SUMMARY

• 20+ years of experience managing software development, networks operations, workstation and implementations, networking and security related projects.
• 20+ years of experience with Microsoft Project, Visio and Office.
• Extensive experience working in large/global PMOs accountable for budgets in the millions.
• Clarity and Team Foundation Server for project planning and resource utilization.
• Experience developing specifications, writing proposals, creating budgets and delivering major software systems using the customer SDLC.
• Experience managing projects and proposals for Fortune 500 companies, Federal and state governments across the US.
• US Government Security Clearance: SECRET

TECHNICAL SKILLS:

Telecommunications:

Alabama - DMV AIG  Confidential California - DMV Confidential Cisco Systems  Confidential(various) City of New York Capital One Quest Communications Connecticut -  Confidential Delaware DMV Federal  Confidential Henrico County (VA) Household Finance

Other:

Idaho DMV  Confidential Life Insurance 3M IRS  Confidential Scientific Iowa - DMV Confidential  - DMV  Confidential -DMV Wellington Management Fischer Scientific Massachusetts RMV MassMutual Insurance National Grid Montana - DMV State Street Bank & Trust NCR New Hampshire DMV

Retail:

SimpliVity New Jersey MVC BJ's Wholesale Club  Confidential - DMV  Confidential Staples Windmill International Vermont - DMV TJX Washington,  Confidential

PROFESSIONAL EXPERIENCE:Boston, MA

PROJECT MANAGER 

Confidential

Responsibilities:

• Managed a SaaS/ AWS based E-Discovery/Legal Hold application for the litigation team. Coordinated all due diligence process between the vendor and State Street 3rd Party Risk Management team. Included were SOC reports, penetration testing evaluation, redundancy, data encryption and SAML 2.0 credential pass-through.
• Maintained the Microsoft Project plan for the engagement.
• Created system diagrams, workflows and processes in Microsoft Visio,
• Acting as a Business Analyst, captured business requirements for a SaaS based legal eBilling system. Selected five vendors to perform demonstrations of their product and evaluated/categorized their capabilities for management.

Boston, MA

PORTFOLIO MANAGER 

Confidential

Responsibilities:

• Organized project requests for network access through the Federal Reserve firewalls. Evaluated and reported on the compliance, readiness and risks associated with requests.
• Trained staff on methodologies to intake and execute technical service requests for network related projects. Assured that requests met FRB compliance and risk standards.
• Created resource allocation plans and metrics around delivering network services throughout the FRB system.

Westborough, MA

PROJECT MANAGER

Confidential

Responsibilities:

• Managing a series of projects related to Salesforce implementations and technology readiness.
• Defined requirements and configuration switches for SFDC integration.
• Reviewed, edited and published engineering aids for solution architects use worldwide.

Marlboro, MA

SR PROJECT MANAGER

 Confidential

Responsibilities:

• Project manager for multiple security projects related to SOX compliance.
• Managing project involving cloud solutions using ServiceNow as the workflow platform for 175,000 associates and contractors.
• Project managed the migration of a TJX hosted workplace services tool to a SaaS model.
• Project managed SOX compliance projects that used Oracle EBS to ensure adherence to IT general controls.
• Used the central corporate compliance tracking portal to ensure adherence to TJX standards.

Woonsocket, RI

SR PROJECT MANAGER

Confidential

Responsibilities:

• Project manager for digital initiatives within the corporate PMO driving greater customer acceptance of mobile technologies.
• Managing projects involving desktop applications, mobile web, mobile app, cloud and SMS technology. The vendor was West Communications.
• Oversaw the project’s adherence to PCI, PII and HIPPA requirements.
• Projects averaged 10,000 man-hours each and involved development from CVS staff and multiple 3rd party vendors. Both projects on track for successful on-time, on-budget implementations.

