SUMMARY:

Obtain a role as an Information Technology (IT) project manager utilizing my broad experience in IT infrastructure.

TECHNICAL SKILLS:

• Microsoft Project
• Asana
• Windows Servers
• Confidential
• MySQL
• Linux - Red Hat
• Custom Integration
• VMWare
• Visio, AutoDesk
• GSM and CDMA Wireless
• SIP
• H323
• VoIP Protocols
• Cisco Call Manager
• Google Cloud Suite
• Cloud Computing Solutions
• User and Data Migration - (SQL, PERL)
• Agile and Scrum
• IVR
• Disaster Recovery
• Apple and Windows Imaging
• Cisco Network Firewalls: PIX, ASA Firewalls
• Switches:
• Catalysts Switches 4500 & 6500, Edge Series Switches
• Routers:
• Cisco Could Service Router 1000v Series
• Cisco 7000 Series Affrication Router
• Cisco 800 Series Small Business Router
• Cisco ASR 9000 and 1000 series Aggregation Router
• Cisco Data Center Interconnect Platforms
• WAP and Appliances for wireless Connectivity
• Site Surveys and project planning
• Cisco unified Communications
• Hardware and Software VoIP integration
• Fiber Optic Network- OC36- OC192 Catalyst OSC routers
• Finance
• Budget Tracking
• Asset tracking and Custom Imaging in an Academic Environment

PROFESSIONAL EXPERIENCE:

Confidential

Operations Chief

Responsibilities:

• Member of the National Leadership team who organized and moved 5400 veterans and 6000 civilian allies and support staff to a 5-day movement to the Standing Rock Sioux Reservation.
• Planned for 2000 persons and had to make emergency arrangements during a blizzard and limited resources.
• Assisted in raising over $1.2 Million dollars for this movement to cover reimbursement and national transportation.
• Was asked to join the new organization as the Operations in January.
• Managed logistical planning and supply runs for the #NODAPL camps in Standing Rock, ND until the eviction on February 24, 2017.
• Was responsible for bring over 200 veterans back from Feb 4, 2017 until after the eviction to aid in the building of camp infrastructure for the 4 Bands camp in Cannonball, ND which is still operating and conduction resistance to the Dakota Access Pipeline.
• Raised another $250,000 for this effort.
• Founding member of Veteran Service Corps which is the Humanitarian NGO that came out of the Veterans Stand for Standing Rock movement.
• We currently have Operation Eagle underway in Eagle Butte, SD where we have a team living on the reservation helping to improve the community.
• Work remotely with team members from all over the US to provide intelligence, logistics, and supplies for Operation Eagle.

Confidential, Deering, NH

Lead Project Designer/ Manager

Responsibilities:

• Designed a project plan that is scalable and moved from the first phase of 40 participants to the third phase of 400 participants
• Advanced the effort to raise over $70,000 in donations & applied for over $720,000 in grant funding
• Received a political endorsement from the Office of Congresswoman, Niki Tsongas for aid in the fund raising
• Coordinated with and organized a panel of doctors & researchers from all over the globe for input & analysis of data

Confidential, Cambridge, MA

IT/ Project Manager/ Consultant

Responsibilities:

• Managed the IT workflow for Divestiture from Intuit
• Arranged vendor relationships for future IT departments
• Managed TSA Onboarding
• Expedited in email & Network cutover
• Facilitated End Users with Leadership team to ensure issues and challenges were resolved
• Wrote IT Onboarding processes for 300+ employees
• Composed and arranged IT portion of New Hire Process
• Strategy for TSA exit before the time frame for a cost savings to Confidential
• Assisted in the project plan to exit all TSA systems officially
• Managed a $5.7 Million budget for future IT Department
• Assisted in hiring process of IT positions
• Architect of Microsoft ERP to facilitate company growth

Confidential, Minneapolis, MN

Project designer & Manager

Responsibilities:

