SUMMARY:

• I have over 20 years of combined professional experience, specializing in Project Management in multiple industries.
• My information technology experience includes project management, database development and management, as well as application maintenance.
• Development and maintenance experience includes relational databases, business intelligence tools, data warehousing and data mining. Systems supported and managed include large enterprise - wide applications supporting large nationwide corporate organizations.
• Functional areas of experience supported in systems development and management experience include System Design, Documentation, Configuration Management, Quality Assurance, Information Systems Development, and Training support.

TECHNICAL SKILLS:

Operating Systems:  Microsoft (AD, Windows, DNS), Unix (RHEL, AIX, SOLARIS, HPUX, LDAP), IBM (MVS, VSAM), VMWARE

Web & GUI Development:  MS Front Page, PROTECH Workflow, MS Project Server, CA PPM

Source Code Management:  Microsoft (TFS), SharePoint, Version One, Hewlett Packard (ALM), BMC Remedy, JIRA

Middleware:  Firewalls, Load Balancers, Proxy Service, HP, Dell, IBM Symantec (Net backup) EMC Azure Business Objects, COGNOS, Micro Strategy, BRIO, MS BI Accelerator, BIRT, SSRS

ERP:  PeopleSoft, MS Dynamics CRM

ETL:  Ab-Initio, DataFlux

Data Base Systems:  Oracle DB, Microsoft SQL Server, MySQL, MS Access, IBM DB2

Office Automation:  MS Office Suite

System Design:  Visio, Embarcadero, Erwin

Methodologies:  Top-down, SDLC Methodologies, Agile (Scrum, Lean, Kanban)

Project Management:  MS Project, Project Lens, Clarity EPM, CA Project\Portfolio Mgmt, PPMC@ES, PreSage, Project Accounting

PRIMARY SKILLS AND EXPERIENCE:

• 15 Years Project Management
• 15 Years Database Development and Maintenance
• 15 Years Relational Database
• 15 Years of Business Intelligence tools (Business Objects, COGNOS, MicroStrategy)
• 7 Years Data Warehouse and Data Mining
• 7 Years Finance and Accounting - sales & marketing, accounts receivable, inventory, and tax systems
• 4 Years Disaster Recovery Exercises
• 3 Years Solutions Architect
• 3 Years Healthcare IT experience
• 2 Years Sales experience
• Less than a Year in Insurance IT experience (Variable & Fixed Annuities)
• Agile Experience

PROFESSIONAL OVERVIEW:

Senior Project Manager

Confidential

Responsibilities:

• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, 3 Amigo meetings and software demonstrations.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Monitored 1.38 million project budget/spending and update corporate reports on a weekly, monthly basis.
• Managed project scope to ensure delivery compliance to scope commitment.
• Tracked and managed product backlog, burn-down metrics, velocity, and task break-down.
• Addressed problems through risk management and contingency planning.
• Direct and lead both offshore development teams (India & Manilla) from project initiation through delivery of final product
• Orientation and Training of Hewlett Packard Enterprise Services (HPES) Agile Training Courses.

Solutions Architect, Project Manager IIISenior

Project Manager

Confidential

Responsibilities:

• Provided guidance and subject matter expertise of COTS applications to the State Staff, Division Managers\Directors, and Arkansas Department of Human Services (DHS) Leadership who were assigned to the project team.
• Responsible for determining system specifications, input/output process and working parameters
• Coordinate the design of subsystems and the integration of an overall total complete system with other management and technical team members to identify, analyze and resolve solution deficiencies as part of the research and analysis phase of the project.
• Designed a short-term plan for migrating 4 different divisions within DHS to support Payment Reform initiatives.
• Provide Leadership to manage system reviews of a Universal Plan Assessment, provide management overview of COTS products and make recommendations of efficiency for DHS product reviews.
• Developed RFI components followed by developing a timeline and implementation plan to support the acquisition and integration as well as gap analysis of current solutions.
• Provide oversight of the Migration Plan, management of the implementation process, lead the PMO activities and System Integration activities to transfer existing systems to the new product.
• Assist with the operational aspects of the current ongoing IT Projects for Division of Behavioral Health Services (DBHS), Division of Adult Aging Services (DAAS), Division of Medical Services \ Long Term Care (DMS\LTC), Division of Developmental Disability Services (DDDS) Assessment Care Management and PII Coordination.
• Serve as a liaison for Arkansas DHS Divisions (DBHS, DAAS, DMS, LTC, DDS) between Microsoft and CoCENTRIX (CCX) to implement MS Dynamics CRM (online/offline) and CCX Coordinated Care Platform (CCP).
• Manage the Project Team in developing mechanisms for monitoring project progress and problem resolution with the project team members, line managers and clients.
• Participated in both waterfall and agile projects for Northrop Grumman. My experience with Scrum was to help maintain and prioritize back log items as a Product Owner to participate in all Standup meetings and Provide PM guidance in future planning sessions (releases).

