SUMMARY:

• Seasoned and experienced client serving professional with 6 years of Program management experience, and 20 years of Project management experience. Serving both the Federal and Commercial sectors. Well versed in delivering engineering and technical support services, managing budgets and resources, developing solid customer relationships, communicating thoroughly with senior management during critical events, as well as routine and day to day communications with leadership, internal teams, and external customer stakeholders, project sponsors and value - add partners.
• PMO process design and development; project quality reviews and audits; project status dashboards for executives; resource capacity planning, project portfolio management; collaboration with stakeholders; development of PM standards, tools and templates; project quality and compliance audits; Project Management process improvement
• An impressive track record of project success. Success can be attributed to following project management best practices and standards, due diligence, setting expectations with key stakeholders, ensuring continuous end user buy-in, robust communications, flexibility, leadership, collaboration, problem solving skills and resolving issues.
• Over 20-years of experience as consulting enterprise infrastructure with strong analytical skills in fast paced customer-facing and support organizations.
• Deep expertise in enterprise-wide systems integration, cybersecurity, networking.
• Expertise in computer room design / build-out and migrating time-sensitive production workloads
• Designed and managed over $12.5 million (CapEx) in revenue enhancing IT projects for top leaders
• Developed close rapport with client C-level executives through selecting and implementing enterprise-class loan origination systems for national mortgage lenders
• Earned a Bachelor of Science degree in IT Networking and 5 recognized certifications in security, networking, and project management.
• Expert at communicating complex technical issues effectively to non-technical executives.
• Passion for developing innovative, cost effective solutions to complex multidisciplinary business / IT problems under tight deadlines that balance key stakeholders needs with cost and timeliness.
• Manage large, complex infrastructure projects (large rollouts, migrations, and upgrades).
• Weekly status reporting to various stakeholder communities with varying degrees of content complexity and levels of details.
• Manage, track, and complete tasks on IT projects including all project documentation conduct reviews.
• Responsible for identifying and submitting changes through the change management process.
• Meet with points of contact POCs regarding infrastructure changes and requests, i.e.,Cisco Routers, Switches and VoIP infrastructure.
• Develop Project Plans in MS Project.
• Project Management - Data Center Relocation, Consolidation, Virtualization, Assessments, Acquisition support to Fed leadership/Detailed Design experience/Installation and Implementation, complete handover to Operation and Maintenance/Operations.

PROFESSIONAL EXPERIENCE:

Network Modernization Program Manager

Confidential

Responsibilities:

• Role is in support of Confidential ’s Network Modernization Program; primarily strategic in nature, where new technologies and or strategies are required across.
• Major focus involved the acquisition of two new data centers (Colos) & DR site, and building and migrating an existing DC in Chantilly.
• All projects include designing and building the enterprise environment with supporting networking, compute, and storage technologies.
• Matrixed managing a team of architects, solutions engineers, implementation engineers, several VAR partners.
• Other project within the program include, Data Center Spine/Leaf environment, VDI, DMVPN, IWAN, Service Center renovations, branch office technology upgrades.
• Implemented enterprise wide Wireless for corporate and guest networks, implemented new VoIP (Avaya) system, Skype for Business.

Data Center/Facility Relocation Program Manager

Confidential

• Role is to identify all key deliverables and reports program progress to key government stakeholders. Acknowledges and assume that numerous drafts, interim versions, and final deliverables to be required. Developed detailed and actionable implementation plans at a level sufficient to permit the acquisition, move, installation, testing, and deployment of assets or services (i.e., Final Network Implementation Plan, “New” Network Validation Plan, Testing Plans, Transition Plans, etc.).
• As part of the Network implementation I validated solutions chosen for having an intranet, extranet, and wireless voice & data accessibility to network carriers within the facility.
• As the PM, I provide detail within the plans the Project Phase Out activities, to include the management of the restoration of the current locations to their pre-move-in conditions (e.g., lessons learned, dismantling of IT footprint, decommissioning of IT equipment, circuits, data wiping, etc.) - per Infrastructure Lead’s direction (i.e., “Old” Network Decommission Plan). Such plans also identify and include programmatic considerations necessary to ensuring effective monitoring of critical events, managing to NSF approved thresholds for investment, and for providing situational awareness.
• As the PM I assumed as standalone and unique to the work-streams, and not an augmentation for the FNSF Office PMO and required to assume responsibility for coordinating project activities with all DIS Service Areas and existing contractors. These activities consider decommissioning, change management, review of Plans of Actions and Milestones (POAMS) being developed by other affected service providers, or for providers who are responsible for services affecting the network.
• As the PM I assume responsibility for unique Asset Management requirements generated by implementation, testing, and deployment; and shall coordinate with Division of Acquisition and Cooperative Support (DACS) since it may use a different system/process in the new location.

