SUMMARY:

• Highly skilled, results - producing IT Professional with 20+ years’ experience. Adept at communicating with executive, senior management, vendors, and cross functional department managers to coordinate on time project delivery. Ability to successfully manage projects from initiation to closure.
• Project Manager and Quality Assurance expertise within multiple domains: Retail, Financial, Real Estate, Local Government, Military, Home Improvement, Hospitality, Online Auto Advertising, Logistics, and Mobile Telecom.

TECHNICAL SKILLS:

Applications : MS Office, MS Project, Visio, HP ALM, Caliber RM, Manhattan Associates WM, Aqua Data Studio, TOAD, PL/SQL

Operating Systems: Windows 95/98/2000/XP/8, Windows NT Workstation/Server, HP-UX

Networks and Protocols: LAN, TCP/IP, FTP, SMTP, Dial-Up Networking.

Machines: IBM 4690, IBM SCO, NCR SCO

Mainframe systems: IBM VM/MVS, Hughes Aircraft, CICS

Servers: IBM AS/400, HP9000, AIX, HP-UX

technology: Big Data, Cloudera, HIVE, HADOOP

Internet : HTML, XML,FrontPage, Java, Firefox, Microsoft IE, J2EE, TFS, Mobile

methodology : SDLC, Waterfall, Agile, Scaled Agile Framework(SAFe), PMBOK

EXPERIENCE:

Bentonville, AR

Project Manager/Scrum Master

Responsibilities:

• Attended Scaled Agile Framework training and completed SAFe Scrum Practitioner certification.
• Manage globally distributed project teams for enterprise Big Data initiative.
• Manage and track multiple sub projects in Clarity/Clarity Workbench from initiation to closure.
• Serve as Project Manager/Scrum Master for multiple project teams within Walmart Big Data program.
• Serve as Project Manager/Scrum Master for multiple project teams within Sam’s Club Big Data program.
• Serve as Release Train Engineer for Sam’s Club Big Data program.
• Schedule program and team level Agile activities: Planning, Grooming and Retrospective sessions.
• Facilitate PSI Planning meetings with project teams and business stakeholders.
• Schedule and Facilitate end of sprint Demo sessions during the PSI phase.
• Serve as Mentor and Coach to familiarize new project members to SAFe methodology.
• Participate in delivery of weekly executive level program reporting.

Chicago, Il 

Project Lead

Responsibilities:

• Serve as primary project coordinator for Humana Vitality/Walmart Healthy Foods project.
• Facilitate daily project meetings including all globally distributed partner teams engaged for the Healthy Foods project: Walmart, First Data, Discovery(South Africa), The Vitality Group(South Africa)
• Provide expertise for Humana Vitality enterprise wellness program
• Analyze current project processes and recommend best practices process improvements
• Implement QA framework for IT division to incorporate Humana Vitality globally disbursed teams.
• Coordinate with globally disbursed project teams to gather metrics and present to senior management.

Atlanta, GA

Infrastructure Project Lead

Responsibilities:

• Manage enterprise wide projects through all SDLC phasesproject lifecycle in preparation for Implementation Review Board presentation.
• Coordinate cross functional team resources in a globally distributed model.
• Monitor Infrastructure project activities on an ongoing basis, and manage project RAID log.
• Participate and contribute in the reviews of IT Infrastructure deliverables.
• Communicate with Account Managers, Resource Managers, Development, Infrastructure and Operations groups to ensure Service Level Agreement (SLA) are adhered to during the project lifecycle.
• Ensure business continuity technology services are compliant with technology/enterprise wide policies across all portfolios.
• Coordinate enhancements projects to existing Manhattan Associates WMOS in the Supply Chain group.
• Coordinate enhancement projects for HomeDepot.com e-commerce group.
• Coordinate enhancement projects for Large Systems group. ie- Mainframe, z/OS, LPAR etc.
• Communicate effectively with functional and non-functional resources during the project lifecycle.

Bentonville, AR

QA Project Manager

Responsibilities:

• Provide status reports to executive and senior management level client team.
• Establish Quality Assurance industry best practices, methodology and processes for POS Store Systems.
• Coordinate with internal and external project leads from development, business, and qa and release management pillars to ensure on-time project delivery.
• Provide leadership and training to client, and vendor teams in Quality Assurance, and SDLC methodologies.
• Function as primary contact in onsite/offshore model and facilitate communications between vendor and client teams, including creation of communication plan.
• Plan and manage scheduled POS software release schedules for global delivery via Microsoft Project.
• Recommend, implement and drive quality assurance process improvements using mentoring and coaching approach.
• Provide Risk and Issue management throughout SDLC.
• Managed an onsite/offshore team of 12 QA leads and 75+ testers in a global delivery model.