Austin, TX

PROGRAM MANAGER

Confidential

Responsibilities:

• Program Manager for Department of Motor Vehicle customer on a $20M engagement over multiple years to deliver back end systems modernization for dealers, titles and registration and driver licensing systems.
• Responsible for budget, time line, scope control and customer satisfaction.
• Leads interdisciplinary teams to create solutions, resolve issues and engage with State business and technical counterparts.
• Advises customer executives on best practices for delivery of major software implementations and business process re-engineering.
• Full SDLC engagement from Initiation to Operations turnover. 20,000+ man-hours for BA, DEV, QA, Conversions and Training.
• Requirements traceability maintained through Team Foundation Server 2012 and SharePoint services.
• DMV solution includes Microsoft Server 2012 and SQL 2012, IIS, and Web services interfaces to legacy systems. Multiple environments used for sandbox, training, QA, DEV, UAT and production.

Marlborough, MA

PROJECT MANAGER

 Confidential

Responsibilities:

• Project manager tasked with creating a complex Microsoft Project plan for the Smart Grid energy pilot rollout.

Springfield, MA

PROJECT MANAGER

Confidential

Responsibilities:

• Full SDLC processes in a CMMI Level 3 organization.
• Managing a team of developers, business analysts, designers and many other technical operations staff. 20,000+ man-hours of work.
• Responsible for budget, metrics, on-time delivery, vendor selection, project planning, resource assignment and quality.

Northborough, MA

SR PROJECT MANAGER

Confidential

Responsibilities:

• Project Manager for the two largest projects in the company, New York City ( 10/09-9/11 ) and Henrico County a large county in Virginia ( 10/09-9/11 ). New York has multiple back-end mainframe systems.
• Significant data conversion and normalization effort to convert inconsistent legacy information into an Oracle database. This involved extensive data scrubbing, customer reviews, SQL modifications and reporting.
• Responsible for creating project plans, budgets, scopes of work and negotiations with NYC senior management on details of business re-engineering processes.
• Represented the company with high level government management and contracting authorities

Nashua, NH

PROJECT MANAGEMENT CONSULTANT

 Confidential

Responsibilities:

• Project Manager for a full suite of Deltek Enterprise Resource Planning systems including accounting, time and expense, recruiting, business intelligence and government contracting management. Completely revamped the existing project and company workflow processes.
• Coordinated all project related activities with Windmill staff and Deltek consultants and reported status to senior management.
• Developed training material and documentation, system specifications and management reports.

Hartford, CT

SR PROJECT MANAGEMENT CONSULTANT

Confidential

Responsibilities:

• Project Management Consultant assigned to high visibility and high priority Information Technology projects involving hundreds of servers and mainframes.
• Responsible for overall project success including accountability to senior company executives.
• Projects have been related to creating a corporate disaster recovery site and redesigning the corporate Intranet.

Burlington, MA

SR PROGRAM MANAGER

Confidential

Responsibilities:

• Program Manager for seven state government driver licensing programs using Digimarc software, hardware and security document solutions. Responsible for change and configuration management for government customers.
• Planned and directed the installation of servers, networking equipment and domain upgrades to support the integration of Digimarc solutions.
• Led teams to create prototype systems for usability and GUI requirements.
• Wrote technical proposals in RFP responses that described the project management process and methodology for program delivery. Included complex Microsoft Project and Visio diagrams as illustrations.
• Designed training plans for delivery of software solutions.
• Single point of contact for all operations, implementation and integration issues.
• Responsible for proposal development for the largest customers, the State of California and the State of Florida.
• Develops costing models and scopes of work for add-on business.
• Directs technical staff for software/hardware integration services supporting state government programs.
• Overall responsibility for P&L for $12M in annual business.

Cranston, RI

PROJECT MANAGER

 Confidential

Responsibilities:

• Responsible for successful conversion of IVRs, Cisco networking equipment, programs and processes to support a $40B banking acquisition.
• Reported to conversion team SVP on successful integration of new banks into the Citizens call center.
• Completed conversion of IVRs to accommodate integration into call center network across multiple sites. Used Citizens SDLC to plan and implement new software systems.

Natick, MA

PROJECT MANAGER

Confidential

Responsibilities:

• The company’s business deals with digital control systems for security systems for major facilities in the U.S., Europe and Asia. Contracted through Galaxy to Boston Scientific.
• Worked directly for the V.P. of Corporate Security at Boston Scientific.
• Facilities to deliver projects throughout the world
• Managed projects installing Lenel based enterprise software security systems and HID and Pelco hardware.
• Point of contact for all projects related planning and issues worldwide.