TECHNICAL QUALIFICATIONS/SKILLS LIST

• Quality Assurance
• Project Management
• Data Analysis
• Troubleshooting Performance Issues, Tuning and Capacity Planning
• Test Strategy Development
• Automation Testing
• Manual Testing
• .NET Environment
• LoadRunner/WinRunner
• QuickTest Pro
• Quality Center
• UNIX
• Oracle
• JAVA
• DB2 / Mainframe
• XML
• SOAP
• SQL
• Resource Management
• Req Pro
• ALM
• Selenium
• PMI
• JUNIT
• CRM
• JIRA

EXPERTISE AREA:

• Project Management
• Resource Planning
• Time Management
• Defining and implementing the role testing plays within the organizational structure.
• Defining the scope of testing within the context of each release / delivery.
• Deploying and managing the appropriate testing framework to meet the testing mandate.
• Implementing and evolving appropriate measurements and metrics.
• To be applied against the Product under test.
• To be applied against the Testing Team.
• Planning, deploying, and managing the testing effort for any given engagement / release.
• Managing and growing Testing assets required for meeting the testing mandate:
• Team Members
• Testing Tools
• Testing Process
• Retaining skilled testing personnel

TECHNICAL SKILLS:

HP Quality Center Tools: Load Runner, Test Director, WinRunner, Quick Test Pro, VuGen, HP Radia Tools, Fiddler, Strace, Process Monitor, and TTTracer.

Test Cycle Experience: Unit, Integration and System Test Cycles, Sarbanes Oxley, Software Development Life Cycle/Agile, Scrum Testing and ETL Testing.

Development Tools: JAVA, HTML, Visual Basic Scripting, Installshield. Powershell, ASP.NET, VB.NET, LAN/WAN components ATM, TCP/IP, IPX/SPX, NetBEUI, Peer - to-Peer, Virtual Private

Networks: (VPN), DHCP, WINS, NDS, Cisco Routers, and Switches.

Operating Systems:: NT Server and Workstation 5.x, 4.x, 3.51, Windows 95, Windows 98,Windows 2000, Windows XP, Server Versions, Vista, Windows 7, SQL Server, Virtual Desktops, Microsoft Office Suite, Internet Explorer 6 and 8, Documentum, ClearCase, Radia, Kea X, Citrix, and various levels of support; first, second, and third levels.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, Georgia

Common Cloud and Systems Architecture Project Manager

Responsibilities:

• Provide Forecast, High - Level and Bottoms-Up estimates including: schedule, budget, and resources
• Negotiate and manage resources allocated for multiple projects (includes on and off shore teammates)
• Identify stakeholders and manage stakeholder expectations
• Provide technical oversight of code execution, environment change control and resource scheduling
• Identify, monitor, and report issues/ risks with mitigation strategy to management/project teams
• Provide daily, weekly status reports to stakeholders and conduct daily/weekly status calls
• Collaborated with project management team to determine priorities
• Coordinate and manage the testing effort of cross work stream applications
• Effectively manage test life cycle for assigned projects
• Review and adjust test schedules and resources based on project timelines
• Ensure meeting organization standards by providing review, oversight, approval and management of Integration Test and Client Acceptance test project test plans, conditions, cases, scripts, and execution.

Confidential, Atlanta, Ga

PMO TransArmor Project Manager

Responsibilities:

• Point of contact and lead for all TransArmor PM related activities.
• Security Tokenization Functionality across platforms
• Encryption and Tokenization of Credit Card Data from POS - Point Of Sale to Settlement and Return of Payment Activities
• Middleware Project Management Organization activities
• Directing all PM activities to ensure efficiency and accurate process protocol
• Implementing a Full Test lifecycle process
• Establish PM Methodologies and standards to guide the TransArmor Team
• Process improvement of Project Management Office objectives
• Work closely with various departments to implement or improve Test Life Cycle processes into the SDLC
• Evaluate performance of team mates and provide metrics for growth and competency in concert with HR
• Staff TransArmor team with competent QA Test Engineers
• Analyze Resource Needs and staff onshore and offshore needs accordingly
• Report all findings and Provide status updates to Upper Management
• Document new matrices and benchmarks for PM improvement
• Evaluation of QA Software Tool to implement
• Track access and re-evaluate milestones if necessary against the TransArmor Program Plan
• Collaborate with teammates to gain a group synergy
• Provide Project Schedule and Assign Resources to SDLC Objectives
• Direct complete documentation of all testing artifacts
• Responsible for The Initation, Planning, Execution, Implementation and Process Flow for the TransArmor Project Team
• Work with various teams across the enterprise to complete objectives
• Coordinate and Manage all phases of the Project Life Cycle
• Stakeholder Coordination
• Planning
• Requirement Gathering
• Design Review
• Testing
• Build
• Integration
• Unit Testing
• Function Testing
• Performance
• System Testing
• User Acceptance Testing
• Defects
• Regression
• Client Acceptance Testing
• Warranty

