SUMMARY:

Experienced Wireless Telecom professional with vast technical and management experience and solid service provider background that can assist wireless vendors and service providers in meeting their technical and financial goals.

• Vendor technical assessment
• Project Management
• People Management
• Vendor Relationships
• Budgeting
• Planning
• Customer Relations
• 2G/3G wireless operations experience (design/deployment/optimization)
• Network rollout experience
• 2G/3G Network performance management
• HSPA+/ LTE technical skills
• Network troubleshooting
• Created process for alarm clearing and drive schedule to maximize manpower use, so monthly POE goals in all markets could be met or exceeded and new markets could be approached for projects
• Instrumental in UMTS alarm management project, with record number of site launches in the Confidential & Confidential Alabama market
• Developed improved method for alarm clearing, driving and OTA of sites that shortened the time span for site launch
• Created commissioning and integration process for 120+ Sites that saved the customer approximately $1 million dollars over a 2 - week period
• Multiple rapid deployment projects with successful management and completion in extremely short time windows
• Performed crucial changes, corrections and repairs on 1500+ sites via audits, significantly improving the network quality
• As Nokia’s first nationwide base station customer care representative, created the process for customer’s local field operations to learn, understand and operate Confidential equipment
• As a BTS & Edge Specialist, trained and led a team of contractors in planning and implementation of market / regional / national initiatives to meet overall business needs
• As Senior Technical Manager, directed several projects to position networks to start providing new services

TECHNICAL SKILLS:

• Commissioning 2 nd Generation (Nokia)
• Climbing course by Petzl
• Anritsu BTS Master Training
• Basic Power Generation by Gen-Tech
• Exploring UMTS (WCDMA) by Award Solutions
• 2G NOCCM by Nokia
• ULTMET by Nokia
• 2G Systra-GPRSSYS by Nokia
• TruePosition E911
• Confidential Ultra Site & NodeB Flexi Manager
• Microsoft Office Professional - advanced
• Microsoft Windows 3.11 / 95 / 98 / NT / 2000 / ME / XP / Vista / Windows 7 / Windows 10
• Mac OS X 10.1 - 10.12
• Remedy and CTS, True Position, Eltek, Cat’s Barcode/Asset scanning, Lucent Node Manager
• Fluent in English and German

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA, AK

Project Manager

Responsibilities:

• Negotiating past due War Room change orders from multiple Turf Vendors and process creation to minimize delays going forward
• Single Point of contact for Turf Vendors, Integration Vendor and Tiger Team change order approvals
• Sole contact for Field Operations and RF Team regarding site performance issues possibly related to recent or ongoing construction activities
• Supporting Field Operations by routing CTS Tickets to the appropriate War Room for clearance
• Tiger Team dispatch approvals, re-routing and prioritization
• Support of local Confidential & Confidential PMs
• Data collection and examination for detailed failure/root cause analyzation as well as Turf Vendor performance
• Alarm Monitoring from MS143 (integration completed) to OTA Status including Drive Team Management
• Single Point of Contact between integration/alarm clearance, local Utran support, Tower Crews and Drive Team support
• Site Dispatch to appropriate party for alarm clearing
• Day to day management of alarm clearing calls and weekly national call
• Data collection and analyzation to enhance project activity
• Site request creation for nightly alarm retrieval on target sites
• Site Preparation for drive - managing and overseeing pre-checks, polygons and drive routes including approval by Confidential & Confidential RF
• Drive (SSD/SSV & Cluster) result package preparation
• 1 st point of contact for Confidential & Confidential PM on site-related activities
• Single point of contact for “War Room”-related Change Order approvals (LA)
• “War Room” Manager operated by different Vendors (LA)
• Re-routing of tickets to maximize results and reduce Change Order costs. (LA)
• Creation and implementation of new processes (cost reduction and efficiency improvement)
• Support local RF and Operations on daily basis to address/route responsibility of service impacting issues
• Advanced use of Excel (vlookup, pivot tables, etc) Outlook and other MS Office products was needed for this position

Market Lead Confidential Siemens Network

Confidential

Responsibilities:

• Managing very aggressive Quarterly U1900 Modernization and LTE Rollout (350+ LTE & 140 Mod).
• In charge of overall Material, Build and Integration Schedule.
• Subcontractor management (10 GC’s, total 37 Installation crews and team of 7 Integrators)
• Interface/Daily Progress Meetings with Customer
• Day to Day Management of 10 NSN staff
• Generate Progress reports to National Team
• Creation and implementation of rollout plan
• Advanced use of Excel (vlookup, pivot tables, etc) Outlook and other MS Office products was needed for this position

Confidential

UMTS Alarm Project Manager

Responsibilities:

