SUMMARY:

• Certified Sr. Scrum Master, Agile Coach and Sr. Technical Project Manager with over 15 years of demonstrated industry experience in leading large complex software and infrastructure projects through all aspects of the lifecycle in fast - paced delivery environment of Banking and Insurance Domain.
• Managed several highly visible project and program portfolio of $1M-$8M Budget in Global Delivery Environment with over 30-40 Tech Staff on projects including RTB, Stability, e-Commerce, Mobile Application Development, Product Enhancement, Tech Refresh Infrastructure Upgrade, Cyber Security and X-Impact.
• Managed several tight schedule projects with multiple global partner applications to support development, and E2E system testing in accordance with Enterprise Release schedule
• Managed Security and Stability projects to enhance security, performance and application availability by remediating cross-site scripting Cyber Security Vulnerability using Remora on top of Barracuda to ensure compliance to Corporate Risk Management strategy of Gold standard of security
• Managed several medium and large Global Projects impacting over 5-10 application area
• Agile coach and Sr Agile Project/Scrum Manager - Implemented Agile Framework, JIRA and Scrum SDLC Process in large technology development team resulting in efficiency and cost savings
• Primary liaison between Product and tech team and Facilitate Workshop and sessions to create product backlog, sprint backlog and resolve project risks and issues
• Deployed Multiple High Visibility Complex Projects with strict release timelines by utilizing project management, leadership, technical and team building skills resolving risks and issues on a timely manner

TECHNICAL SKILLS:

• Project Management
• Change Management
• Stakeholder Communications
• Enterprise Release
• Process Engineering
• Waterfall & Agile
• MS Project and JIRA
• Cyber Security and Risk
• Infrastructure
• System Integration
• Issue and Risk Management
• Program Management
• Global Applications
• Leadership
• Enterprise Merger

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Agile Coach/ Scrum Master

• Successfully Implemented Agile Development Framework, Version One and Scrum development method in Technology Program consisting of multiple large and small projects in distributed global delivery environment with multiple MSP’s
• Responsible to coach, mentor and train existing and new delivery lead, scrum masters, developers and product owners on Agile methodology and industry best scrum practices
• Facilitated regular workshop for technology and product team to impart training and guidance for scrum process implementation for ongoing and future projects - topics include defining Product Release plan and Sprint plan, creating Epic and User Stories from product backlog, monitoring sprint progress on daily basis, scrum reports - sprint burndown, release burndown, velocity and epic burndown.
• Worked closely with SM COP group to implement organization goal and vision for quality software delivery using Agile methodology

Confidential, Chicago IL

Agile Coach/Scrum Master

• Responsible to coach, mentor and train existing and new team, scrum masters, developers and product owners on Agile methodology and industry best scrum practices
• Facilitated regular workshop for technology and product team to impart training and guidance for scrum process implementation for ongoing and future projects - topics include defining Product Release plan and Sprint plan, creating Epic and User Stories from product backlog, monitoring sprint progress on daily basis, scrum reports - sprint burndown, release burndown, velocity and epic burndown.
• Worked closely with management team to outline the organization goal and vision for quality software delivery using Agile methodology and develop action plan to implement it across large technology groups and team
• Successfully implemented agile delivery framework for a large team of 30 developers staffed globally, breaking it into 3 scrum teams, working simultaneously on 4 sprints release cycle, each sprint lasting 4 weeks - resulted in deploying multiple business initiative in record time keeping budget under $3M and total effort below 40000 hrs with zero production issues post deployment
• Facilitated meetings with business and technology team demonstrate finished product after each Sprint record feedback and input for resolution by technology team
• Developed strategy and plan for senior managers and team members to continuously improve on Agile process and maturity
• Led the dev team on successful implementation of several projects involving web application architecture build on Java and .NET platform, object oriented concepts, relational database, web framework, and build tools SVN and Jenkins
• Managed large and medium projects with multiple applications on various platform involving global team size of 20-30 Tech Staff and annual Budget $3M - $8M
• Self-starter, leadership, strong project management and technical skills along with expertise in resolving complex issues and risks keeping projects GREEN on track and on schedule
• Expert in Team Building, excellent soft skills, flexible, team player and expert in building and keeping a positive work culture and environment in the team

