PROFESSIONAL SUMMARY:

• 14+ years of experience in Project Management/Development/maintenance/QA/Release of the software for various applications
• Expertise in Project Management/PMO/Release/Change Management/Vendor Management
• Managing various projects from Project Planning, Release Management, Risk Management
• Work as a Scrum Master for present org. with help of JIRA to drive project in timely manner
• Well - verse with SAFe (Scrum of Scrum)
• Experience in Project Management with various projects such as Digital Media, Product Factory & Policy WorkStation (Insurance), Company Securities Master (Investment Banking), Life Science, Ecommerce, Fourth Hospitality (POS), Check Safety First (Education), SCIENTIA (Campaign Management) etc.,
• Worked on various applications like SaaS, ERP,SAP CRM, Siebel 8.0 CRM, Dot Net, Oracle Form, JAVA
• Used various tools like JIRA (SCRUM), Jenkins, Git, Github, CLARIZEN, MPP, Quality Centre, Test Director, Clear Quest, VSTS, VSS.10,000ft, Confluence, ALM, Rational Suite, Quick Base, Zoho
• Dynamic team player able to multitask, high energy level, strong work ethics, committed to results, and adept at working with time deadlines.
• Worked with various methodologies like Water-Fall, Agile, Repetitive, V-Model.

SKILL SETS:

Project Management Tool: Clarizen, MPP, Sales Force, 10,000ft, JIRA & Confluence

Configuration Management Tool: Share Point, Clear Quest, VSS, Clarizen, Clearcase,, Jenkins, Git, Github, Quickbase etc.

Testing Tools worked on: Load Runner 11.0, Win runner (7.6), Vermont high-test tool

Test Management Tool: Quality Centre, RQM, Test Director 9.2, JIRA, Clarizen

Programming Languages exposed to: C, C++, Dot Net & Java, VB, SQL, Oracle, SaaS,

Bug Tracking Tools: Clear Quest, PBN, PVCS, QC & Bugzilla, Clarizen.

Databases: Oracle 9i, MS Access, SQL Server

OS: Windows 7, Vista, 9x, NT, XP, 2000

Protocols worked on: SIP, DB2 CLI for Siebel, SCN for SAP and SS7

PROFESSIONAL EXPERIENCE:

Role: Technical Project Manager

Technologies: Dot Net, JIRA, Confluence, MPP, Axure Tool (UI & UX), Jenkins, Git, Github, Zoho, MS VISIO, Oracle, Quick Base

Key Responsibilities:

• Proficient in the entire SDLC lifecycle and familiar with iterative/ agile development
• Manage an entire product line life cycle from strategic planning to tactical activities
• Develop and maintain requirements documentation and user stories around development activities
• Understanding of frame work of SAFe for future Scrum of Scrum.
• Lead business unit requirements gathering sessions for future-state application planning
• Facilitate & maintain all records for Sprint activities (stand-ups, sprint planning, sprint scope, release plan, backlog grooming, sprint demos, retrospectives, etc.)
• Assist the product owner with keeping the backlog groomed and priorities backlogs
• Collaborative problem solver able to facilitate conversations between multiple teams
• Act as a project manager when necessary and engage and collaborate with other project stakeholders
• Ensure the removal of impediments, Protects the team from over-committing &Protects the team from complacency
• Leads the teams efforts towards continuous improvement
• Ensure developer accountability for readiness of user stories and run sprint ceremonies
• Responsible for managing dependencies between the development team and third parties or between development team and other scrum teams
• Actively contribute to the Agile and Lean Community within the organization.
• Provide status updates to the team and participate actively in story demos to the business users.
• Proactively raise risks to story completion.
• Drive continuous improvement of team - both technically and process-wise - by participating in different sessions - lean workouts, retrospectives, and futurespectives.
• Collaborate well with a team of analysts, developers, functional users and scrum teams
• Leverage and Implement industry best practices and standards related to Agile scrum development & testing practices.
• Implement Scrum principles to improve team performance
• Actively contribute to the Agile and Lean Community within the organization.
• Created and maintained Project plan that communicates & delegates tasks, establishes milestone dates, provides and updates status, and manages resource allocations.
• Take responsibility for managing dependencies between the development team and third parties or between development team and other scrum teams
• Status updates to the team & participate actively in story demos to the business users.
• Proactively raise risks to story completion.
• Drive continuous improvement of team - both technically and process-wise - by participating in different sessions - lean workouts, retrospectives, and futurespectives.
• Managing projects in Waterfall methodologies, from inception till delivery, on schedule and within budget, meeting client’s quality expectations
• Analyzing and understanding business needs, objectives and constraints and accordingly plan, design and propose solutions
• Document existing Process work flows, business rules, system functions and processes in parallel with design and development team.
• Identify release risks and mitigate each risk by facilitating issue resolution
• Daily Bug Triage call with Dev and QA team with Operational and Release prospective
• Partner with functional leads to consistently deliver complex and time-critical client projects/programs within budget, using best-in-class project plans, resource planning and time tracking
• Ability to work within deadlines and be flexible with changing priorities.
• Shown strong communication skills - both written and verbal - with the ability to communicate effectively to technical and non-technical team members, as well as executive through staff level positions within the company.

