SUMMARY:

• Product Manager with over fourteen years experience managing projects from conception to launch.
• Extensive Product Management experience in full life cycle development.
• Successful cross functional interfacing. Strong customer focused strategy planning and team communication skills, with expertise in:
• Sales Training/Support Agile Software Development Market Research
• Medical Device Product Roadmap Product Development

PROFESSIONAL EXPERIENCE

Confidential

San Diego, CA

Product Manager

• Worked closely with customers to understand their needs and to ensure continuous improvement of our existing product suite. Utilized Agile development methodology.
• Key liaison between Engineering and Marketing/Sales with a leadership role in product development.
• Interfaced closely with Sales and Implementation Teams to resolve customer reported issues at various phases of product implementation and ongoing customer use.

San Diego, CA 

Product Manager

• Responsible for all aspects of the product life cycle ranging from setting product definitions, pricing, leading product core teams and launch activities, product sustaining and product obsolescence.
• Developed annual forecast and growth targets for Hemochron product line.
• Created and implemented sales tools and other support for Company product line that communicate a differentiated and compelling value proposition. Develop promotions and collateral material.
• Participated on cross - functional product teams devoted to troubleshooting and product improvement.

San Diego, CA 

Product Manager

• Led the development and execution of product technology roadmaps. Developed delivery readiness collateral, including Statements of Work, Service Level Agreements, and Strategic Position Papers.
• Managed product line by defining customer requirements, creating product specifications, and managing project schedules.
• Created technology strategies and business plans of product offerings including development, deployment, and sustainment activities for Wireless Service.

San Diego, CA

Product Manager

• Responsible for managing the complete life cycle of assigned products, including managing the Business Case and defining the product requirement based on customer needs. Provided product and technology vision and perspective in the day-to-day execution of product decisions.
• Successfully launched the first 4G LTE device with a Canadian tier 1 carrier.
• Collected and managed the customer requirements, acted as the voice of the customer to internal groups.
• Managed the life cycle, business case and pricing of assigned product lines.
• Presented and trained Sales team members on new products.
• Collaborated with Marketing, Engineering, Sales and Technical Account Managers to develop and deliver a go-to-market strategy.

San Diego, CA

Technical Product Manager

• Responsible for developing marketing and support material for the M2M technology and software used to remote access and manage all CareFusion product lines installed in our customer sites. Developed product and service roadmaps and strategies for Remote Support Services.
• Developed and executed marketing activities that increased the number of devices connected for remote support to over 90k. Including development of collateral and White Papers and presence at multiple Trade Conferences.
• Led Focus Group study, with CIO’s, to help better understand our customers’ remote connectivity challenges, which led to multiple product enhancements.
• Provided technical support and sales tools to field personnel and product support groups.

San Diego, CA

Product Marketing Manager

• Launched new products into multiple regions, (APAC, MEA, North America, LTA and China). Represented the voice of the market within the program and provided direction to the program. Managed planning and execution throughout the product lifecycle including, defining product requirements based on customer and market needs.
• Traveled for on site development and QC assurance to overseas suppliers for First Article Inspections.
• Worked closely with engineering, marketing and channel sales teams to develop go to market plans and collateral.
• Responsible for the business case of the program and determining impact due to delays and product feature changes.
• Provided product support to sales team with product presentations, collateral and customer meetings.

Confidential

San Diego, CA

Product Manager

• Identified, qualified and transitioned to a new cellular accessory vendor and a new cordless phone supplier, resulting in a cost decrease of over 20% for each category.
• Developed and coordinated the introduction of the Cellular Li-Ion battery business that resulted in an overall increase in sales of over $2 million.
• Worked closely with various functional groups such as Sales, Engineering, Marketing, and Manufacturing to determine and define product requirements.

San Diego, CA 

Product Manager

• Owner of the product lifecycle within the NAFTA market. Accountable for strategic positioning and all pre and post launch activities with customers to achieve product milestones and deadline approvals. Monitored the realization of the specific product, drive local market and EOL of product launch. Worked closely with OEM partners in Asia.
• Managed lifecycle strategy, carrier strategy and achieve product specific targets during the lifecycle of the products.
• Prepared comprehensive project timelines, including lab acceptance, testing criteria, and evaluation schedule.
• Interfaced closely with Marketing, Sales, Customer Care, Supply Chain and Quality departments to prepare product presentation to carriers and to coordinate product launch.