Data Center/Facility Relocation Program Manager

Confidential

• Contractor and experienced IT Project Manager who led project teams through the entire project lifecycle for a major site move. This position supported the Bureau of Safety and Environmental Enforcement (BSEE) at Department of the Interior. Led matrixed project teams in implementing a site and data center move: approximately 450 users and a computing data center, communications closets; and all supporting networking, server and desktop devices and equipment.
• Interacted heavily with the government teams and recommended technical solutions based on a formal assessment with trade-off, risk matrix, design options, implementation options, best practices, with focus on reuse and supplier buy-back/leasing options.
• Prepared project plans, provided status reports, ensured that the various stages of the project were kept on schedule, and represented IT interests at facilities’ site move meetings escalating any site move issues inside the contract and to government IT personnel. identified the necessary resources, assigned tasks to teams, monitored progress, oversaw all aspects of the project and coordinated day-to-day project management and oversight with next level management and/or technical leads.
• Supported implementation phase with execution of detailed engineering plan, detailed MS Project WBS, acquisition support/recommendation to Fed leadership, and finally installation and implementation.
• Completed hand-over migration plan, developed SOW docs for subsequent Maintenance and Operate group, obtained project signoff, and compliance in meeting success criteria.
• Enforced change management principles for all tasks. Maintained project management documentation and applied project management best practices throughout all project phases. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, Visio and all MS Office products.

Program Manager, Global Data Centers

Confidential

• In this role, I strategically guided a series of global, business critical technology and cost-saving initiatives, primarily centered on infrastructure/network transitions and upgrades, data center buildouts, and command center implementations.
• My scope encompassed project management and design assessment and validation, connectivity options and reuse, scheduling, resource coordination, stakeholder engagement, and issue resolution. I directed meetings and managed project reporting. I performed this work through the Networx contract.
• Orchestrated transition of infrastructure functions for data center consolidation for leading Fed customer. Managed migration of select infrastructure/networking from legacy facility to AT&T data centers. Led knowledge transfer and developed documentation.
• Integrally contributed knowledge transfer to new data center buildout for major Fed organization. Collaborated as part of 4-member project management team.
• Managed business-critical networking upgrade project for large Fed organization. Directed 5 engineers and 2 techs, led stakeholder communications, and steered project scheduling and changes.
• Oversee communications to internal and external key stakeholders demonstrating strong business acumen, leadership, facilitation skills in order to drive project results, remove barriers and successfully manage and resolve conflict. Delivers project status reporting, issues management, and program risk management to the customer and internal team, including C levels as required. Interfaces with multiple vendors for coordination, integration and support.
• Assists Business Development Manager with broadening the customer relationship by recognizing new opportunities and driving the customer’s requirements into solutions to increase AT&T’s penetration and revenue. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, and all MS Office products.

Sr. Project Manager Data Centers OneNet PMO Office

Confidential, Springfield, Virginia

• Contractor support DHS OneNet Program Office and the DHS Data Centers located in Clarksburg VA and Stennis MS. Develops and manages data center projects from inception to completion. Manage activities, resources, roles, responsibilities and quality as defined in the Project Delivery Methodology within a matrix environment.
• Change and configure management using DHS CCB, supported using enterprise SharePoint portal, enterprise MS Project 2007, BMC Remedy.
• Acted as project lead in support of Confidential infrastructure, wan, and data center consolidation, migration and buildout projects. Manage project engineers, schedules, project meetings, actions items, risk lists, and project WBS in support of these OneNet Program projects. Ensured the engineering team executed according to prioritized project portfolio based on DHS Component charters and mission.
• Manage and coordinate interdependencies between project work streams (intra-program), MS Project Visio, HW rack elevations, application mapping/dependencies, and any database or systems dependencies, cut-over plans and testing.
• Development of strategic risk analysis and control plans acting as escalation point for project risks and issues. Manage relationship with senior business stakeholders to ensure the effective capturing of requirements and commitments to project/program objectives.
• Develop and maintain executive level presentations and communications plans. Develop and deliver program and project level reporting covering key activities, milestones, status, issues, risks and dependencies.
• Drive effective risks and issues management, ensuring processes are in place and effectively used. Ensure problems resolved and escalated as appropriate Build a cohesive project/program team and provide the leadership necessary to maximize the team’s success. Own project and program improvement plans and oversee execution of remediation plans.