Confidential, Atlanta, Ga

Testing Services Project Manager

Responsibilities:

• Plan Project Cycle (Problem management) testing for Production Issues
• Plan Project Cycle according to Cross Work Stream Efforts
• Analyze Data Needs
• Analyze Resource Needs
• Report all findings and Provide status updates to Upper Management
• Monitor and Assign Defects to Proper Development Resource
• Assist with Manual and Automated testing if needed
• Track milestones against the Project Plan
• Provide Test Plan and Test Reports to Upper Management
• Plan Agile Sprints for Test Environment
• Plan Daily Scrums/Test Execution meetings
• Coordinate Sprint Reviews
• Maintain Product Backlogs - Production Support Defects
• Manage lessons learned meetings
• Organize what the Business wants and what priority level is assigned
• Communicate to all levels of management our progress
• Coordinate the on and off shore test sprints to ensure proper test coverage
• Coordinate Test Environment setup
• Provide Test Schedule and Assign Resources to Test Cycle Objectives
• Implement Test Strategy
• ETL Testing
• SQL / CRM Testing
• Responsible for The Setup, Implementation and Process Flow for the Continuous Development Team
• Work with various teams across the enterprise to complete objectives
• Coordinate and Manage all phases of the Project Life Cycle
• Planning
• Design Review
• Unit Testing
• Function Testing
• Performance
• System Testing
• User Acceptance Testing
• Defects
• Regression
• Client Acceptance Testing
• Warranty

Confidential, Atlanta, GA

Test Manager Enterprise QA

Responsibilities:

• Assess Project Management needs within Project Guidelines
• Test various products and components in the Middleware Environment and Delta Enterprise.
• Analyze system requirement and provide traceable requirements in Quality Center for all testing.
• Strong understanding of JavaScript (Servlets and Webmethods), C++, PERL, VBScript, XML technologies (SOAP, JAXB, WSDL, XML BEANS, and AJAX), CRM, UNIX/Linux, Powershell throughout the Software, Development Life Cycle.
• Plan, gather requirements, design developed testing scenarios while working closely with Developers, setup integration test protocol, and assist promote to integration.
• Created Requests for Change (RFC)’s for the Change Board in order to implement policies and changes
• Maintain working QA Lab which mimicked Production Environment, while tracking various versions of development iterations using ClearCase.
• Test various SOA; (Service Oriented Architecture) web applications across the Enterprise.
• Use Agile and Scrum testing to move web apps rapidly through the Test Cycle.
• Perform Red Hat Linux Testing, Application and Load testing.
• Expert with Middleware environments IE: Delta.com, Delta Passport, and etc.
• Implement DL Passport Stabilization 3.2 Project Upgrade of Delta’s Web Infrastructure.
• Provide project updates and status of testing to upper Management on a daily basis.
• Perform Corp Dir renewal upgrade from a Tuxedo environment to a JBOSS environment
• Perform HPUX upgrade from Java JDK 1.3 to JDK 1.5 to JDK 1.6, and TIBCO AMX (Active Matrix), WEB 2.0.

Confidential

Lead System Engineer/Test Manager

Responsibilities:

