking, to measure efficiencies of scale. Provided insight on identifying inefficiencies, facilitated dialog and resolution to ensure delivery of key discovery documents for my team to meet their deliverables in a timely manner.
Confidential, Jackson, NJ
Founder, Telecom Consulting, Project Manager
Responsibilities:- Support multiple technical disciplines, including Security, Firewalls, Databases, Linux Server Technology, Web Servers, Android and iOS 10, iPhone / iPad Mobile applications and services for Mobile Marketing Apps, Application Servers, VPN, Routers and Switches, Network Architecture, Managing Web Development and Telecommunications.
- Provide network design of wireless data networking elements to include: LTE, IMS, CDMA (1x/EvDO) GSM(UMTS), design configurations, equipment installation and testing services.
- Analyze impact of specific applications on environments; optimize network elements & equipment components.
- Internet Marketing, Mobile Application Development, SEO, Social Networking for Business, Blogs; web site building with X-site Pro, DreamWeaver, ASP and CSS.
- Design key network elements; manage telecomm and VoIP projects and lead diverse virtual teams.
- System Development; Implementation Management; Budget Management; Vendor Management, Business Analysis, and Unified Communications.
- Implement Senior Project Manager/Scrum Master activities, with a proven ability managing technology projects; possess a diverse blend of skills, having been a Senior Project Manager, Business Analyst, Lead Developer and Database Administrator for major Telecommunication Companies; support global virtual development teams.
- Proficient in all areas of project management, including: offshore management, project scheduling/coordination, requirements specifications, risk management, customer/supplier relations, and meeting defined objectives.
- Areas of expertise include: Agile/Scrum, Iterative and CMM Level5 Software Life Cycle Management skills, Business Requirements, Joint Applications Development/JAD Sessions.
- Offshore deliver experience, managing a team of 50 offshore developers.
- Manage large, complex, politically sensitive, software system deployments.
- Unique ability to bridge the technology gap between Business Development teams.
- Elicitation and documentation of business requirements and process analysis.
- Solid project team communication, leadership and executive presentation skills.
- Detailed project schedule development and monitoring.
- Creative problem solving, effective decision-making and proactive risk management.
- Effective management style; intuitively using instruction and motivation to lead high-performance teams.
- MS Project, PMO Reporting and Third-Party Vendor Management
- Coordinate and facilitate software application development for distributed network elements serving 4G and 5G digital telecommunications systems, and managed upgrade of client network services. Facilitate IPv6 implementation with wireless applications.
- Performed System Development; Implementation Management; Budget Management; Vendor Management, Service Assurance and Release Management.
Confidential, Middletown, NJ
Systems Engineer and Architect/Project Manager - Design Engineer
Responsibilities:- Proficient in all areas of project management, including: offshore management, project scheduling/coordination, requirements specifications, risk management, customer/supplier relations, and meeting defined objectives.
- Areas of expertise include: Agile/Scrum, Iterative and CMM Level5 Software Life Cycle Management skills, Business Requirements, Joint Applications Development/JAD Sessions.
- Offshore deliver experience, managing a team of 50 offshore developers.
- Manage large, complex, politically sensitive, software system deployments.
- Unique ability to bridge the technology gap between Business Development teams.
- Elicitation and documentation of business requirements and process analysis.
- Solid project team communication, leadership and executive presentation skills.
- Detailed project schedule development and monitoring.
- Creative problem solving, effective decision-making and proactive risk management.
- Effective management style; intuitively using instruction and motivation to lead high-performance teams.
- MS Project, PMO Reporting and Third-Party Vendor Management
- Coordinate and facilitate software application development for distributed network elements serving 4G digital telecommunications systems, and managed upgrade of client network services. Facilitate IPv6 implementation with wireless applications, Unified Communications.
- Performed System Development; Implementation Management; Budget Management; Vendor Management, Service Assurance and Release Management.
Confidential, New York, NY
Telecom Network Engineer / Project Manager Engineer
Responsibilities:- Directed, coordinated and exercised functional authority for planning, organization, control and completion of voice and data network engineering projects.