Sr. Project Manager/Team Lead Enterprise Services

Confidential, Virginia

• Contractor Project Manager and engineering team lead responsible for Enterprise Systems Engineering requirements supporting the Federal Energy Regulatory Commission in DC. Projects included designing and implementing infrastructure to enhance the enterprise environment, e.g., Widows OS, networking, virtualization, storage, messaging, security, wireless. Versed in complex requirements gathering, and preparing proposals, SOWs, change orders per task order directives.
• Determine LoE, defining contract deliverables, pricing professional services contracts. Vendor and contractor management, working with the vendor and OEM SMEs to develop and integrate solutions.
• Project monitoring and performance reporting of multiple projects using SPI, EVM, scorecards, SharePoint dashboard, Service management, and MS Project reporting. Managed weekly team meetings, identify risks and issues, developed mitigation and contingency plans, executed plan of action via the change control process, break/fix, Remedy, and having to replan schedules to maintain critical path integrity.
• Worked with multiple functional groups, and across business teams to create opportunities and to leverage a large resource pool enabling the execution of complex projects and tasks.
• Reports to Confidential Program Manager and interfaces with Federal Govt customers at the Director and Sr. Management levels. Manages 5 direct reports and project manage others in a matrixed environment depending on project scope, deliverables, and skills needed.
• Projects involve Widows OS, Active Directory, VPN, Exchange, Widows Registry, Cisco R&S, UC, security (NAC), VMware, EMC, NetApp, Exchange, F5, HP, file systems, two-factor authentication, wireless. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, and all MS Office products.

Sr. Project Manager Professional Services

Confidential, Virginia

• Contractor Served as the project manager POC in support of US Marshals Service Construction Management Branch. Duties: Reviewed, analyzed, and evaluated infrastructure requirements and implemented networking, back office and data center buildouts and migrations. Analyzed and recommended enhancements to basic and complex issues surrounding organizational processes and cross functional collaboration.
• Evaluated systems and/or user needs and made recommendations, develop project plans, schedules, worked with engineering teams and 3rd party providers during the execution phase. Tracked and closed all project phases. Worked with end user groups to identify technical solutions to business problems or inefficiencies. Documented requirements, defined scope and objectives, and formulated systems to parallel overall business strategies.
• Fostered knowledge sharing of commonly-used concepts, practices, and procedures within the IT and construction disciplines. Made recommendations to senior management regarding improving processes, efficiency and practices. Relied on extensive experience and judgment to plan and accomplish goals.
• Extensive use of PMI best practices, ITIL best practices, MS Office, MS Project 2007, Excel, AutoCad, Visio, site blueprints, cabling schematics.
• Leveraged VAR relationships, and supply chain management with Cisco as an Enterprise Partner, Cisco Public Sector Partner, Cisco Technology Excellence Partner, HP Partner in Excellence Award, EMC Enterprise Partner, Citrix Partner, Sun and several other industry OEMs or suppliers. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, and all MS Office products.

Sr. Project Manager PMO Office

Confidential, Virginia

• Contractor: supporting Sprint’s Northern Virginia PMO campus. Serving as the IT Technology Manager responsible for managing IT projects in support of Sprint’s Enterprise Real Estate business unit. Conducted status and working group meetings during all projects and phases.
• Interfaced with construction, renovation, critical facilities (Labs) contractors and business unit managers addressing site readiness, and delivery of infrastructure.
• This role was ultimately responsible for all IT deliverables and the PM served as the single point of contact for IT Enterprise Real Estate technical components.
• The Sprint networks included: Enterprise, Rednet, Labnet, Sharenet, Guestnet and OSS, GMPLS) networks. Proficient with MS Project Server 2007, Excel, FOCUS, iDeliver, EDP, Doc-Share etc tools and methodologies. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, and all MS Office products.

Project Manager Global IP Network Operations

Confidential, Virginia

• Contractor: supporting Confidential located in northern Virginia. Primary responsibility was to project manage network deployments in support of the Global Network Management IP Network (Tier II). Technology platforms included Cisco, Juniper, Lucent, Nortel, Fore and various other commercial platforms.
• Specific models included Cisco 2500, 3600, 4000, 6500, 7500, 12000,Juniper M20, 40, 160, T320, T640 series routers. Fore 1000 and 4000 ATM switches.
• Lucent GSX 500 switches, etc. Technologies include IP, Sonet, ATM, FR, DSL. ETMS ticketing system. MOPs creation and SLA compliance.
• Tools included internal databases, Unix, Solaris, NT, TACAS+, Kerboros. Versed in SharePoint, Remedy BMC, Salesforce, MS Project, and all MS Office products.