PROFESSIONAL SKILLS SUMMARY:

• Subject Matter Expert
• Open Systems Interconnection Model Layer 1
• Data Center Manager/ Engineer/ Administrator/ Technician
• Active experience in and facilitation for Data Center migrations/ consolidations/ decommissions/ maintenance to include day to day operations.

TECHNICAL SKILLS:

• Windows 95/98/Me, iPad, HTML, Cisco Unity, Windows CE, iPhone, Citrix Metaframe (Integrated), Cisco CallManager, Windows 2000 Professional, Windows 2000 Server, Windows NT Server (3.51/4.0), Design architecture, Windows NT Workstation (3.51/4.0), Messaging administration, Cabling, IP, GUI, MS:Mail, MS Project, HP3000, HTTP, MS PowerPoint, IE (Internet Explorer), Windows 7, MS Excel, MS Outlook, MS Office, F5 Big­Ip, Facilitate virtual meetings, Blackberry, Distribution, MS Visio, Android, Citrix XenDesktop, Windows Server 2003, Thin Client, Ethernet, iOS, Project Initiation and Execution, CC:Mail, Windows XP 2003, Project Life Cycle Management, Voice Data Integration, WordPerfect, PeopleSoft Project Manager, Windows Forms, Quality Assurance, Windows Mobile OS, TCP/IP, E­Mail, PBX, LAN, Modem, IBM RS 6000, Avaya, Flash, IBM AS400/3x, IBM mainframe, HP9000 (Unix), Toshiba, Windows Server 2008, HP Servers (NT), Layer 3 Switches, Fiber Optics, PDA ­ Personal Digital Assistant, Siemens Telecommunications, WPAN (Wireless Personal Area Network), WAN, Unisys, T1/T3, SUN Desktop, Switching Hardware, Server, Scanner, Infrastructure Planning, 10base­T Switching, Router, Acrobat, Printer, Lucent Equipment, SAAS (Software As A Service), Capacity Planning, Windows XP, Windows Vista, Firewall, Windows 8, CD­ROM, Network Migration, Cisco, Multimedia, Voice Communications, Optical Routing, Physical Database Design, cable, Experience with Linux, and Windows operating systems, production hardware and infrastructure support equipment,, SAN and Networking technologies,
• Knowledge of and experience with National Electrical Code, Extensive Cisco switching and routing Knowledge, NFPA documents, EIA/TIA, and building codes.

PROFESSIONAL EXPERIENCE:

Richmond­ Baltimore, MD

Datacenter Consultant

Confidential

Responsibilities:

• Gather project scope and requirements. Understand technologies used in order to be effective in coordinating with GSD and IT teams across multiple units. Technologies include WAN acceleration, local internet breakout, network protocols, telecommunications, audio/video technology, data/voice cabling, and HVAC technology, electrical power distributions, etc.
• Develop detailed project plans and schedules for each assigned project. Typical project activities may include requirement gathering, design and specifications for computing facility, budgeting, procurement, delivery, staging, shipping, deploying and testing of various technologies and related equipment.
• Work closely with Facility Team and various IT teams to monitor project milestones and critical paths to identify potential jeopardy of project schedule. Identify ways to resolve schedule issues.
• Produce project status reports for colleagues and clients Saas.
• Design, monitor, operate, and maintain IT computing facilities including network control rooms (NRC), UPS, cooling, racks, NCR cabling, office cabling, KVM, access controls, videoconferencing/audio - visual rooms, and other related IT infrastructure/facilities.
• Lead and coordinate staging of IT equipment/hardware in CO s and their shipment to designated CO s.
• Travel to offices within the US for installation, testing of hardware including routers, switches, VoIP equipment, servers, security appliances, wireless equipment, legacy PABX etc.
• Assess local CO IT facility before implementation or changes and projects. This involves performing the necessary tests for electrical grounding, power supply distribution and electrical protections in general.
• Assist CO IT staff, providing technical information/specifications on facility infrastructure (electricity transformer, generator, voltage stabilizer, UPS etc.)
• Follow-up on pending operational issues: review open trouble tickets, project implementation in coordination with institutional teams and coordinate any field activities.
• Record/update all activities using the official project management tools, incident (trouble-ticket) management system, inventory management systems, etc.
• Support tasks for ISO and other audit compliance involving CO IT infrastructure.
• Coordinate change management resources.
• Guide, train and educate data staff on the best practices related to all service owner issues.
• Manage and deliver mid size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet SLAs.
• Manage a diverse team of data technicians with varying skills.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Write and deliver performance reviews for staff.

Reston, VA

IT Facilities Manager

Confidential

Responsibilities:

• Assists with monthly and yearly asset management reporting to include asset receivables, verifications of asset receipts for invoice payments and yearly asset management reporting.
• Manages asset disposal and verification of e waste certification of end of life equipment.
• Provide coaching and support to junior team members.
• Planning and Coordination with Corporate facilities on environment maintenance and operations power, cooling, site outages, etc.
• Develop and maintain databases, configuration & Connectivity diagrams, spreadsheets of IT Assets and IT spaces. Controls inventory, use floor space diagram software to track and investigate issues

Herndon, VA

Data Center Administrator

Confidential

Responsibilities:

• Analyze and determine appropriate layout of all equipment in data center with help of balancing and cooling.
• Monitor and supervise all data center solutions.
• Assist various departments in installations and removal of data center hardware as per requirement.
• Document all power and space schematics and ensure accuracy in same.
• Perform installation and ensure effective layout of all tools in cabling industry as per industry practices.
• Monitor all data center assets for tracking information.
• Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
• Oversaw capacity planning, perform power audits and ensure appropriate supply of power to all equipment.
• Maintain access of data to data center and ensure appropriate filling of all column in access system.
• Manage all malfunctioning tape equipment and perform preventative and corrective maintenance on equipment to reduce outages.
• Monitor all issues and escalate issue to appropriate department to ensure effective resolution.
• Supervise all equipment such as alarm system and fire fighting tools.
• Ensure compliance schedule for everyday operations.
• Supervise all batch jobs as per requirement.
• Maintain standards of service levels at all times, ensure response with timeframe and manage all available services.

Installation Management Engineer

Confidential

Responsibilities:

• Maintain a standard computing environment based upon the Utility Computing Model.
• Install and maintain structured cabling in a datacenter environment including Cat 5, Cat 6 and Fiber optic network cabling.
• Cable machines to the network switches in a clean, traceable manner.
• Maintain uniform equipment labeling.
• Maintain all cabling infrastructure including copper, fiber and power.
• Install, move, add, change, and decommission computer systems upon request. Specifically, facilitate the installation, decommission and/or relocation of:
• o PDUs to IT cabinet connectivity (power whips)
• o POUS connectivity to IT cabinet and/or IT equipment o Fiber and copper cable plant, patch panels, etc.
• o Raised Flooring reinforcement and tile cut outs
• Assist with maintenance activities for:
• o PDUs to IT cabinet connectivity (power whips)
• o POUS revision updates/replacements
• o Fiber and copper cable plant, patch panels, etc.
• o Server/Blade racks and chassis
• o UPS/ HVAC.
• Develop and maintain documentation (using AutoCAD where applicable) for:
• o PDUs to IT cabinet connectivity (power whips working with electricians)
• o POUS connectivity to IT cabinet and/or IT equipment
• o Fiber and copper cable plant, patch panels, etc.
• o Server racks
• o UPS/ HVAC.
• o Low voltage cabling and fiber optics
• o HVAC/CRAC systems
• o Power systems
• o Trouble ticketing systems, preferably Remedy
• Monitor, resolve and escalate issues indicated in the Network Operations Center (N.O.C.)
• Assist and escort partners and vendors to support, build and maintain critical infrastructure.
• Perform emergency activities as approved by the Change Control Board.
• Troubleshoot technical issues.
• Perform general datacenter walkthroughs.
• Maintain clean and orderly premises at all times.
• Ensure all new installations comply with the customer s standard computing environment (primarily RedHat Linux and Windows).
• Assist with tape and disk media destruction per government procedures.
• Provide occasional 24/7 on call support.
• Perform other duties as assigned.

Data Center Construction Project Engineer

Confidential

Responsibilities:

• Support Construction Manager who manages the construction of a multi phased data center projects
• Assisted Construction Manager on contractor, designer and vendor management
• Provide cost saving solutions and negotiate contractor change orders
• Assist with developing capital project budgets and provide ROM construction cost estimates
• Support Construction Manager onsite inspection process
• Work with Procurement Department on equipment procurement and delivery process
• Provide weekly project status report (financial, schedule, Q/C)
• Manage tenant improvement or retrofit work in a live data center environment
• Manage warranty work program for existing data center buildings
• Manage Method of Procedures (MOPs) for any retrofit/remedy work in live data center
• Support cabinet installation work including coordination among Site Ops team, Facility Ops and capacity planning team
• Provide construction consulting services to local Ops team and other cross functional departments
• Respond on an as needed basis to emergencies.

 Cable Senior Technician

Confidential

Responsibilities:

• 10+ years of experience in enterprise datacenter operations
• Extensive underfloor cabling experience (staging, running, labeling, troubleshooting, terminating, testing cables, etc.) Experience with/understanding of wiring closets, patch panels, server/blade racks and chassis
• Understanding of network topologies
• Ability to create and maintain cable and equipment inventories
• Have a solid understanding of server (Linux and Windows) and network concepts Ability to troubleshoot complex technical issues.
• AutoCAD and Microsoft Visio (create, update drawings) Low voltage cabling and fiber optics
• HVAC/CRAC systems Power systems
• Trouble ticketing systems, preferably Remedy
• Good time management, communication and interpersonal skills
• Ability to work independently with little supervision
• Ability to stand for extended periods of time, lift and carry equipment up to 75 pounds and perform other basic physical demands of the position as needed
• Available to work occasional evening and weekend hours.