SUMMARY:

• Certified Project Manager Professional - Certified Scrum Master
• Professional leadership in organizing, IT auditing, project oversight, project budget, project software development, release management and training in diverse markets.
• Strong track record in managing matrix teams over multiple projects to meet aggressive business goals with use of project management plans, change management, IT metrics, KPIs (key performance indicators) and software tools.
• Effective in directing the deployment of non-technical and technical solutions while managing the business needs of stakeholders and company executives.
• Skilled in writing white papers, business cases, business requirements mapped to technical requirements, RFP (request for proposal) responses, revenue realization plans and scope-time-budget management documents.
• Develops strategies in handling risks, meeting business goals, increasing system performance, working within budget constraints and building high performance teams.
• Facilitates JAD sessions in technical discussions, creating presentations using PowerPoint, Excel, Visio and walkthroughs of complex solutions with any size audience of business leaders, developers, strategists, executives face-to-face or via webcast.
• Proven experience in leading and mentoring team members in Intelligent Transport Systems (ITS), Google Docs, Drupal, SCRUM including labor effort estimation Hands-on experience with software development using SOA (service oriented architecture), J2EE, enterprise integration on IBM / Rational, .Net (Microsoft), Java n-tier technology stacks, cloud computing, Agile, Scrum, RUP (Rational Unified Process) and standards (HIPAA, SOX, HL7)
• Private Sector - B2B, B2C, Banking, Call Centers, e-Commerce, Digital, Enterprise Content Management, Financial, Marketing, Medical Records, Telecommunication, Transportation
• Public Sector - Digital Archives, Education, Enterprise Architecture, Federal-State Program Budgeting, Geographical Information Systems, Public Health, Public Safety, State Government, Wireless
• Architecture: Systems architect focusing on systems integration, messaging and SOA (service oriented architecture). Data architect focusing on data architecture, data analysis and data mapping. Solutions architect focusing on web-based interfaces, enterprise planning life cycle (EPLC), portal builds, system optimization, system migration and system deployment / implementation. Architect for review of needs (project and business), improvement of business processes, federal / state procurement, state-wide implementation of reporting tools, conducting best-fit analysis, immunization tools, and statistical and analysis tools.
• IT Portfolio - Program Management: Oversight, audited, developed and implemented large budget systems. Prioritized portfolio and critical projects with executives based on the business goals and budgets considering obstacles, risk, resources, scope, cost, timelines, release management and training.
• Security: Principal contributor of defining security policies for handling security threats and risks in a complex environment of over forty interfaces with more than 200 exchanges of sensitive data. Solutions spanned multiple products, providers and users appropriate for investment protection.
• Strategy: Experience in developing strategies and supporting documentation for Training methods and training material for project managers, Java developers, business analysts, application users and integration/deployment partners.
• Technology: Developer in C/C++, SharePoint, .Convergence, NET, Java, J2EE, JMS, WebSphere, WebLogic and UNIX. Expert use of Rational and Microsoft products including Microsoft Suite, MS Project, Primavera, Rational Architect, Visio, PowerPoint, ClearCase and ClearQuest. Analyst use of PeopleSoft, business intelligence (BI) tools (Crystal Reports - Enterprise, Oracle Reporting, Hyperion, PRISM, ITUP), Data Visualization, Geographical Information Systems (GIS) tools and Adobe Web Premium CS5 (Illustrator, Photoshop, Flash and Dreamweaver).
• Telecom: Responsible for developing functional / system requirements, network diagrams, SQL statements, XML schemas, work flows and system roadmaps. Worked on next generation of for imaging integration and OSS (operating support systems) solutions for wireline and wireless environments.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Digital Project Manager / Scrum Master

Responsibilities:

• Responsible for design, develop, testing and implementation of applications delivered through web deployment and App downloads through App Store and Google Play
• Led Scrum ceremonies including sprint planning, daily stand ups, Demos, Retrospectives in a Distributed Scrum (Onshore - offshore) environment.
• Created and managed burn down charts, release plans, release burn ups, velocity charts using JIRA and Kanban boards
• Continuous communication with stakeholders in the technical and business units of various levels across the organization in many LATAM countries
• Presented evolution of products focusing on ideation and pleasantly articulating tough issues that required detailed complex information using visual tools, UX and workflows
• Developed environment to develop, harden and grow ecosystems around a set of APIs
• Kick start many initiatives to drive complex issues through analysis to concept adoption
• All projects had teams from 10 to 30 matrixed indirect reports where task direction was key

Environment: Intelligent Transport Systems, Google Docs, Drupal, Agile, Azure, Exact Target, web Services, APIs, SharePoint, webMethods, TFS, JIRA, Google Analytics, HP Fortify, Elita, ePrism, Androids, iOS, ESB, Sprints and Triages, EPM (Enterprise Project Management) and Dashboards.

