IT ManagerÂ Resume

OBJECTIVE:

Senior Engineer with experience in Information Technology management, communications and automation. Currently looking for a job position, where the experience contributes to increase the productivity, and implement the state of the art technology in the business with the purpose to support and move the company forward.

SUMMARY:

Project Manager Professional oriented in business strategies and project development for the manufacturing, mining, and business companies.
Knowledge of information technology, communications, industrial automation, and manufacturing.
Knowledge of corporate of information systems including computers, software, servers, network, troubleshooting, security, service agreements, control systems, licensing, backup/recovery, and system performance in the industry and business.
Knowledge of business process in an industry with the Information Technology (IT) and the Operational Technology (OT), and its integration reducing the gap with hardware, software, network and information systems.
Prepare and oversees all IT - related purchasing and budget usage; works with accounting to develop budgets.
Knowledge delivering services by ITIL.
Oriented to keep projects on time, on target and on budget.
Data Center implementation, operation and support.
Develop infrastructure projects with fiber optic, wireless, structured cabling.
Technical skills in the areas of IT support including: ITIL concepts and best practices, Microsoft technologies, Wonderware technologies, OSIsoft technologies, Rockwell technologies, ABB technology and Cisco technology.
Optimize manufacturing processes through the state of the art technology.

PROFESSIONAL EXPERIENCE:

Confidential

IT Manager

Responsibilities:

Responsible for the Information Technology, communications, and automation in the IT Department in Toquepala Mine (6 industrial plants) of Confidential (PERU).
Manages the Help Desk and end user computing. Hardware and software evaluation for end users. Manages more than 1,000 help desk tickets by month.
Purchasing recommendation and installation of new equipment and software in accordance with corporate IT standards and procedures.
Manages the hardware, software, networking, and SCADA system (DCS’s, PLC’s) between the company and automation providers from Chile, USA, Mexico and Canada for several projects.
Business IT liaison: primary point of contact between the MIS/IT department and business units or corporate functions.

Confidential

Chief IT

Responsibilities:

Evaluation and design of LAN/WAN Ethernet infrastructure for the business and industrial plants to implement the portfolio of projects.
IT Project manager for LAN/WAN infrastructure (coaxial, fiber optic, UTP and wireless, switches and routers, servers, workstations, software, mobile technology and network-VPN) for the industrial plants implementation. Led the integration to telecommunication and industrial automation.
Outsourcing management: Computer technical services and printing services with Service Level Agreement.
Knowledge of development life cycle systems and Manufacturing Execution System for deployment across the company.
Data center operation. Control room support for process control in the plants.
Administrated servers and infrastructure components for physical and virtual servers.
Technical support for 700 workstations, 150 notebooks, 400 devices of communication equipment, 120 network printers and 900 users.

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