Confidential

Project Manager

• Responsible to develop program dashboard with project status, approved budget and spend for weekly distribution to senior management
• Facilitated workshop session with product manager, business project manager to finalize the business requirements, assign priority and estimate effort and cost
• Responsible to create release plan and project plan, facilitated project kick off meeting, monitor project execution, capture risks and issues for escalation and drive it to closure, create daily and weekly program and project status report for distribution to all key stakeholders
• Responsible to capture and document change requests, estimate for cost and drive it to execution and closure
• Worked with Quality Assurance, Infrastructure and Business Analyst group to ensure timely delivery of project of assigned tasks
• Responsible to develop production deployment plan and drive it to implementation
• Managed large and medium projects with multiple applications on various platform involving global team size of 20-30 Tech Staff and annual Budget $3M - $8M
• Self-starter, leadership, strong project management and technical skills along with expertise in resolving complex issues and risks keeping projects GREEN on track and on schedule
• Expert in Team Building, excellent soft skills, flexible, team player and expert in building and keeping a positive work culture and environment in the team

Confidential, Northbrook, IL

Project Manager

• Managed RTB Portfolio with Budget over $10 million consisting of small, medium and large projects with over 40 tech staff
• Facilitated Weekly Program Status Meeting with Senior Management, business partners and PMO to communicate stakeholders project and program progress, and Risk/Issues
• Managed portfolio change control and Facilitated Change Control Review board meeting
• Managed and deployed projects successfully with tight schedule and budget
• Facilitated Brain Storming Sessions to formalize solutions for complex issues and problems
• Worked with Project Managers to discuss visible program/projects issues and provided the PM’s expertise whenever needed to keep issues and Risks under control
• Facilitated Daily Scrum Meeting to discuss the project progress, issues, risks and concerns, with the global development team including developers, business analyst, QA Testers, and System Analyst.
• Managed a mix of various team consisting of Development, QA, Perf, Architect, DBA, and Compliance.

Confidential, Chicago, IL

Technical Project Manager

• Managed 12 IT staff responsible to develop specification, coding, creating test plans, testing and implementation of BCS extended benefit quarterly program
• Analyzed change requests, developed change plan, executed, managed and implemented change on a weekly basis.
• Created daily and weekly status reports for distribution to all involved parties, develop weekly progress reports for senior management
• Worked with entire project team to resolve project issues and risks on a timely manner
• Worked with IT Managers and IT Director to set up budget and roadmap for a highly complex BCS EB project with tight timelines
• Primary liaison between business users and IT development team to translate complex business requirements into technical specifications
• Facilitate daily sprint status meeting to monitor project progress and document issues and risk

Confidential, Chicago, IL

Project Manager

• Managed business initiative enterprise program budget of $3M spanning over 1.5 yrs for new application development in Agile environment on .NET framework with over 20 tech staff
• Primary liaison between marketing, customer service unit, and IT responsible for documenting business requirements and translating complex requirement into technical solution.
• Managed working sessions with team of 8-10 & SME interviews to identify and document business process flow and supporting data requirements using Visio, MS Office and SharePoint.
• Provided strategic PMO solutions to senior management to streamline IT and business operation.
• Provided product roadmap, dashboard updates and, weekly progress report to senior management.
• Managed more than 20 offsite/onsite development and QA staff to deliver project milestones.

Confidential, Chicago, IL

Project Manager

• Managed offshore and onsite vendors to provide timely support for integration of third party tool with in-house claims application
• Streamlined automated testing process and re-engineered Method1 SDLC processes resulting in reduced Integration testing effort, improved quality and cost reduction by 20-25%
• Provided strategic, technical and project management solutions to integrate third party software impacting 4000 internal users
• Primary liaison between Accounting, Claims, Billing, Underwriting, Reporting, Customer Service Unit, Agency Marketing, and IT development team responsible to resolve complex integration issues
• Distributed weekly progress and status report to all stakeholders at various levels and facilitated project status meeting, document project issues, mitigate risk.
• Primary liaison between Product and IT team to resolve project Risks and Issues with over 20 tech staff from 8-10 applications areas

Confidential, Bloomington, IL

Project Manager/ Project Leader

• Established current state technology assessment of 5 business divisions as part of Strategic Road Mapping effort for the enterprise data warehouse integration and enterprise application development.
• Created enterprise data dictionary, entity relationship models, logical model, and logical to physical model mapping through data analysis and SME interviews for FIRE database migration to DB2.
• Managed a team IT development staff to analyze change requests, create feasibility study report and estimate change requests.
• Worked closely with change control board/committee to secure approval for change requests and schedule it for monthly release using change release calendar.
• Deployed FIRE Master DB access Interfaces to improve data communication for more than 300 legacy and enterprise applications.
• Managed over 30 onsite-offshore resources and multiple vendor relationship to support development and changes to FIRE legacy application.
• Developed and monitored project schedule and milestone for 4-5 development projects simultaneously.
• Responsible to develop tools designed in REXX, TSO and write test script to improve automation testing.
• Facilitated project kick-off and status meetings, monitored project issues and risks, provided weekly progress and status report to senior management.