SUMMARY:

• Over 17 Years of strong IT industry experience in project and delivery management, leading multi - million dollar IT products and software development projects from inception to delivery.
• Proven US and international success having serviced some of the top fortune 500 clients till date across the globe.
• Extensive experience leading and managing teams. Handled multiple roles - Delivery Manager, Project Manager, Scrum Master, Technical Project Lead, System Analyst and Senior Developer.
• Extensive experience in successfully managing and implementing complex, large and small scale programs and projects across multiple domains and geographic locations in onshore - offshore model in Banking, Telecom, Automobiles, Internet Security and Thin Client Industry.
• Data-driven collaborative Agile leader who develops and executes comprehensive product and program strategies; improve and optimize product development methods; and implement best practices to enhance user and customer experience
• Transformative leader, who can influence change, build talent, plan diligently and execute relentlessly. Proven track record of demonstrating technical and business leadership and delivering results
• Extensive work experience and understanding of project management life cycle (PMLC) and system development life cycle (SDLC) methodologies/frameworks: Waterfall, Agile approaches: SCRUM
• Efficiency in Scrum Master Roles in setup and conduct the Scrum Ceremonies and Artifacts - Sprint Planning Meeting, Back log grooming, Sprint Review/Demonstration Meeting, Sprint Retrospective meeting & Closure
• Efficiency in running daily Scrum calls of all teams and getting the issues sorted out.
• Ability to deliver high quality Design, Development, Customization and Implementation of software applications for global clients in Software Products, Projects & Services as well as Production Support on schedule and within budget.
• In depth knowledge and experience in Financial and Cost Management, Risk & Issue Management, Schedule Management, Quality Management.
• Strong experience in Object Oriented Programming and Development knowledge
• Handled in parallel, multiple projects under multiple programs, activities baseline customer requirements, estimation, project planning, project kick-offs, execution, monitoring, controlling, and project closure activities
• Budget, Forecasting and financial planning setting up meetings and documenting them collecting status updates across the team and collating personal assistant activities.
• Built, mentor, coached and led large teams located across different geographies in India and US.
• Good communication skills, interpersonal skills, self-motivated, quick learner.

TECHNICAL SKILLS:

Languages: C, C++, VC++, Java, J2EE

Networking: TCP/IP, Simple Network Management Protocol (SNMP), Windows Socket Programming

Front End/GUI: .NET, Visual C++ with MFC, Visual studio 2005

Design: UML

RDBMS: MS SQL Server, Oracle 9.0

OS/Environment: DOS, Windows 2000, Windows 2003, Windows CE 5.0, Windows 95/98, Windows NT, Windows XP, Windows Vista, Windows 7

Agile Tools: Rational Team Concert 4.0, JIRA, Rally

Other Tools: MS Project 2010, MS Office Suite 2010, MS SharePoint, MS Visio, MS Visual Interdev, Team Foundation Server, Visual Source Safe, Confidential Rational Portfolio Manager, Confidential IPWC, Confidential Rational Clear Quest, HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Agile Project Manager/ Scrum Master

Responsibilities:

• Act as single point of contact between Confidential & Confidential Management, Confidential Senior Management and Delivery Teams (ADOPT, ROME, SSDF, GCP/EDF, PRICER-D, etc.)
• Extensive experience on Confidential & Confidential ITUP process and guidelines.
• Handled complex projects under ASAP, IPv6 program.
• Responsible to ensure all resources charging time to a project correctly and in line with the policies established by IT Governance. Monitoring actuals helps the LPM ensure the project is staying on budget and Lead PMs are responsible for monitoring the spend rate on their projects.
• Understand Business context for the project and identify all stakeholders on the project/build personal relationships
• Understand the possibly conflicting priorities of the various stakeholders on the project
• Creating and tracking the Agile User stories in Rally/TDP tool for each sprint cycle.
• Planning, facilitating and setup of Scrum Ceremonies
• Creating and tracking, Sprint Backlog, Burn down chart, Velocity charts and Capacity planning documents
• Managing Rally/TDP as an Administrator, while, recommending best practices to help resources in each lane fully utilize its potential
• Constantly working with Product owner(T2 SE’s) to perform weekly story grooming sessions to help prioritize the general and release backlog well in advance of the Iteration Planning sessions
• Knowledge in applying the Scaled Agile Framework, lean thinking, and product development flow principles in an enterprise context.
• Preparing periodical project reports, conducting project kick-off meeting with the project stake holders, participating in senior management calls and providing project updates on status & Issues. Also, conducting weekly project status calls with project team to monitor the project progress.
• Develop E2E solution for the project by engaging the appropriate stakeholders
• Gain control of projects early in the projects lifecycle by planning in detail, and retain control over projects Confidential all times by means of close tracking
• Identifying, Tracking and Closure of Risks, Dependencies and issues. Reviews & approvals from client, Mitigation plans. Proactively tracking all the potential risks and their probability of occurrence and documenting it. Documenting Mitigation & Contingency plans and putting it in place.
• Drive collaboration across functions effectively, for delivery excellence
• Report project health regularly in the Tower’s management system
• Good Knowledge on Confidential & Confidential tools like PRISM, RTM, VIDUR,EDR
• Communicating with customer on daily/weekly basis to discuss the project status and critical issues/Action items/ Risks/ Dependencies.
• Responsible to communicate critical project information to all stakeholders that include Confidential & Confidential project management, Confidential senior management and Confidential project delivery teams.
• Reports include Weekly status/critical issues/Action items/ Risks/ Dependencies.
• Creating and Monitoring the Project Plan/WBS to ensure the team’s tasks were completed on time.
• Delivered new and complex high quality solutions to clients in response to varying business requirements
• Understood functional requirements of the project with in-depth clarity to enable effective decision making and facilitate the project.
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Able to maintain early warnings on risks and issues throughout the project lifecycle thereby allowing for proactive resolution.
• Collaborated effectively with Confidential & Confidential management and Confidential Teams.
• Bringing into play team dynamics and involvement so as to ensure successful partnering with the client and US teams.
• Tracked defect closure relentlessly. Given the complexity of the project prioritized defects and helped the applications to work them through.
• Established a Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Met and exceeded customer expectations for requirements analysis and recommending alternatives.
• Effectively managed and motivated the project teams