• Shifted clients from tape data management to EMC solutions utilizing three-tiered archiving technology to include solid-state storage over Network Accessible Storage system in 3 different locations
• Implemented best ERP practices for client’s needs
• Engineered solutions for Network Topology and Cyber Security for small clients and business
• Operated budgets from $25,000 upwards of $1 Million
• Implemented CRM for numerous clients who wanted to engage their customers

Confidential, Boston, MA

Telecommunications Project Manager

Responsibilities:

• Hired full-time as result of contract based project success
• Turned over the Traditional PBX system to a VoIP system campus wide
• Communicated and formed a relationship with numerous venders in the VoIP space and narrowed the proposals to the top 3 in a 90-day process
• Established and maintained the asset tracking system for student and faculty issued devices
• Worked to maintain a standard image for all students and faculty per major
• Strategized the plan to integrate more than 3,000 VoIP endpoints over an 8-month period
• Managed a budget of $1.2 Million & implemented a place to save 21% by utilizing VoIP best practices
• Maintained Active Directory access for 15,000 students, staff, and faculty
• Lead the transition from the MS Exchange to Google Mail campus wide with minimal impact
• Negotiated to save $2000 a month on cell phone plans
• Supported the engineering of the current network environment to ensure the most uptime for our new VoIP solution

Confidential, Danielson, CT

Jr. Project Manager

Responsibilities:

• Organized the planning of the Data Center expansion and prepared UNF for a Sarbanes Oxley Audit in 2008
• Maintained 100% production uptime during expansion and migration
• Operated within a $2 Million expansion budget
• Engineered the virtual datacenter to allow for mass migration of production servers and appliances
• Achieved a 41% reduction in the company’s carbon footprint by utilizing VmWare virtual servers

Confidential, Norwich, CT

Technical Support Analyst

Responsibilities:

• Provided technical support for multiple companies on applications, UNIX, Active Directory, and Novell.
• Responsible for maintaining company standard service levels and working with Tier 3 support to escalate high priority issue.

Confidential, Manchester, CT

Jr Project Manager

Responsibilities:

• Designed and implemented a Disaster Recovery Plan required by Sarbanes-Oxley.
• Team member to migrated recent acquisitions to the company’s exchange system with minimal loss of data or user information.
• Ensured that our Disaster Recovery plan was E911 compliant
• Worked with local authorities to ensure the PSAP and E911 were correct.
• Managed, implemented, and integrated the global offices onto a Telepresence Video Conferencing System.
• Audited and achieved a 31% reduction of monthly cost on their cell phone bill.
• Composed and implemented a VoIP upgrade for 1800 end users resulting in an annual savings of 9%

Confidential, Fairfield, CT

Technical Support

Responsibilities:

• Achieved a 11% efficiency increase in global support response and resolution on IPC proprietary communication solutions.
• Designed a project for global offices and clients to use local POTS lines to dial into a VoIP gateway for communication with global support, resulting in an annual savings of 45% on their long-distance phone bills and increasing their service level performance.
• Tested and implemented a proprietary system that allowed technicians to utilize a customers’ networks without requiring the customer to provide dedicated modem lines or VPN access resulting in a service level improvement of 31%.
• Assisted in the global engineering of stock exchange communication systems and security considerations.

Confidential

Lead Field Engineer/Jr Project Manager

Responsibilities:

• Researched and implemented a plan to use Blade Server technology to reduce an existing three rack VoIP solution to a one and a quarter rack solution resulting in a cost savings of 37% per solution.
• Opened the US office and managed a $3.1 Million project budget
• Implemented Saleforce CRM for customer retention and engagement
• Researched and Pioneered product compliance with E911 and PSAP for US deployment.
• Designed and installed next generation VoIP systems using H323, SIP, and MGCP protocols for a next Generation VoIP switch manufacture/service provider in Taiwan, China and the US.
• Intergraded R&D Compact PCI server systems into Carrier Grade and Enterprise VoIP systems using Multi OS’s to include Linux, Solaris and Windows.