- Executed daily operations of NYC high-cap trouble desk, servicing high-rise addresses in New York City.
- Performed System Development; Implementation Management; Budget Management; Vendor Management and Release Management.
- Provide network designs and expert TIRKS provisioning for DS1 And DS3 SONET facilities.
- Optimized project scheduling to reduce cycle time; organized cross-functional teams, and resolved engineering design and test problems; capacity management & architecture.
- Managed multiple projects and infrastructure needs on an ongoing basis. Directed up to 20 technical people when implementing large, complex projects and coordinated with business leaders and end users;
- Client Service Engagement Lead (CSEL) - Customer/Client Satisfaction for Special Services, Sales Engineering solutions; Business Development solutions for special needs clients with Media and Entertainment interests; Unified Communications;
- General Client Management for both external and internal requirements related to Pre/Post-Sales Engineering roles;
- Since Verizon serves a global mission and footprint, the proprietary Global Delivery Model is a premier example of corporate excellence and customer experience satisfaction, QA;
- Managed projects per PMO guidelines, implemented Agile methodologies when needed;
- Collaborated with internal business/support groups, stakeholders, and technical teams to establish architecture and strategic direction for projects.
- Reported ongoing status of telecommunications projects and overall status on a regular, formal basis to upper management.
- Executed the Network Architecture, design of VoIP networking projects, and WIFI facilities projects; implemented Visio to illustrate technical circuit layout and network element diagrams; utilized broadband network data protocols such as: SIP, HTTP, SSL, DNS XML, BGP, OSPF, MPLS, CoS, H.323, RTP, MGCP, UDP, TCP/IP, RADIUS, Telcordia NMA etc.
- Engineered designs involving network architecture, AC/DC power, and applications related to the integration of various network elements including Cisco and Juniper switches and routers.
Confidential, Mc Leann, VA
Network Design Engineer
Responsibilities:- Provided detailed Circuit Layout Records of multipoint circuits for the FAA LINKS contract. Reported directly to the Confidential program Manager and the federal government FAA LINKS Operations Manager, providing circuit maps as deliverables, in both hard-copy and digital formats.
- Analyze provisioning and equipment data records, extrapolate related information, compile and design detailed multipoint circuit maps of each discrete multipoint FAA LINKS circuit included on their national network.
- Requirement that each circuit map be depicted on a single-page, regardless of size and complexity (number of circuit nodes/locations).
- Use of Visio Technical drawing software to provide deliverables.
Confidential, Mc Lean, VA
Senior Engineer
Responsibilities:- Contractor for the federal government, under the General Services Administration (GSA) Telecommunications Technical Services Contract (TTSC). Provided the Washington, DC area federal agencies telecommunications-related solutions for voice and data networks operating within a heterogeneous environment.
- Received special honors and recognition, for outstanding service performance, regarding the Space and Naval Warfare Command (SPAWAR) relocation project, in Arlington, Virginia. Served as lead engineer, for the design and implementation/turn-up phase of the project.
- Provided on-sight oversight and interfaced with the architects/engineers during the build-out phase of their new building in Crystal City, as well as the installation contractor, Bell Atlantic, regarding all aspects of the voice and data networks.
- Served as government single point of contact during project implementation phase.
Confidential, Purchase, NY
Network Analyst
Responsibilities:- Provided assistance in the provisioning process for the build-out of national digital long distance fiber-optic network.
- During this period, studied the principles of sales techniques. Sold some insurance and investment related products, part-time; then sold telecommunications products for Calso Communications for over two years. Afterward, moved into telecom consulting.
Confidential, New York, NY
Craftsman/Technician
Responsibilities:- Private Line Service Coordinator, provided project management/coordination for the installation and maintenance upgrade of analog, interstate Private Line circuits.
- Inside Plant, Main Distribution Frame technician; wired, installed, and tested telco office equipment.
- Special Services interoffice circuit tester; provided local installer and distant-end overall analog voice and data circuit testing and turn-up.
- Interconnected and tested local/long distance analog carrier facilities.
- Assisted in the building and implementation of the first remote digital testing bureau (SARTS), in Manhattan, NYC, NY.