Manager Resume Reston, VA - Hire IT People

SUMMARY:

Talented and accomplished IT professional with extensive background in project management, systems analysis, SQL administration, user training, and general computer systems. Adept at leading complete Software Development Life Cycles (SDLCs), business operations, and teams. Able to liaison between technical and non - technical groups. Excellent leadership and problem-solving skills.
Operations Management
Project/Program Management
Strategic Planning Solution Development
SDLC Management
Business Intelligence
Client/Server System Analysis
Process Optimization
DBA Support Information Services
End User Training System
Administration Leadership

TECHNICAL SKILLS:

Platforms: Windows

Applications: MS Office, MS Project, CASE Tools, PlanView

Networking: LAN/WAN, Ethernet, wireless systems, basic network protocols, IT Security principles

Familiarity: ASP.NET, C++, C#.NET, ColdFusion, HTML, JavaScript, VB, VB script, XML, Web Services, MS SQL (2005 - 2014), Oracle 11g, SQL Server Integration Services (SSIS), SSAS, Unified Modeling Language / Wireframe prototyping

Oracle Database: 11g+ P/L SQL, Microsoft SQL Server 2005/2008/2008 R2/2014+ T-SQL, SSRS, SSIS, Crystal Reports, Business Objects, JIRA, and relational databases

Hardware: PCs, servers, routers, switches, cabling, and more

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Manager

Responsibilities:

Budgeted, planned and implemented multiple SQL environments consisting of a development region, user acceptance testing and a production region with all appropriate security and user controls. These environments were multiple physical servers, VM hosted environments with full backup and recovery, DR and failover capability. Data repository sized for several billion records.
While, working under multiple hard deadlines with competing priorities, coordinated resources from several groups to produce comprehensive data driven business unit dashboards. These dashboards are fed from multiple data sources including Oracle and SQL databases, flat file sources and produced using reporting server.
Use Oracle Database 11g+ P/L SQL, Microsoft SQL Server 2005/2008/2008 R2/2014+ T-SQL, SSRS, SSIS, Crystal Reports, Business Objects, JIRA, and relational databases to create business intelligence and comprehensive reporting.
Developed and standardize Management Information Reports to perform analysis identifying sources of reporting trends and data quality issues for all internal systems
Develop and maintain a backup and monitoring strategies, configure, maintain, tune and enforce security policies on existing MS SQL Databases
Work with IS Department to further develop standards and enhancements to the current customer information database

Confidential, Columbus, GA

Senior Systems Analyst

Responsibilities:

Facilitated Service Level Agreement (SLA) contract monitoring by leading development of solution that included repository of 300 million records and real-time monitoring for clients - managing multiple projects simultaneously in a matrix environment.
Managed development of web-based critical path monitoring system to track >150,000 jobs per day.
Reduced missed SLA percentages 50%, resulting in fewer fines and improved profitability.
Saved >$2M by developing SLA solution in-house versus utilizing third-party package.
Responsible for researching use-case scenarios and product viability for potential enterprise wide applications (Idera, Mercury, IBM Rational and AllFusion Harvest).
Experience with PlanView (COTS package) to include ETL monitoring and management, software installation / setup and user admin

Confidential, Holloman, NM

Information Systems / Networking - Defense / Government

Responsibilities:

Improved QA pass rate from under 35% to 95% in 3 months.
Achieved 100% hardware/software accountability rating by implementing new inventory system for >$25M PC, server, encryption, and infrastructure inventory.
Increased user satisfaction by introducing email and website support functions.
Migrated field operations to secure wireless network, including installation of antennae, secure transmitters, routers, and switches.

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Manager Resume

Reston, VA

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