• Provided third Level Support for Enterprise Apps Team; testing and ensuring proper performing within the Enterprise.
• Supported products for company, such as Internet 6 and 8, Microsoft Office Access, Excel, Outlook, PowerPoint, Publisher, SharePoint, and Word, Adobe Shockwave, Adobe Flash, Microsoft Project, Visio, Access, PaintShop Pro, WinZip, and WINDVD.
• Supported functions to include investigation and implementation of a solution that remedied issues regarding the aforementioned products.
• Acted as Liaison between Microsoft, Adobe, and Confidential . Inc., which included investigating all request.
• Disseminate monthly Microsoft Patches for the Enterprise, which includes manually sending patches while maintaining patch integrity within the enterprise.
• Tested patches before implementation.
• Maintained a System and Integration Test lab.
• Supported ClearCase RET (Release Engineering Tool) components and version of all listed above.
• Supported and modified the VBScripts used during Enterprise SMS distributions. Build Packages to be pushed via SMS and monitored RET (Release Engineering Tool) versioning; the release engineering tool worked directly with ClearCase to ensure proper versioning of components.
• Acted as Lead on Adobe products compliance and audits.
• Met strict guidelines keeping all products in compliance.
• Acted as Lead on the Corel Audit, SharePoint 2003 and retirement project.
• Upgraded SharePoint 2003 to SharePoint 2007; retired SharePoint 2003.
• Performed the Integral part of the IE8 upgrade project
• Performed Radia training and assisted with updating components from RET (Release Engineering Tool) to Radia
• Acted as Lead Test Engineer for all applications the Team supports.
• Installed and configured software.
• Maintained a Test Lab for Testing, COTS (Commercial off the Shelf) product testing, manual testing, and hardware testing experience.
• Performed the role of System Integration and Test Engineer as an integral part of the FRADCTI (feasibility, requirements, analysis, design, construction, test, and implementation) processes across portfolios and systems.
• Coordinated the monthly server patch system and integration testing.
• Used Sarbanes Oxley Methodology to guide the testing process.
• ETL Testing Structured unit and system testing Integration, System, Regression, Performance, Qualification
• Worked with all Teams (Portfolios) across the Enterprise to facilitate testing.
• Setup test labs for the Enterprise Test Group and different portfolios across the Enterprise.
• Used several different Test Cycles until the development of a hybrid was created for Confidential, Inc.
• Participated in the development of the hybrid from inception to completion.
• Setup the Enterprise test lab to centralize testing in one area complete with machines from every area of the Enterprise that were Production machines in a test environment.
• Implemented policies and explained why it was detrimental to test within the production environment.
• Managed off shore testing efforts coordinating requirement gathering, testing, defect tracking, and regression testing up to eight resources.
• Developed test plans and master test plans, related documents, test cases, and test schedules.
• Executed test cases and scenarios across development projects; test types included functionality, User Interface, regression, security, and user acceptance.
• Documented test scripts and test plans.
• Defect tracking identified and tracked defects, issues, risks, and action items.
• Validated requirements for system testing, report preparation, defect recording, and defect tracking.
• Ensured all items were properly prepared for regression testing and Life Cycle completion Created defect reports for problems discovered during system test and also submitted them to ClearCase, Documentum or Test Director/Quality Center; the defects had to be tracked in three separate areas to ensure they were cross checked.
• Project Life Cycle Developed test plans, test cases, and project schedules.
• Performed regression testing to validate the resolution of any software or system defects.
• Performed TRR’s (Test Readiness Reviews) and PRR’s (Production Readiness Reviews).
• Performed project management which included assisting with project deadlines and time constraints.
• Executed integration testing of test cases and scenarios across numerous platforms in Integration environment.
• Managed test types which included; functionality, User Interface, regression, connectivity, performance, load, stress, user acceptance, failover/recovery, and supportability.
• Developed integration test plans and procedures.
• Validated requirements for integration testing. Performed daily manual and automated testing.
• Prepared test reports and Integration related reports and performed manual, Blackbox and Whitebox testing.
• Utilized HP Quality Center/Mercury Tools; SME, Test Director, SME, Load Runner, SME, Quick Test Pro, SME, Virtual User Generator, SME.

Senior Technical Specialist

Responsibilities:

• Configured, installed, and deployed computers as deemed necessary from the Business Analyst.
• Implemented future vision strategies for all renewal efforts for over 20 departments within the company.
• Acted as Lead Tech which supported Techs and all facets of support in the in the Technical Operations Department.
• Tools: Server, WKST, Network (ATM Switches), Admin, LAN Admin Team, Disaster Recovery.

Technical Specialist

Responsibilities:

• Acted as LAN Administrator for the Confidential, Inc. Finance Department, supporting the (SATLFINMain01 and SATLFINMain02) Finance servers.
• Assisted in the migration of Delta Airlines, Inc. Finance Netware Servers to a Windows NT Server platform.
• Maintained computer/network systems developed internally and/or in conjunction with outside vendors.
• Assisted all users with computer related inquires and issues (i.e. Software and Hardware).
• Configured, installed, repaired computers for all users within the company that consisted of seven Information Technology Buildings.
• Provided all support functions for over 3000 users.
• Deployed and maintained workstations within the environment.
• Troubleshot and repaired all network related issues for the Information Technology Department.
• Maintained Ntrigue Server. (Web based Server for Field Personnel).
• Pulled cable and installed wall jacks for workstations.