Confidential, Atlanta, GA

Senior Technical Project Manager

Responsibilities:

• Responsible for design, develop, and implementation of system interfaces of complex projects on the federal, state, and private sector level in system with single point of entry that to determine eligibility processing for Georgians requesting assistance.
• Defined and developed security policies for interfaces including strong policies for handling data conversions, data warehouse, FTI data and HIPPA policies secure file transfers.
• Developed proven processes of working with stakeholders of multiple entities. Led multiple project teams per interface. There were over forty interfaces with more than 200 file transfers. Matrix team sizes ranged from ten to thirty resources. Interfaces included EDI transactions and webMethods middleware.
• Planned, managed and accomplished completion of newly defined small complex applets, data and/or file transfers using the enterprise service bus (ESB) that will replace and/or integrate with State legacy homegrown systems.
• Captured requirements and managed data migration for interfaces. Defined change management touch points and steps for moving to the “To Be” state.
• Application development included enhancement of over forty systems and databases along with system migration and design/development of middleware for new interfaces of the systems.
• Provided advice, technical assistance and leadership to developing the statewide interactive voice response system that will allow clients to discuss matters with business support staff.

Environment: SOA (service oriented architecture), SharePoint, SDLC, GroupWise, EPLC (Enterprise Planning Life Cycle), webMethods, ESB, Sprints and Triages, EPM (Enterprise Project Management) and Dashboards.

Confidential, Atlanta, GA

Senior Project Manager

Responsibilities:

• Responsible for oversight of IT project management with use of Earned Value Management. Interfaces with centers, institutes and offices.
• Managed design and development of software using agile development practices of complex projects.
• Participated in the investment review and oversight process of the IT capital planning process for federal entities.
• Developed and/or evaluated business cases, cost benefit analyses, risk assessments, return on investments (ROI), and assures compliance with business processes.
• Planned and managed special projects for major office or program issues of broad impact including defining the change management areas that needed detail strategy to move to the new environment.
• Conceived and implemented new initiatives and projects to strengthen, facilitate, and integrate programs.
• Provided training, advice, technical assistance and leadership to programs within IT project lifecycle methodology, Enterprise Performance Life Cycle (EPLC). Established and maintains internal and external partnerships to plan and implement activities using enterprise architecture, project management and enterprise program life cycle methodology.
• Application development included design/development of new systems, complex SQL transactions, workflows, databases and middleware.
• Led SharePoint development project teams using SCRUM methodology. Matrix team sizes ranged from five to fifteen resources.

Environment: SOA (service oriented architecture), SharePoint, SDLC, EPLC (Enterprise Planning Life Cycle), Earned Value Management (EVM), Sprints, Agile methodology, (Enterprise Project Management), Federal Enterprise Architecture (FEA), Project Server, SQL Server, Visual Studio, Business Intelligence (BI) reports, Visual Studio, Dashboards and ProSight (Primavera).

Confidential, Atlanta, GA

Technical Project Manager / Unified Communications

Responsibilities:

• Responsible for developing-managing budget, defining requirements, authoring system design documentation, comparing functionality of considered vendors and selected vendor for deploying Office 365, Windows 7, MS Office 2007 and Cisco Jabber. Led team review panel of ten matrix resources. Define change management strategy for moving the new system into the global environment.

Environment: Microsoft Office 365 with MS Suite, Cisco infrastructure and Cisco technology stack.

Confidential, Alpharetta, GA

Technical Project Manager / Data Architecture

Responsibilities:

• Responsible for planning, developing and managing budget, authoring documents capturing requirements and design, building and deploying TMX's data architecture and networks that are Sarbanes-Oxley compliant using the latest network technologies. Work included system migration, complex SQL transactions and design enhancements. EDI transactions included various middleware.