Confidential

Agile Project Manager/ Scrum Master

Responsibilities:

• Responsible for initiating, planning, executing, managing and controlling the end to end delivery of various systems/applications in the projects.
• Participating in the business calls and providing project updates on Deliverable status, Risk, Issues and Dependences.
• Preparing, Managing and Tracking the 1WMP and Project White Financial Capacity Plan that includes Budget, Planned Forecast and Claimed efforts
• Closely working with UBS BSM, Application Manager, Business Analysts, SWCM and Test Analyst in understanding of Business Requirement, Preparing Functional and Non Functional Requirement, Design and Test Cases documents.
• Performed Agile Coach to the team on how to use Agile/Scrum practices and values to help customers achieve higher ROI.
• Managing Rational Team Concert (RTC)AGILE tracking tool for each lane’s iteration as an Administrator, while, recommending best practices to help resources in each lane fully utilize its potential
• Setting up customized dashboards within RTC tool for executives UBS Management, Senior Management and managers
• Planning and facilitating the Daily Scrum meetings, Sprint Planning and Estimation sessions, as well as, the Sprint Retrospectives meetings, while, creating and tracking Velocity charts and Capacity planning documents
• Identifying, Tracking of Risks, Dependencies and issues. Reviews & approvals from client, Mitigation plans. Proactively tracking all the potential risks and their probability. Closely tracking the task milestones to ensure with planned schedule.
• Responsible for End-to-End Project Management of WMRC and CCIT Programs with respective technology areas i.e. Mainframe, Java Web services/Portal, SAP, C++, Oracle PL/SQL & BPM ( Confidential - Business Process Modular)
• Planned and coordinated customer walk-through of work products that required customer approval after the Confidential Peer Review is completed.
• Conducting and participating the Scrum of Scrum status meeting with all Application Project Managers, Application SWCM and Application Test Managers in tracking project deliverables, risk, issues and dependencies from CCIT and WMRC Project streams.
• Validating the Estimate vs. Actual for the projects on weekly basis & monitor the hours charged by all the delivery teams.
• Maintained collaboration with across all application team effectively for the delivery excellence
• Tracking closely UAT/End to End testing defects and getting quick closure on the defects with the application teams.
• Prepared Project health report regularly and reviewed with UBS and Senior Management.

Confidential, Charlotte, NC

SCRUM Master

Responsibilities:

• Setting up the Scrum process on multiple lanes that are responsible for architecture, design and development of XMAN Server and XMAN UI applications
• Creating and tracking the Agile User stories in Rally/Jira tool for each sprint cycle.
• Planning and facilitating the Daily Scrum meetings, Sprint Planning and Estimation sessions, as well as, the Sprint Retrospectives meetings, while, creating and tracking Velocity charts and Capacity planning documents
• Managing Rally/Jira as an Administrator, while, recommending best practices to help resources in each lane fully utilize its potential
• Setting up customized dashboards within Rally for executives; Managers, Directors and VP’s
• Constantly working with Product owner(s) to perform weekly story grooming sessions to help prioritize the general and release backlog well in advance of the Iteration Planning sessions
• Successfully managing an offshore-onshore model of more than 12 resources
• Conduct one-on-one meetings with individual resources to assure everyone is moving towards their career goals, while, resolving or escalating issues to upper management
• Interviewing candidates to add to the growing needs of the Development teams
• Authored a customized capacity planning and retrospective document for all lanes of the application
• Authored a checklist document for Production releases, which was recommended as a template, by the management, to multiple teams across the organization
• Collaborated effectively with XMAN Server, XMAN UI, Team site and CRE Teams with respective technology areas i.e. Java, J2E, Web services/Portal, Free marker templates (FTL), Interwoven content and Configurations
• Tracking defects and user trials for multiple XMAN Server, XMAN UI, Team site and CRE Teams applications under development
• Tracking closely the QA and UAT defects and getting quick closure on the defects with the application teams.
• Met and exceeded customer expectations for requirements analysis and recommending alternatives
• Effectively managed and motivated the project teams

