SUMMARY:

• Enthusiastic Professional having 7 years of experience as a Business Analyst with extensive experience working in Aerospace, Enterprise Volume Licensing, Product Licensing, Global Compensation, Employee Compensation Revision domains.
• Extensive experience in requirements gathering, analysis and authoring high quality functional specifications.
• Strong experience in data analysis and skilled at writing SQL and PLSQL to extract and analyze data.
• Skilled at handling projects in Agile, Scrum and Waterfall methodologies and executed multiple projects on both agile and agile hybrid models .
• Good experience in application migration and data migration, moving application from standalone to cloud and migration of standalone applications to web applications.
• Well experienced in SQL, TSQL and proficient at writing queries and procedures to extract and transform data in order to provide objective numbers to business for decision making.
• Experienced in analyzing production data to identify data issues and provide data fixes when needed.
• Strong analytical skills with extensive experience in creating As - Is and To-Be process models, performing Gap Analysis to identify improvement areas, perform Feasibility Analysis, Impact Analysis and suggest optimized solutions to business.
• Extensive experience in interacting with business and proposing functional solutions to business challenges and driving scope definition.
• Experienced in conducting Joint Application Development (JAD) sessions with business users, engineering (Dev and Test Teams), SME’s and other project stake holders and ensuring that a productive outcome is extracted from the meetings.
• Conducted story point estimation sessions for effort estimations and worked with development teams in story point calculations .
• Worked in all phases of the project life cycle from start of Business Interaction, Requirement Elicitation, Solution Design, Analysis, Integration Testing, User acceptance Testing and Production Support of multiple large scale applications.
• Acted as first point of contact from engineering team for production support and experienced in handling critical production issues and routing them to appropriate stakeholders for resolution.
• Strong experience in creating high quality user stories and functional specification documents, conducting functional walkthroughs with dev/test teams to ensure requirements are rightly understood and implemented.
• Extensive experience in creating crisp daily and weekly status reports and present them to leadership teams.
• Expertise in creating Requirement Traceability Matrix (RTM) and ensuring that no requirement slippage occurs.
• Skilled at creating UX mockups and wireframes based on outcomes from business discussions and present to business .
• Experienced in creating deployment checklists and monitoring production deployments in order to ensure smooth production runs.
• Working knowledge of manual and automated deployment of database and web applications in Confidential IIS server and basic troubleshooting.
• Strong leadership skills in organizing daily team standups, tracking execution status of all team members and resolving functional issues and ensuring support is provided when needed.
• Ability to interact with external teams and addressing external dependencies by working with various stakeholders.
• Extensive knowledge in data collection, analysis and evaluation, analytical problem solving, decision making and interpersonal skills with ability to interact with individuals at all levels.
• Significant experience in authoring Test Plan, Test Scenarios and Test Cases .
• Strong working experience in Office productivity suite tools (Excel, Word, Powerpoint, One Note, Visio) .
• Exposure to cloud computing on Confidential Azure platform and working knowledge of azure database, web hosting, services, azure active directory services, cache services .
• Experienced in creating Application Flows, Process Flows and Workflows and using tools like MS Visio .
• Excellent oral, written, inter-personal communication skills and adept at team building.
• Adept at issue analysis of data defects by creating database queries to screen data and identify records having incorrect data.
• Strong working experience in using work item management suites like Visual Studio Team Foundation Server, SharePoint, VSO and Confidential Product Studio.
• Have the ability to quickly master new software and apply full range of capabilities.

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall, Scrum, SDLC, STLC, JAD

Operating System: Windows, Windows Server, UNIX

Business Tools: MS Visio, Excel-Macros, Power Point, Pivots, MS Word, One Note

Databases: Confidential SQL server, Oracle 9i

Database tools: SQL, PL/SQL, TSQL

Productivity Tools: Confidential Word, Excel, Visio, Power Point, One Note

Programing skills: Structured Programming, Object Oriented Programing, Linux commands

Management Tools: Visual Studio Team Foundation Server, SharePoint, Projects web

Testing Tools: Confidential Test Manager, Confidential Visual Studio Team Foundation Server, Product Studio

Job Scheduling tools: MS Bred

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Engineering Program Manager/ Sr Analyst

Responsibilities:

• Worked as an Engineering Program Manager/Sr Analyst.
• Interfaced with business to gather requirements and define and materialize project scope.
• Conducted meetings for Effort Estimation and work scoping of sprints.
• Worked with DBA team to deploy the code changes into Test, Integration and later into Production environments.
• Created data migration plans to transfer data to target systems by defining data transformations to be undertaken for successful data migration.
• Conducted Gap analysis and maintained a Requirement Traceability Matrix to track the progress of each requirement through the various stages of development.
• Gathered business requirements by conducting user interviews, focused group sessions, understanding existing system and conducting JAD sessions.
• Authored functional specification documents and created wireframes and UX Mockups.
• Created work flows and user-system interaction flows to identify issues and optimize user interactions to improve user experience.
• Facilitated sprint planning, sprint grooming meeting, daily Scrum Meetings to review the status of Sprint Backlogs.
• Conducted post mortem meetings after each sprint to identify problem areas and ideate solutions and improvements.
• Performed root cause analysis on process issues and defects.
• Coordinated with members from various geographies including onshore and offshore teams to ensure nothing is dropped out.
• Created application workflows and process flow diagrams in Visio.
• Created project work items including features, user stories, defects and dependencies in work item management suite (Visual Studio) and assigned them to appropriate persons.
• Worked with leadership and business teams to create Change Requests to in corporate late breaking changes (CR) to application functionality.
• Conducted daily standup meetings with team members to track execution and resolve any functional issues.
• Worked with content creation teams to create localized content for the application to be displayed based on user geography.
• Created SQL procedures to screen data post data migration to ensure data is successfully transformed and migrated to target systems.
• Performed UAT testing in lieu of business users.
• Tracked bug trends, and made recommendations.
• Manipulated Stored Procedures, Triggers, Views, and Functions.

Environment: Windows 8, Windows Server, SQL Server, Confidential visual studio, Confidential Azure DB, Confidential Test Manager, Document DB, Cosmos.

Confidential

Engineering Program Manager/ Sr Analyst

• Worked with business stakeholders in defining requirements and authoring functional specification documents.
• Experienced in identifying Business requirements, Technical requirements and Troubleshooting application issues.
• Worked on Agile methodology and involved in Effort Estimation and work scoping of sprints.
• Used SharePoint online as Content Management System for maintaining documents, version control and templates available across the organization.
• Helped in data analysis, data mapping, source and target data analysis, transformations and validations.
• Managed telepresence sessions with business to get business concurrence on solutions and demo the application.
• Created project work items including features, user stories, defects and dependencies in work item management suite (Visual Studio) and assigned them to appropriate persons.
• Created and maintained Requirement Traceability Matrix (RTM) and ensured that all requirement criteria are implemented and fulfilled.
• Worked with business teams to create domain data for application and coordinated with the engineering teams to ensure proper setup of domain data.
• Presented application demos to end users and provided initial training to business owners.
• Performed root cause analysis on issues.
• Tracked bug trends, and made recommendations.
• Worked with auditing team to ensure application passes compliance checks .
• Performed build verification testing (BVT) to ensure successful application deployment to UAT and Production.
• Manipulated Stored Procedures, Triggers, Views, and Functions.

Environment: Confidential Windows, Windows Server, SQL 2012, Windows Azure, Azure web services

Confidential

Engineering Program Manager / Analyst

Responsibilities:

• Interacted with business users and conducted sessions to gather requirements and pain areas in existing system.
• Conducted and lead JAD sessions with all stake holders and tailored an optimal solution to customer needs.
• Worked with solution delivery team to define the solution and planning implementation.
• Authored high quality user story documents .
• Worked with management team in sprint planning and scope defining for sprints.
• Created UX mockups and wireframes and presented them to business to provide an understanding of the as is and to be application work flow.
• Created work flow diagrams, as-is and to-be charts to identify any potential issues and provide an optimal solution.
• Handled production support and ensured critical issues are routed to appropriate people and swiftly resolved.
• Created status reports and presented the overall project status to senior leadership team .
• Monitored project work items and ensured that user stories, tasks and bugs are assigned to appropriate people and weather are being actively worked on.
• Conducted daily standups with the Dev and Test teams to review the daily tasks.

Environment: Windows 8.1, Windows Server, SQL 2010, HTML5, Confidential Azure (Cloud)

Confidential

Engineering Program Manager/ Analyst

Responsibilities:

• Interacted with managers from customer and identified functional changes required in existing system.
• Performed usability study with mock users and identified pain points in existing application.
• Presented solutions to business users to identify an acceptable solution and optimized to business needs.
• Created Functional Specification documents.
• Conducted JAD sessions with all project stakeholders and presented solutions in the JAD sessions.
• Working with solution delivery team to define the solution and planning implementation.
• Sprint Planning and scope defining for sprints.
• Managed project work items including user stories, features, change requests and defects in visual studio ensured that work items are assigned to appropriate team members.
• Conducting daily standups with the Dev and Test teams to review the daily tasks.

Environment: Windows 8.1, Windows Server, SQL 2012, HTML5, Confidential Azure (Cloud)

Confidential

Quality Engineer

Responsibilities:

• Setup application in a variety of combinations of Operating Systems, Browsers and application Plugins.
• Identified configurations with high probability of application compatibility issues.
• Performed different workflows in the application which trigger different application plugins and sub programs.
• Checked the application for compatibility issues in the above said scenarios.
• Actively involved in Test Case Execution.
• Logged defects and conducted triage sessions to identify defect priority.
• Identified areas and application configurations with compatibility issues.
• Presented the compatibility findings to customer.

Environment: Windows 7, IE 7,IE 8, IE 9, Apache Server, ITKO LISA, LISA Virtualize, Cartona Viewer, Adobe Flash and other propriety plug-in products.