• In Charge of Quarterly/Monthly Targets for Multi carrier Expansions for Confidential & Confidential WCDMA System and New Site build Alarm status
• Single Point of Contact between Integration/Alarm clearance, local Utran support, Tower Crews and Drive team support
• Alarm Monitoring from MS143 (Integration completed) to OTA Status
• UTRAN Support communication to identify Problems and address for dispatch
• Site Dispatch to appropriate Party for Alarm clearing
• Development and Distribution of Tracking/Reporting Tool for Site-Integration, Alarm, Drive, Submit and OTA status
• In charge of Site request for Nightly Alarm retrieval on targeted Sites
• RF Drive team support for Readiness of Single Sites and Clusters, Initiation and planning of drive schedule
• RFDS verification and scoping
• RNDCIQ build support
• Acceptance and approval of Close out Packages including Tracking OOM status
• Actively involved in interacting with multiple entities within the Project like RF, Site development, Site Acquisition, Field crews, Turf and Equipment vendor
• Using Siterra for scoping, i.e. Pictures, Site info and Status
• Six Sigma Team Support - Data collection for Project enhancements
• Vendor for this Project - Ericsson
• Advanced use of Excel (vlookup, pivot tables, etc) Outlook and other MS Office products was needed for this position

Confidential

Construction Manager

Responsibilities:

• Responsible for Site Design immediately after approved by Site Acquisition with full responsibility from Equipment Order, Contractor guidance on entire Construction Scenario from ground breaking, Concrete and Tower install, entire electric Work, Base station installation including Antennas and Lines and Acceptance to the Customer.

Confidential, UT

Senior Technical Manager

Responsibilities:

• Rapid deployment for Confidential GSM, TruePosition E911 Cell Site relocation, included re-commissioning and re-integration/testing of Confidential GSM and TruePosition E911 equipment

Confidential, TX

Confidential NodeB 3G /HSPA+ specialist

Responsibilities:

• Support, supervise and mentor local Installation crews on Confidential NodeB installations in the 2nd Phase of Confidential 3G Project
• Support and mentor local Field operations on Confidential NodeB Commissioning and Integration including training on the build of the NodeB Commissioning File
• Responsible for oversight of 120+ Site Commissioning/Integrations in a 2 Week period that also included the Site Acceptance and Asset tracking within the Confidential NLP2 Phase.
• Mentor and support for Field operations on NodeB Troubleshooting during and until the Launch of the 3G Network
• Coordinate the 3G Network Alarm clearance on a daily basis until Launch of the Network in July09
• NodeB installation ( Confidential, H-Frame & Stacked configuration) for Confidential in South Texas
• NodeB swap (70+) on active Sites from H-frame to Stack or Confidential configuration within Maintenance Window
• HSPA+ upgrade Project for Confidential in South Texas
• Consulting Confidential management on 360+ NodeB Equipment Swap, including Logistics and Material needs for Subcontractor
• Citytalk/Intratalk Confidential swap (25+) to Ultra Sites on active sites within the Maintenance Window
• Disaster Recovery Service Confidential South Texas

Confidential, AZ

Field Operation

Responsibilities:

• Maintaining and expanding multiple technology Network - Confidential GSM, Lucent 3G, TDMA and Microwave systems from various Vendors (Ericsson MiniLink, Nera and Constellation)
• Site Acceptance and Quality control from Base stations and Microwave transmission systems
• External Alarm Build out on GSM and 3G
• Assist Field Operations in AZ/NM Market on Confidential GSM Troubleshooting due to extended Confidential Background
• Asset scanning and maintaining Assets in Cats- Informal and Formal Audits- Cats Subject Matter Expert

Confidential, SC

Cingular Wireless

Responsibilities:

• Support of local Field Personnel on all Confidential related Base Station HW and SW tasks including remote BSC level tasks
• Assess local Personnel competence and capability on UltraSite O&M tasks issues
• Support / mentor Field Personnel on routine / scheduled UltraSite O&M tasks
• Main Interface between Confidential and Cingular Management

Confidential, CA/ Seattle, WA

Senior Technical Manager

Responsibilities:

• GSM Consulting to Vendors, Operators, and Partner Groups.
• Provide multiple vendor, and technology knowledge.
• Provision of 2nd tier troubleshooting and fault diagnosis coupled with CARE services, and 2nd tier support to F.O. when they cannot fix sites.
• Under Infinitec’s name we completed projects for Cingular, Confidential & Confidential (former), and also with Nokia, focusing on BTS work and providing a wide range of services
• Rapid deployment sites
• Integrated and balanced all the MCPA’s in the LA market. All MCPA’s were integrated alarm free and inside the maintenance window.
• Audit Confidential site upgrades or initial integrations and if necessary correct any deficiencies, thus improving overall network quality. We performed this service for Confidential & Confidential in LA on over 1500 sites and were a crucial part of getting their BCS’s into the green. This project was done without a single ESV charge (a testament to planning).
• Until Mid February we were doing all the Tiger Team work for Confidential in the Carolina’s swap project.

Confidential, CA

EDGE specialist

Responsibilities:

• Support of subcontractors and Confidential & Confidential field operations for Confidential EDGE rollout
• E911 testing

Confidential, CT

Cingular Wireless

Responsibilities:

• Support / mentor for customer field personnel on market level to efficiently handle Confidential configurations and maintenance
• Assess Customer personnel competence and capability on Confidential configurations and maintenance issues
• Support / mentor customer field personnel on routine / scheduled UltraSite O&M tasks
• Assess customer personnel competence and capability on UltraSite O&M tasks issues
• Support / mentor customer field personnel on market level on how to carry out site visits. Additional focus on bar code scanning when swapping of functional units is required
• Assess customer personnel competence and capability to perform site visits