Global Project Manager

Confidential

Responsibilities:

• Worked with Acxiom’s largest Customer on IT Infrastructure high profile projects
• Successfully managed over 63 IT Standard projects to date.
• Worked with customers and engineers in 5 different time zones to create and develop Project Definition documents, including scope, schedule and budget successfully.
• Responsible for managing global project teams, creating detailed project plans, risk management, budget oversight resource allocations, status reporting, problem-solving and documenting Lessons Learned on all standard projects.
• Created a reliable management supply chain called the Fast-Moving Project (FMP) Program. This program was designed to reduce overhead costs and stream line FMP mini projects, bypassing the normal standard delivery cycle of a standard project. Successfully managed over 112 Mini Projects.

Decision Support Analysts

Confidential

Responsibilities:

• Provided data, analysis, and recommendations to support multiple technical operations to multiple Financial business clients
• Provided decision support services to measure operations performance, customer satisfaction, and cost effectiveness via an Intranet Dashboard.
• Specialized in client server solution deployments and system integration on multiple subsystems.
• Coordinated the installation, configuration and implementation of client operating system configurations and COTS applications.
• Trained clients on network operating system, configuration and solution implementations.
• Developed data marts and designed views for reporting analysis.
• Performed data extraction for system tools
• Performed prototyping, testing, and tuning of client solutions

Information Services Manager 

Confidential

Responsibilities:

• Implemented project plans and publish them to the corporate web server, maintain project updates
• Conducted weekly status meetings with CEO and CFO on various projects’ status, including identification of risks, reporting of costs, issues in need of escalation and recommending solutions and risk mitigation strategies
• Created and implement data marts using Oracle, MSSQL and write out standard reports using Business Objects.
• Managed and maintained company-wide time tracking system and directed a development team of five to support company operations and a network team of three (numbers supervised depended upon the number of on-going IT projects).
• Created, submitted and managed Information System Budgets to corporate executive team

Consultant

Confidential

Responsibilities:

• Consulted with Fortune 500 companies to develop and maintain Business Intelligence systems
• Provided solutions and implement strategies according to AFE and assisted in writing RFP’s with the State of Arkansas

Project Leader

Confidential

Responsibilities:

• Full Life Cycle development on application development projects
• Led project analysis and definition, developed detailed project plans; selected and managed project staff, monitored project progress, reporting project status to appropriate management levels, identifying and resolving project issues and controlling project scope and budget
• Successfully delivered on time and within budget, projects to effectively develop and manage a positive client relationship with line staff, supervisors and corporate management

Business Intelligence Expert

Confidential

Responsibilities:

• Responsible for planning, scheduling, staff management and training on BI tool
• Implemented several data mart systems including a promotions program, inventory reporting system, front desk reporting program, direct marketing campaign program and accounts payable reporting system
• Developed and implemented key production cost reports, saving the company more than $200,000 annually

Business Systems Analyst

Confidential

Responsibilities:

• Led conversion project for Finance Sales and Marketing from batch mode to an on-line web intelligence system, accelerating the number of users to over 35.
• Implemented a data retrieval system that provided on time-sharing, giving users access to key reports within hours instead of days
• Initiated and executed a feasibility study, which led to the cost saving and cancellation of major system projects
• Developed and managed data models as well as data marts
• Reviewed, analyzed and evaluated business systems and user needs
• Wrote detailed description of user needs, program functions, and steps required to develop or modify computer programs