SUMMARY:

• Certified Scrum Master
• 10+ years of progressively strong Confidential & agile leadership experience
• 15+ years of technical experience with emphasis on multitier & distributed web applications
• Excellent collaboration, communication, & teaming skills
• Successful background working with fast, flexible, & effective teams

TECHNICAL SKILLS:

Agile Skills: Scrum Master & Agile Project Management

Average Good Skilled: Technical Scrum Master, Agile, Kanban, & Iterative Development Practices, Agile Team Transformation, Servant Leadership, Story & Backlog Development, Impediment Identification & Removal, Flexibility & Resourcefulness in fast - paced environments, Clear, concise, & timely communication, Technical Project Management

Technical Skills: Multitier Web App Testing

Average Good Skilled: Presentation layer & GUI testing, Web-services layer & API testing, Data layer & ETL testing

Technical Skills: Confidential

Average Good Skilled: QTP, UFT, Selenium, Sikuli, SoapUI, Fiddler, RESTClient, UFT, MSSQL, Oracle, Robot Framework, Jenkins, Performance Center, TDD, BDD, Integration Testing

Technical Skills: Test Confidential

Average Good Skilled: Confidential framework development, Test suite / script design for test effectiveness & efficiency, Design & development of customized testing tools & libraries

Technical Skills: Scripting, Programming

Average Good Skilled: Python, VBScript, SQL, DOM, XML, Jython, PowerShell, HTML, CSS, C, Fortran

PROFESSIONAL EXPERIENCE:

Scrum Master

Confidential

Application: Health Care Analytics, HIS Data Connector & Services with C++ / SQL data connector

Scrum Tools: TFS, Whiteboard Confidential Tools: Python, Sikuli, Powershell, Jython, Selenium, Jenkins, SQL

Responsibilities:

• As Scrum Master & servant leader, guided a product feature team in scrum practices. Facilitated sprint planning for 1 - week sprints.
• Led the daily scrum as needed, otherwise supported the team in daily scrum by identifying slow-downs & blockages, tracking progress, & identifying collaboration opportunities to effectively support the sprint goal. Acted as agile coach & worked with the team to improve efficiency & productivity.
• Aggressively cleared impediments (both work slow-downs & blockages).
• Facilitated product demo’s & retrospectives. Coached the team to identify inefficiencies & areas for process improvement.
• Tracked agile metrics (story points, sprint burndown, backlog burndown) & ensured their visibility to all corporate levels. As needed, worked with the Product Owner on story development.
• Evangelized software quality across the development teams & mentored developers on TDD, BDD, & good agile quality practices. Worked closely with the DevOps team to ensure quality & automated testing were built into 3M processes as Development Teams migrated to AWS. Developed & executed automated tests for the HIS Data Connector team.
• As an Confidential engineer architected & delivered the following to 3M HIS Division Leadership:
• 3M HIS Data Analytics Test Confidential Strategy & Framework
• 3M HIS Data Analytics Test Confidential Implementation Plan & Roadmap to execute on the strategy

Confidential Enginee

Confidential

Application: Mobile Oracle EBS Front End for Manufacturing & Warehouse Management

Kanban Tools: Whiteboard, Excel Confidential Tools: Selenium, Sikuli, Powershell, Python, Jython, Robot Framework

Responsibilities:

• As an agile Confidential Engineer & team of 1, collaborated with the development manager to identify the scope of the project, developed Confidential stories to cover the scope, & used Kanban to effectively design, develop & deploy the following automated test suits: vWork Smoke Test Suite to verify mobile app is up, running, testable, & ready for automated test execution vWork API Test Suite to exercise & verify API functionality from vWork mobile client to Oracle EBS & from Oracle EBS to vWork client

Technical Writer, API Developer Guide Redesign

Confidentia

Application: UPS Open APIs

PM Tools: Excel Other Tools: Notepad++, XML Spy, Photoshop, Windows Word, Excel

Responsibilities:

• Used standard project management processes to structure the Developer Guide Redesign project based on the initial UPS proposal.
• This included the following: deliverables list & timeline, work breakdown with cadence, stakeholder communication plan, status & risk reporting, along with a clearly defined roles & responsibilities matrix for all cross-functional team members from Product Marketing, Product Management, & API Development.Authored the following guides for using UPS’s Open APIs:
• Getting Started with UPS APIs Guide
• Developers Guide for UPS APIs - Rating API; SOAP, & JSON
• Developers Guide for UPS APIs - Rating API; XML
• Worked closely with the Product Owner & Marketing team to define guidelines & standards for the overall API guide format & content. Collaborated with the development team to gather technical information for content.