Environment: SOA (service oriented architecture), SDLC, Sprints, EPM (Enterprise Project Management), Project Server, SQL Server, Visual Studio, Business Intelligence (BI) reports, Visual Studio, Dashboards, Subvergence, RedGate, SharePoint, MS Project, SOX controls, scripts - CRM tool, Great Plains, TFS (Team Foundation Server), SRS Data Connector, GroupWise, PasswordVault, Amazon Cloud and Dell SecureWorks.

Confidential, Atlanta, GA

Project Manager / Information Technology PMO

Responsibilities:

• Responsible for developing and managing budget, planning, authoring documents capturing requirements and design, building and deploying AT&T's wireless networks, U-verse network, IP-backbone networks and research of network technologies. Led matrix teams from seven to eighteen resources locating onshore (across the United States) and offshore (across various time lines). Managed design and development of software using agile development practices on complex projects.
• Application development included design/development of new systems, system migration, workflows, databases and middleware.

Environment: SOA (service oriented architecture), Agile methodology, ITUP / SDLC, Prism, Oracle, Swift, Flash / Flex, Java, Ajax, RUP, Web Services, Rational Requisite Pro, ClearCase, Project Server, MS Project, SharePoint and Rational Software Architect.

Confidential, Atlanta, GA

Development Manager /Architect

Responsibilities:

• Developed and managed budget, design and development of software using agile development practices. EDI transactions used throughout the systems. A pplication development included design/development of new systems, system migration, workflows, databases and middleware of complex projects.
• Audited, designed, developed, deployed government healthcare system using benefits realization metrics and with the following technology: Java, J2EE, JSF, JSP, UML, Hibernate, Rational, Eclipse, Websphere (application and portal servers) with a team of fifteen designers onshore and sixty-five developers offshore using SOA (service oriented architecture).

Confidential, Decatur, GA

Project Manager / Architect

Responsibilities:

• Audited, designed, planned and trained technical team on VoIP implementation of call center solution using SCRUM methodology and benefits realization metrics on Oracle CCA, Skype connect, Groupwise, VoiceXML and T1/DSL. Defined change management strategy for moving the call center into the new platform.

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

• Developed and managed budget, design and development of software using agile development practices. A uditing, managing development, training (users, business analysts and project managers) and implementation of call center solution projects using waterfall on mainframe development, software development methodology (SCRUM / Agile / Confidential ) on web development, KPIs, IT Metrics (benefits realization metrics), Java and J2EE.
• Involved in all phases of project life cycle including following life cycle methodologies, requirements gathering, system design, defect tracking (JIRA), development, quality assurance, automated testing and deployment.
• Led matrix teams from five resources to twenty resources across the United States. Application development included design/development of new systems, workflows, databases and middleware.
• Defined the change management strategy for conforming the various call centers into a standardized approach.

Environment: eCommerce (instant messaging), SOA (service oriented architecture), Agile methodology, RUP, Amdocs, MS Project, Agile / SCRUM, Gantt Charts, earned value, Use Cases, Linux 5, Apache web server, CTI, Windows 2003, Windows XP, LDAP, Bamboo, JIRA, SVN, J2EE, Java (JDK 6), MS Video Studio, IIS, SOAP UI, GroupWise, Authentication Server, browser for single point of access, event monitoring, web service automation, desktop transaction, WebLogic and Style Sheets.

Confidential, Atlanta, GA

Deployment Lead, Project Manager

Responsibilities:

• Responsible for informatics, healthcare, medical billing, project performance assessment, auditing, planning, tracking, training, deploying systems across the United States and US Territories as key liaison with the program manager, clinical end users, researchers, federal agency directors and state & city agency directors. Led team of fifteen dedicated resources that also traveled.
• Developed and managed budget, design and software using agile development practices. Application development included design/development of new systems, system migration, workflows, databases, complex SQL transactions and middleware. EDI transactions used throughout the systems.
• Managed and analyzed financial activities of project including SOWs, WBS, invoices, site deployment budget and project budget.

Environment: SOA (service oriented architecture), Agile methodology, SDLC, MS Project, Gantt Charts, ClearCase, SAS, Documentum, earned value, Adobe, DataFlux Intelliserver, Internet Information Systems, Java SDK, Java Virtual Machine (JVM), JBoss, SAS 9.1.3 (service pack 3), SEAL, SQL Server 2005, Windows 2003 Standard Server, Windows Certificate Services and WinZip.