Critical Skills/Aptitudes:

• Strong expertise in developing schedules, managing resource utilization, documenting business and system requirements and relaying development progress to client stakeholders.
• Strong experience managing projects along the SDLC & Agile.
• High proficiency with MS Office Suite products such as Microsoft Project.
• Familiarity with workflow management systems.
• Excellent written, communication, presentation and organizational skills,
• Works effectively in a team environment, good customer service skills, and, has the ability to manage multiple tasks to completion with established deadlines.
• Develop schedules and establish priorities with the guidance of LADBS stakeholders.
• Coordinate meeting with end users to collect requirements and with development team regarding key enhancements.
• Experience working on projects or programs requiring the integration of cross-functional technology and/or business solutions

Role: Project Manager

Technologies: Java, J2EE, Rabbit MQ, Elasticache, Clarizen, 10000ft Tool, Salesforce.com (CRM), JIRA, Confluence, PHP, Jenkins, Git, Github, Microsoft Console Platform

Key Responsibilities:

• Partner with functional leads to consistently deliver complex and time-critical client projects/programs within budget, using best-in-class project plans, resource planning and time tracking
• Lead business unit requirements gathering sessions for future-state application planning
• Facilitate & maintain all records for Sprint activities (stand-ups, sprint planning, sprint scope, release plan, backlog grooming, sprint demos, retrospectives, etc.)
• Assist the product owner with keeping the backlog groomed and priorities backlogs
• Collaborative problem solver able to facilitate conversations between multiple teams
• Maintain and communicate relevant metrics (velocity, burn-up / burn-down charts, leave plans, etc.) that help the team see how they are doing
• Take responsibility for managing dependencies between the development team and third parties or between development team and other scrum teams
• Actively contribute to the Agile and Lean Community within the organization.
• Status updates to the team & participate actively in story demos to the business users.
• Proactively raise risks to story completion.
• Develop and implement programs to evangelize and drive lean project/process management capability tied to MarketShare Way operating model and drive global adoption of Clarizen
• Collect feedback from end-users, understand root cause for lack of adoption of key processes, and collaborate with system administrators and vendors to implement enhancements (features and/or processes) that will scale our operations
• Prepare reports for upper management on status of projects/product portfolios, including baseline and cost variance projections
• Prepare & Publish Road Map of release windows and cycles across a portfolio
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Weekly Release Reporting –Communicate release details and schedules to the Business Create strategies for risk mitigation and contingency planning on an as-needed basis
• Initiated Change Control Board (CCB) meeting for Different Functional and Stakeholder
• Daily Bug Triaging and Defect Management Process call with India team
• Focused & goal oriented: All projects need to complete in short amounts of time. Hence I help keep team motivated for tight deadline and timeframes and keep them focused on attaining their goals. Also responsible for keeping these goals clear and visible to teams. This may involve frequent “check-ins” and meetings, and daily stand-up’s

Critical Skills/Aptitudes:

• Ability to lead and/or facilitate cross-functional projects, and manage conflicts within groups
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts and technologies
• Excellent listening and communication skills, both oral and written
• Ability to thrive in a fast-paced, rapidly moving start up environment

Confidential

Role: Project Manager (PM & Release Manager)

Technologies &Project: ERP, SAP EMEA, SAP Archiving, NMD Bundles, Jaguar eOrdering, CRM MES Phase 1, CRM MES Phase 2, Siebel Upgrade, SAP CRM, SAP CRM R/3, US Insight, Siebel, ETL, ALM, Quality Centre.

• As a Release Manager, work/coordinate closely with various portfolio team on weekly & monthly basis as per Release Road Map to scale and maintain environment.
• Leading Global Cross-Functional Group for testing effort and process
• Have managed teams of over 20 resources working (24X7) in various technologies like SAP, Siebel CRM, Java, Dot Net, SOA, Web Services and Soap UI and LR
• Managing and delivering Projects.
• As a Release Manager, work/coordinate closely with various portfolio team on weekly & monthly basis as per Release Road Map to scale and maintain environment.
• Deployment of client instance in various environments (Ops QA, Prod Test, staging and Production)
• Product Deployment (involves Application Deployment, DB Schema changes)
• Data Boot strapping
• 3rd Party Software Deployment (Rabbit MQ, Elasticache)
• Infrastructure changes if required
• Coordinate all deployment activities and ensure each release is deployed on time and with quality.
• Identify release risks and mitigate each risk by facilitating issue resolution
• Lead Branch Management meeting between Product and Operation team(Reverse & Forward Integration and conflict resolution)
• Prepare and publish timelines for Major and Minor release planning.
• Daily/Weekly Bridge call with Data Ops, Cloud Ops, App Support, DB tableau, QA for minor Release with reference to Change Request’s, Software Update, and Environment Refresh (Member – 26)
• Weekly Bridge call with business Analyst, Solution Architect, Product/Dev team and QA to follow up on progress of Major Release with reference to SOW based on Product Road Map. (Members 12)
• Daily Bug Triage call with Dev and QA team with Operational and Release prospective (42 member)
• Handled Offshore & Onshore Team of Dev & QA engineers
• Requirements verification and analysis related to non-functional requirements.
• Supported Data migration activities like creation of test data, ETL process with the help of SQL, and verification of the result in database and SOAP XMLs generated.
• Designing Performance and Functional Test Strategy,
• Prepare reports for upper management on status of projects/product portfolios, including baseline and cost variance projections
• Create strategies for risk mitigation and contingency planning on an as-needed basi