Confidential, Middletown, NJ

Project Manager

Responsibilities:

• Act as single point of contact between Confidential & Confidential Management, Confidential Senior Management and Delivery Teams (GIOM, EFMS, GCSM, GCP, SPP, etc.)
• Extensive experience on Confidential & Confidential ITUP process and guidelines.
• Handled complex projects over $6 Million under Confidential & Confidential BVoIP program.
• Responsible to ensure all resources charging time to a project correctly and in line with the policies established by IT Governance. Monitoring actuals helps the LPM ensure the project is staying on budget and Lead PMs are responsible for monitoring the spend rate on their projects.
• Understand Business context for the project and identify all stakeholders on the project/build personal relationships
• Understand the possibly conflicting priorities of the various stakeholders on the project
• Preparing periodical project reports, conducting project kick-off meeting with the project stake holders, participating in senior management calls and providing project updates on status & Issues. Also, conducting weekly project status calls with project team to monitor the project progress.
• Develop E2E solution for the project by engaging the appropriate stakeholders
• Gain control of projects early in the projects lifecycle by planning in detail, and retain control over projects Confidential all times by means of close tracking
• Identifying, Tracking and Closure of Risks, Dependencies and issues. Reviews & approvals from client, Mitigation plans. Proactively tracking all the potential risks and their probability of occurrence and documenting it. Documenting Mitigation & Contingency plans and putting it in place.
• Drive collaboration across functions effectively, for delivery excellence
• Report project health regularly in the Tower’s management system
• Good Knowledge on Confidential & Confidential tools like PRISM, RTM, VIDUR
• Communicating with customer on daily/weekly basis to discuss the project status and critical issues/Action items/ Risks/ Dependencies.
• Responsible to communicate critical project information to all stakeholders that include Confidential & Confidential project management, Confidential senior management and Confidential project delivery teams.
• Reports include Weekly status/critical issues/Action items/ Risks/ Dependencies.
• Creating and Monitoring the Project Plan/WBS to ensure the team’s tasks were completed on time.
• Delivered new and complex high quality solutions to clients in response to varying business requirements
• Understood functional requirements of the project with in-depth clarity to enable effective decision making and facilitate the project.
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Able to maintain early warnings on risks and issues throughout the project lifecycle thereby allowing for proactive resolution.
• Collaborated effectively with Confidential & Confidential management and Confidential Teams.
• Bringing into play team dynamics and involvement so as to ensure successful partnering with the client and US teams.
• Tracked defect closure relentlessly. Given the complexity of the project prioritized defects and helped the applications to work them through.
• Established a Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Met and exceeded customer expectations for requirements analysis and recommending alternatives.
• Effectively managed and motivated the project teams

Confidential, Detroit, MI

Technical Project Lead

Responsibilities:

• Estimation, Design, Development, Testing and implementation of GM Service Engineering and Warranty Applications.
• Deliver of new enhancement and maintenance of GM Service Engineering and Warranty Applications
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Involved in Incident management, Resource Management, Problem Management, SoX compliance, Interaction with application SME, Ticket tracking, Change Management Process, Configuration Management, Service Request management.
• Involved in fixing and assigning the ME, ITSR and Incident ticket to the team members, reviewing the code and implementation into production.
• Mentoring new joiners and other team members.
• Creation of Requirement, Design & Solution documents and other change management process document and maintaining the code and documents in RPM and PVCS repository.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals

Confidential, Atlanta, GA

Technical Project Lead

Responsibilities:

• Responsible for leading a project team in delivering Proventia Host Protection products to Confidential ISS.
• Analysis, design, development, testing and implementation of Proventia Host Protection products for new implementations and upgrades
• Deliver new and quality products to clients in response to varying business requirements
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Confidential

Technical Team Lead and System Analyst

Responsibilities:

• Responsible for leading a project team in delivering VXL Thin Client products to VXL Customers.
• Analysis, design, development, testing and implementation of VXL Thin Client products for new implementations and upgrades
• Deliver new and quality products to clients in response to varying business requirements
• Responsible for managing scope, planning, tracking, change control, aspects of the project.
• Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals