SUMMARY

• 15+ years of experience in Information Technology industry with experience across Technology Consulting and Delivery Management
• Experienced in managing DevOps and Agile Transformation programs - exposure to building DevOps pipeline (people, process and tools), Continuous Integration (CI) tool like Jenkins, build tool like Maven, Continuous Deployment (CD) on Microsoft stack using TFS, environment and configuration automation tool like Chef, MS Azure cloud platform, IBM BlueMix, Containerization (Docker, Kubernetes)
• Experience setting up and running a Testing Center of Excellence (TCOE) for large financial services organization with levers such as QA Automation, Test Data Management, Service Virtualization, Has setup and managed a BU wide QA Automation Factory
• Managed large offshore based delivery center for multiple BUs and QA projects portfolio
• Extensive experience in technology consulting, client portfolio assessment, strategy / roadmap definition, improvising DevOps coverage and quality, cost avoidance / optimization and make recommendations for achieving targeted results for clients
• Business development support and lead generation, Innovation and contribution to practice development based on client feedback
• Has been a pioneer member of setting up and growing a new Technology Consulting Service Offering for Infosys
• Experience managing portfolio P&L, large teams and relationship management with senior management stakeholders

TECHNICAL SKILLS:

PM Tools: Microsoft Project Plan, Visio, Microsoft set of tools (PowerPoint, Excel)

Programming & Databases: Java, Shell Scripting; SQL, SOA: Web Services, CA LISA, SoapUI, Databases: Oracle, SQL Server, DB2

QA: HP QC/ALM; Defect Management: HP, Jira; Automation: Quick Test Pro; Performance: HP Load Runner, Test Data Management; Virtualization: CA DevTest (Lisa)

DevOps: GitHub, Jenkins, Maven, CHEF/Puppet, MQSeries, XML, TFS 2015/2017, VSTS, MS Azure, Docker, XLRelease, uDeploy, Splunk, Cognizant accelerators such as Insights, BuildOn

PROJECT EXPERIENCE:

Confidential

DevOps Transformation Lead

• DevOps and Agile transformation lead consultant working on DevOps transformation strategies for a large key BU within Confidential
• The 3 major product platforms within BU are getting migrated to MS Azure - responsible for building DevOps Platform - Standardized process, env, infra & tools for all product platform teams, building blueprint for DevOps Delivery pipeline
• Pilot DevOps pipeline on identified set of applications
• Managing Change Management, People/Team transformation
• Cognizant DevOps Practice level activities - Representing DevOps for multiple Healthcare accounts, working on NextGen DevOps themes (DevOps PaaS), Wrote white paper based on DevOps transformation for one of the large clients

Confidential

Deployment Program Manager

• Program Manager for Deployment Management Office and led deployment across a large consumer facing Incentive Management program including readiness of business operations (for Toyota & Lexus Dealers and Regional offices across NA region), training, organizational change management and communication, technical cutover, post go-live support and plan for steady state
• This program consisted of 2 major releases for Program Setup, Pre-sales, Sales and Post-sales processes of Incentive Management System and released via multiple consumer facing web based applications
• Responsible for management and maintenance of integrated project plan across Deployment Management Office (DMO) work streams
• Identifying cross work-stream dependencies for business, functional and technical teams
• Representing Deployment progress and key metrics in program and senior management status meetings
• Administer functions such as deployment logistics, resource availability and alignment, and risk management

Confidential

QA Transformation Lead

• Led a consulting assignment for QA Current State Analysis and Process Standardization as part of Data Migration Program
• Conducted current state analysis of more than 450 applications across multiple vertical groups for QA from Toyota Motor Sales (TMS) and Toyota Engineering and Manufacturing Americas (TEMA)
• Defined set of standardized and consistent QA processes, templates and top metrics to be used at enterprise TMNA level for Toyota’s Testing Center of Excellence (TCOE) group

Confidential

Sr. Engagement Manager

• Participated in Phase 2 of large iDeal program - responsible for overall QA planning and delivery for Cognizant onshore and offshore teams
• Deal pursuit and won entry into iConnect Payment Gateway project (Honda’s multi-year Digital transformation program)
• Participation in governance meetings with Sr. business heads and technology stakeholders

Confidential

Sr. Engagement Manager

• Managed North America based QA projects portfolio for Confidential (Swiss Financial Major) (Portfolio size ~6million USD) - Managed projects in Wealth Management Americas, Investment Banking and Global Finance IT LOBs of Confidential .
• Managed projects portfolio involving multiple technologies and teams across locations—resource planning, project & support planning, cross project dependencies, risk management, onshore-offshore delivery coordination, governance and stakeholder communication (including status reports on budget/schedule/quality).
• Managed migration of Advisory related applications to strategic product platform ‘Vestmark’ in Agile mode. Vestmark is a large consumer facing cloud based system to manage customer onboarding and creation of accounts, construct and manage portfolios and related wealth management processes. The project was executed in Scrum methodology. Managed the end-to-end delivery of this project from inception to planning to project execution and closure.
• Converted and executed 90%+ portfolio to managed capacity model.
• Achieved 25%+ cost savings for Confidential NA — Implemented Testing Center of Excellence (TCOE) model with formulaic approach and 9 levers (People levers: right-shoring & resource optimization, Technology levers: Automation, Data Management & Environment Management, Domain levers: Shift Left & UAT, Process Improvement and Tool Optimization).
• Established 3-Tier Governance and Champion-Challenger Model for multi-vendor setup.
• Led deal pursuit, presentation and won large multi-year deal in Global Finance LOB of Confidential .
• Led proposal response, presentation and won FATCA testing project against strong competitors.
• Developed and sustained trusted advisor relationship with Head of QA, Confidential ’ Sr. Management Stakeholders.

Confidential

Sr. Delivery Manager

• Managed QA portfolio P&L of ~15million USD, offshore team of 350+ resources.
• Led Barclays Corporate and RBB QA portfolio, Africa, Enterprise & Financial Services and Shared Services LOBs — managed delivery teams for testing services spanning functional and regression testing, automation, performance testing & test data management. Specialized testing services included mobile banking and payments testing, IVR/telephony testing and test modeling.
• Implemented Replicable Automation Factory Model (first in Cognizant at such large & complex scale). The automation factory model was implemented for all consumer facing web applications and middle-tier applications across Corporate banking division of Confidential . Managed the scoping, budgeting, resource planning and project plans and execution of this project.
• Implemented Test Automation in Agile mode for projects in Retail/Cards division of the bank
• Successfully led transformation program to deliver 15-30% cost savings across portfolio by implementing various measures.
• Delivered a total of ~2M USD worth innovation/value logged and approved by Barclays in 2012.
• Contribution to IP creation and unique capabilities built such as Mobile NFC payments virtualization and testing capability (first in Cognizant).
• Acquired experience managing projects under various operating models (Centralized vs. De-centralized model, Managed Time & Material/Fixed Price/Unit based/Output based pricing).
• Efficiently built strong large size teams from scratch which included Test Managers, Test Leads and Test Analysts for multiple projects.
• Maintained relationship with Head of Barclays’ Captive India, LOB QA Heads and Sr. Barclays Stakeholders in UK and India.

Confidential

Project Manager

• Pioneer member of establishing SOA testing as a mainstream service offering in Infosys NA.
• Managed projects for various clients of Infosys during this period (Telenet Belgium, Cummins India, Allstate Insurance, Kroger, Charles Schwab) - Expertise with Project Management, Risk Management, Quality Management/assurance and time/cost/schedule management.
• Directed, coordinated, and managed the projects and performance of staff members in an organized manner to achieve the goals as set by senior management.
• Managed a large testing project for Telenet Belgium - strategy definition, POCs, tool selections and project execution.
• Managed end-to-end testing of multiple projects under Cummins’ web development portfolio.
• Defined BU wide integration testing strategy for AllState Insurance - performed projects portfolio analysis, gaps identification, definition of operational and implementation strategy for testing.
• Defined testing strategy for multi-year SOA based MDM program at Kroger.
• Defined testing strategy to start and continuously improve web services testing, High level Implementation roadmap and metrics plan for Charles Schwab.

Confidential

Principal Consultant

• Principal consultant for various clients of Keane during this period (Choice Point, Vitas Innovative Hospice Care, Toyota Motor Sales) - Expertise with QA consulting, strategy definition, project and risk management, coordinating teams onshore and offshore to achieve results.
• Review of test data management practices of ChoicePoint - assess their current processes and make recommendations for improvement.
• Review of performance testing practices of VITAS - assess their current processes and make recommendations for improvement.
• Managed a team of 4 testing professionals at onsite for Elaboration phase of project Rundown at Toyota.

Confidential

Senior Associate

• Managed end-to-end testing for the release and a team of 13 members (1 onsite + 12 offshore) for IndyMac Bank.
• Worked as a Performance Test Lead for multiple releases of NetOxygen program at IndyMac Bank.
• Delivered projects in the capacity of analyst, test lead to project manager for various Cognizant clients (CheckFree Corp., Confidential ).

Confidential

QA Analyst

• Worked with the QA department of Savvion —a leading product organization in BPM segment testing various products in the Savvion BPM Suite
• Developed excellent technology base - various testing techniques, Unix flavors (Linux, Solaris, AIX etc.), Web & App Servers (WebLogic, IIS, WebSphere etc.), Databases (Oracle, SQL Server, DB2), Rules Engine