Product Owner / Transformational Scrum Master

Confidential

Application: Globally distributed financial services app on .NET with IE 10/11, JavaScript, MS SQL Server, REST Web-services, Oracle data connector

Scrum Tools: TFS, Rally, White Board

Confidential Tools: HP UFT, HP ALM, SoapUI, SQL, HP Performance Center, Selenium, Fiddler, RESTClient

Responsibilities:

• As the Product Owner of the ATF Test Confidential & Performance Testing teams, worked closely & successfully with ATF ( Confidential Tool of the Future) Leadership, EY Business Stakeholders, & others within & outside of the ATF project to set vision & strategy, identified Confidential opportunities, authored stories to build back-log, & set team priorities with the end-goal being a highly stable, quality product for ATF Early Release.
• Guided the teams by clearly communicating ATF goals, strategy, feature & release roadmap, in addition to building the Confidential plan & priorities to ensure effective Confidential support for the feature teams.Developed & championed the following:
• ATF Test Confidential Strategy & Performance Testing Strategy
• ATF Performance Testing Roadmap & Test Cadence
• Received the EY ATF High Achievement Award for the First Half 2014.
• Acted as Agile Test Lead & Transformational Scrum Master to successfully stand-up 2 test Confidential teams & 1 performance testing team with on-shore & off-shore team members. Transitioned Confidential teams from iterative & waterfall methodologies into effective agile testing teams.
• Educated the teams on scrum & agile practices. Facilitated ceremonies including sprint planning, daily scrum, retrospectives, & demo’s for 3-week sprints.
• Coordinated collaboration with other scrum teams inside & key cross-functional teams outside of the ATF project. Removed impediments (both blocking & slow-downs) by aggressively working with the appropriate scrum masters, teams, & project managers to identify root causes & either fix or remove the problem as needed to effectively move work forward.
• Tracked agile metrics (story points, burn-down, tests executed, issues identified, stories covered by test Confidential ) & reported them into the team & out to project leadership.
• Test Confidential Team accomplishments:
• Confidential team supporting automated integration testing drove a 50% increase in test efficiency
• Confidential team, supporting test Confidential within each of 7 feature scrum teams, drove a 50% increase in test execution within the sprint & a 70% increase in critical defects fixed within the sprint
• Performance Testing Team accomplishments:
• Successfully completed server sizing & hardware benchmarking for the ATF Global Rollout Team to identify hardware requirements
• Completed targeted API & stored procedure stress testing in addition to system-wide performance testing & identified several critical bottlenecks including low-level component code issues & integration bottlenecks
• Completed network & bandwidth testing to support the EY Production Network Ops Team in identifying current & future network requirements to support ATF

Web Services Test Consultant

Confidential

Application: Web-services, XML, Video CMS middleware

Confidential Tools: SoapUI, Notepad++

Responsibilities:

• Developed & executed API tests to validate metadata transformations, in English & Korean, for video search between 2 distinct middle tier CMS systems.

Quality Center Lead Administrator

Confidential

Responsibilities:

• Responsible for supporting an enterprise-wide QC customer base with 150+ projects.
• Initiated a project standardization effort to allow for more efficient & effective reporting, workflow, & scripting for routine maintenance activities.

Scrum Master & Confidential Lead

Confidential,

Application: Medical Billing / Remittance processing & Prescription Records Search with .NET with MS SQL Server

Agile Tools: Excel Confidential Tools: QTP, QC, Performance Center, LoadRunner, SQL, Fiddler, RESTClient

Processes: Agile test Confidential development, Iterative application development & test execution cycles

Responsibilities:

• Agile Coach, Scrum Master, & Confidential Consultant. Introduced agile concepts & scrum to the Test Managers. Acted as Confidential evangelist. Collaborated closely with managers & other Confidential stakeholders to identify Confidential requirements, author stories, & build Confidential product backlog. Developed & championed the following strategies for Confidential Test Confidential:
• Test Confidential Strategy & Departmental Charter for the Confidential & Tools Group
• Test Confidential Framework & Agile Confidential Development Processes
• Effectively used the scrum framework as the project management structure for Confidential development with a team of 4 test Confidential engineers.
• Facilitated ceremonies including sprint planning to identify sprint goal & story commitment for 2-week sprints. Supported team as agile coach, led the daily scrum, & tracked sprint progress via burndown metrics & charts.
• Identified & removed impediments (slowdowns & work stoppages), encouraged collaboration, teaming, & pairs programming.
• Tracked agile Confidential metrics (feature coverage burndown & test execution) & reported findings into the team & out to QA & Development Leadership.
• Organized execution demo’s to ensure timely business-level input to the team. Developed & executed automated tests within the defined Confidential framework. Developed & executed performance tests.
• In addition, supported standard project management processes in use by the product development team by acting as the Confidential Technical Project Manager. Identified Confidential opportunities, set scope, & prioritized Confidential efforts for the various product lines.
• Managed scheduling, development cadence, & communication plans.
• Translated high-level project deliverables into epics, stories, & product backlog items for the Confidential team & protected the team during development cycles.
• Tracked & reported project level metrics (% features covered by Confidential, feature coverage, test coverage, tests executed, manual test hours recovered through test Confidential, defects identified).

Senior Confidential Engineer

Confidential

Application: Clarity with MS SQL Server

Scrum Tools: Excel Confidential Tools: QTP, QC, TFS

Responsibilities:

• As a team of 1, used agile processes to support Confidential development & execution. Identified & authored stories, planned & executed on 2-week sprints, made sprint results visible via burndown chart, demo’d tests & conducted retrospectives with Confidential Team Lead.
• As an Confidential Engineer, effectively designed, developed & deployed the following automated suits:
• Clarity QTP Confidential framework new & updated functions / function libraries to support new Clarity customizations
• Confidential data creation suite to populate Clarity data for manual testers
• Confidential suite to setup & populate clarity data in the training environment

Senior Test Confidential Trainer

Confidential

Application: Insurance Rating app on IIS with SQL, Insurance Policy Repository with DB2 on AS/400

Confidential: QTP, QC, VBScript

Responsibilities:

• Conducted a 4-week QTP training & mentoring program for iPipeline.com & Employers Insurance Group consisting of customized on-site training followed by virtual support, function library development, & test script design review.
• Developed custom functions to interact with Infragistics & Telerik controls, retrieve expected values from the database for dynamic lists, & verify client-specific pdf files.

Senior Test Confidential Engineer

Confidential

Applications: CartoonNetwork.com, FusionFall.com, CNN iReport.com

Confidential: QTP, QC, SQL, Firefox Developer Tools

Responsibilities:

• Successfully designed & developed a set of automated smoke & regression tests in conjunction with a straight forward test framework, per customer’s requirements, for CartoonNetwork.com member services core functionality, FusionFall.com, & CNN iReport.com admin console.
• Executed tests & reported defects as needed.

Owner, Principle Confidential Engineer

Confidential

Responsibilities:

• Consistently delivered value to HP customers by successfully delivering high quality automated testing services, test management services, & Confidential training (standard & customized) for HP/Mercury products.
• Supported services & training for the following products: Confidential Tools: QuickTest Professional (QTP), LoadRunner (LR), Performance Center, Quality Center (QC), SiteScoe, MAM, UCMDB, SQL. Selected customers included Nike, Nasa, CVS
• Designed & developed the curriculum for HP UCMDB 7.0 Base Implementation Boot Camp 1-week course resulting in strong, teachable content successfully addressing the learning needs of UCMDB users

Technical Training Team Lead

Confidential

Responsibilities:

• Successfully directed & mentored a training team of 5 technical instructors across 5 training centers.
• Supervised, trained, & approved training schedules & travel for team members.
• Oversaw the quality of training delivery, training image development, & training room setup.
• Coached team members on good practices in adult education.
• Assigned additional team duties, responsibilities, & remediation as necessary.
• Delivered standard classroom & customized on-site training for the following products: QuickTest Professional (QTP), WinRunner, LoadRunner, Quality Center (QC), all SAP related courses, plus SiteScope & MAM.
• Received the Mercury High Achievement Award for the First Half 2003 & First Half 2005.

Senior Systems Engineer

Confidential

Responsibilities:

• Acted as the Technical Sales Engineer for functional & performance testing products: WinRunner, LoadRunner, QuickTest Professional, & TestDirector.
• Worked closely with the Account Sales Reps to identify & close sales opportunities.
• Presented technical talks & product demonstrations for customers, developer groups, & partner events.
• Designed & delivered pre-sales / post-sales pilot projects & support.