SUMMARY:

• Certified Scrum Master and a Project Management Professional with (20+) years of expertize in operational leadership and project management both in the national and international markets.
• Champion of PM tools, techniques & best practices governed by Agile & waterfall methodologies. Expertise in developing e - commerce business models, partnerships, opportunities and solutions to penetrate B2B and B2C markets.
• New Product and technology development, Marketing Delivery & distribution strategies to support multiple revenue streams. .
• Demonstrated ability to be customer focused with proven business acumen with excellent negotiating and decision-making abilities.
• Achieved a great deal of success managing client relationships with exceptional communication skills.
• Quick to master complex concepts and provide innovative solutions, at the same time retain long-term objectives in mind. Lead programs which resulted in successfully delivery and operational excellence

TECHNICAL SKILLS:

• Project Management Tools: MS Office, MS Project MS Visio, MS Project, MS SharePoint, Smart sheet
• SDLC Management Tools: Rational Clear Case and Clear Quest, JIRA, HPPPM-Kintana
• Familiar with Internet Programming Languages: Java, PhP, C# and HTML5
• Experience in using JIRA and Confluence software applications

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Championed multiple cross-functional Oracle E-business projects, which led to application enhancements and business process transformation. Collaborated with business groups to provide continuous improvement and increased application efficiency.
• Operationalized multiple third party products to support the core financial services group, and reducing operational costs by 25 to 30%.
• Spearheaded day-to-day business functions of multiple projects, maintaining attention to detail and follow up which resulted in on time deliveries with no missed deadlines; consistently exceeded customer expectations.
• Adroitly managed multiple subcontractors on as many as six concurrent projects.

Confidential

Sr. IT Project Manager-PMO/ Scrum Master

Responsibilities:

• Covance is a regulatory compliant Clinical Research Organisation which the processes to follow the 21 CFR- Part 11 (GLP, GMP GDP & GCP) regulatory standards.
• Under exceptionally tight time and budget constraints planned, executed, and facilitated successful eManuals projects while meeting all customer needs during process transitions and exceeding customer expectations
• Championed the organization’s decision to transition to Agile development, Implemented a formal Agile SDLC processes which successfully, reduced time to market by 30% and system defects by 80%
• Facilitated communication and collaboration to maintain productive relationships with all product owner and development teams. Continuously coached the dev team and helped remove impediments
• Inspired the cross-functional, self-organizing teams to consistently produce shippable code for monthly releases by organising sprint retrospectives which helped the team to continuously improve themselves ensuring operational excellence under the regulatory environment.
• Helped the organization create processes to improve transparency to IT PMO operations by developing strong business partnerships and formalizing the lines of communication.

Confidential

Program Manager/ Chief Operations Officer

Responsibilities:

• Successfully operationalized a "first-of-its-kind" interactive gaming & media investment firm.
• Initiated and delivered an idea into a successful operational company within the two year goal with a start-up budget of 4.5 million dinars (12 Million USD)
• Played a key role in establishing the vision, mission and direction of the firm. A key decision maker in formulating the company’s partnerships, to pioneer innovative e-commerce solutions and design business strategies to orchestrate the development, positioning and launch of new digital content distribution platform for the MENA region.
• Program managed the development and implementation of a feature rich e-commerce platform to enable licensed digital video game distribution across the region. Supervised the approved the blueprinting of the e-commerce platform.
• Personally implemented several engineering and distribution improvements on the technology platform to improve network bandwidth and network latency. Decreased the latency issues exponentially and provided the gamers the opportunity to compete with international gamers for MMOG games which in turn resulted in a significant increased gaming traffic by 15% on the company portal and increase in projected revenues by 5%.
• In collaboration with the marketing team, and business development team planned the company branding and advertising activities to continuously improve the revenue streams.

Confidential

Program ManagerI

Responsibilities:

• Successfully managed the program to ensure the objectives are in line with the company's long term strategic goals and objectives and prioritized as per the program governance
• Managed overall integrity & quality of the program, program budgets and ensuring that the delivery of the products or services from the projects are in accordance with the program plan and program governance. Provide Release Management/Change Management/Configuration Management Support.
• Formed a Program Management Office, trained, PMO staff in the delivery of over 80 successful projects. Led the PMO activities, including project portfolio management, facilitated prioritization workshops and reported the status with senior management and stake holders
• Improved operational efficiency and increased program engagement while managing shrinking annual budgets. Developed an aggressive multi-year integrated program roadmap and release plan to iteratively deliver integrated portfolio projects.

Confidential

Program Manager

Responsibilities:

• Monitor and control the program development, implementation, and delivery.
• Managed all phases of the project SDLC. Introduced process changes to improve efficiency and reduce the time to market.
• . Assisted vendor to re-architect existing application components to improve efficiency and better align with operational goals bringing in value to the customer.
• Facilitated Executive Steering Committee meetings, team meetings and weekly status meetings
• Managed all the enhancements to the product using the hybrid agile development model to provide value to the product in time boxed releases.

Confidential

Assistant Vice President

Responsibilities:

• Managed the process automation and account management for the client and ensured end-to-end implementation excellence
• Directed the dev teams and business users to develop a Consumer Engagement Model which helped improve the contract agreement structure
• Created and managed all internal and external communications, training materials & presentations to facilitate successful delivery

Confidential, New Jersey

Product Manager

Responsibilities:

• DIAMS stands for “ Confidential 's Intellectual Asset Management System” This software is designed for Patent and Trademark management.
• Supervised various product enhancements, releases & project deployments for (DIAMS-XE) across various client environments. Managing resource allocations for a team of twenty developers, four project managers and five QA personnel within US, UK & Jordon to provide implementation, product enhancement releases and support services for new and existing clients.

Confidential, New Jersey

Project Lead

Responsibilities:

• Managed multiple projects for the Drug Discovery Data Processing and Data Analysis groups.
• Responsible for independently managing and ensuring end to end excellence for the company’s data processing needs.

Confidential, New Jersey

Project Lead Analyst

Responsibilities:

• Lead various projects on drug discovery high throughput data management projects.