Atlanta, GA

Project Lead

Responsibilities:

• Coordinate development and QA testing of web-based proposal application for  Confidential Sales Team.
• Create, maintain, and track project plan in Microsoft Project.
• Serve as liaison between third party development, and corporate IT team to ensure validation prior to code deployment to QA and production environments.
• Coordinate scrum activities during re-launch of customer facing reservation website following re-design.

Alpharetta, GA

Sr. QA Project Lead

Responsibilities:

• Assist development team as QA/SME during proof of concept project to integrate Manhattan Associates WM software to UPS proprietary applications.
• Create, maintain, and track projects in Microsoft Project.
• Verify test data created in Open Systems is viewable in UPS Global tracking application.
• Conduct testing in Exceed 3.6 to close out Change Requests relevant to the Manhattan Open Systems integration project.

Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Conduct functional interface testing to support The Home Depot, during implementation of Manhattan Associates WM Supply Chain software.
• Review business requirement and system design documentation prior to creating test scripts and test cases.
• Create and execute SQL queries using AquaData Studio and HD proprietary Db query tools.

Atlanta, GA

QA Deployment Lead

Responsibilities:

• Manage production defect maintenance process for QA department.
• Assign, and track defects during testing lifecycle for pre-deployment activities.
• Produce defect reports via Mercury Quality Center to distribute to QA, Software Development and User Interface management.

Atlanta, GA

Lead QA Analyst

Responsibilities:

• Facilitate meetings as QA Lead during re-engagement of QA effort to support development in Unisys/Stratus legacy environment.
• Develop documentation to support re-engagement of QA process to support development during software development lifecycle.
• Develop test cases in TestDirector and link to business requirements created in Caliber RM.

Atlanta, GA

QA Lead

Responsibilities:

• Coordinate and conduct testing efforts of front-end and peripheral systems for Store Operations Quality Assurance.
• Identify and implement process improvement initiatives and serve as subject matter expert in the area of Quality Assurance and Software Testing.
• Conduct database queries of back-end systems developed in HP-UX/Informix environment.

Confidential

Atlanta, GA

Lead QA Analyst

Responsibilities:

• Conducted team meetings as needed, prepared and delivered presentations to enhance the technical knowledge of the business support group.
• Serve as technical team lead to Account Executives and provide technical expertise of internet technologies.
• Perform desktop and field support during AS/400 server reclamation project for corporate headquarters.

Atlanta, GA

Lead QA Tester

Responsibilities:

• Perform white box and black box testing on a myriad of products for IBM Global Services.
• Manage overall administration of Test team using TestDirector. Participate in daily testing of courseware across Windows 95/98/NT/2000 operating systems.

Atlanta, GA

Lead QA Analyst

Responsibilities:

• Managed website project from initial design to live status. Used FrontPage, HTML, XML, and photo editing software to create, and enhance features during website construction. On-going account management and development of strong customer relationships.
• Provided technical knowledge of proprietary web design tool, and multiple e-commerce solutions to merchants while explaining the shopping cart, and cash register features and how they interfaced with the First Data SSL processing gateway.

Atlanta, GA

QA/QC Analyst

Responsibilities:

• Provided Quality Assurance during data migration project in HP-UX environment for Solvay Pharmaceuticals. Developed and document test plans and procedures, tested automation scripts for both software installation and acceptance builds.

Atlanta, GA

Education/QA Tester

Responsibilities:

• Provided graphic support for new and revised IBM classroom delivered courses. Communicated and coordinated, via Intranet and Internet, with project managers, instructors and course developers to report results of course revisions.
• Evaluated software applications and hardware products to determine potential use and compatibility within a department while remaining up-to-date on products available.

Confidential

Air Weapons Controller Technician

Rome, NY

Responsibilities:

• Input aircraft and flight information into Hughes aircraft mainframe computer during air-to-air combat training and real world interceptor missions.
• Coordinated military and civilian airspace with FAA to ensure flight safety of military and civilian aircraft.
• Communicated with DEA via secure environment to provide radar information on suspected drug smuggling aircraft.