SUMMARY:

Detail - oriented, highly skilled and qualified information technology professional with approximately nineteen years of combined information technology and systems, and operations related experiences. An information technology expert focusing on managing successful and productive project teams from conception to completion along with managing business, systems, and data requirements processes, procedures and guidelines. Collaborated with client leadership and stakeholders to establish strategic plans, goals, and objectives for projects; consulting with lines of businesses to define, clarify, and verify business cases, project scope, and requirements. Adept at interacting with end users and lines of business to identify, collect and document project, application and system needs, requirements, gap analysis and data analysis. I am currently looking for an opportunity that maximizes my experience and skill sets.

EXPERTISE AREA:

• Project Management
• Information & Data Management
• Use Administration
• Release & Change Management
• Data Discovery & Analysis/ Data Requirements
• Authentication & Authorization
• Deployments & Implementation Management
• Data Conversion
• Password Management
• Business & System Requirements
• Data Integration
• Quality Assurance/Control
• Business Processes
• Data Migrations & Implementation
• System & Application Deployment
• Cloud-based Solutions
• BI Reporting
• Information Assessment
• Project Documentation
• Big Data Analytics
• Data Frameworks

TECHNICAL SKILLS:

MS Office Suite 2003/2007/2010: MS Access, MS Excel, MS Outlook Exchange, MS Project, MS PowerPoint, MS SharePoint, MS Visio, MS Word

IBM: Lotus Notes, Tivoli Access Management (TAM), Tivoli Identity Management (TIM) (Certified), UML, Smart Draw, Rational Rose Solutions, Rational Team Consort, Rational Requirements Composer, IBM SPSS Modeler/Statistic/Data Collection

HP: HP Service Manager, HP Quality Center, HP Application Lifecycle Management

Compliance/Identity & Access Management: SailPoint Compliance, BiTKOO Keystone, Novell Identity Manager, Active Directory Management

Market Data Applications:: Thompson One, FactSet, Bloomberg

Data Discovery/Analysis & Database Tools: Oracle SQL Developer, DB Visualizer, Toad Data Point 2.0, ATQ, Notepad++, Oracle 11g, IBM DB2, MY SQL. MS SQL, TAMR, QlikView, Alteryx, IBM SPSS

Other Technologies: Cloud-Based Solutions - Azure, AWS

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Project Manager

Responsibilities:

• Collaborated with team technical specialist leads to create pre-project documentation
• Strategic document/Vision document/Kickoff decks/On-boarding documents
• Circulated and gain approvals, acceptance and buy-in from executives/senior level management
• Collaborated with teams (business and technical) to determine current state, future state
• Documented current state and proposed future state
• Documented strategy approach
• Outlined recommendations based on assessment and interviews
• Arranged and formulated the course of action based on recommendations, for presentation to upper management
• Collaborated with executive, senior management, and stakeholder teams to establish strategic plans, goals, and objectives for projects
• Document and validate strategic directions
• Prioritize projects
• Define, clarify and verify business cases, scope, and requirements
• Create project specific SOWs
• Created and maintained project management suite of documents per project (status log, communication plan, resource plans, schedules, and risk/issues logs)
• Managed and controlled project budget, plans and schedules for reconciliation and reporting purposes
• Distributed project tasks, and manage project expectations and identified project stakeholders
• Collaborated with the project team and stakeholders to identify risks and issues, and performed risk analysis
• Managed and oversee day to day tasks and activities of the team members
• Organized and facilitated requirements gathering sessions, design session and approvals and acceptance sessions from lower level management and senior/executive management
• Communicated project expectations, requirements (business and technical) to the design and development teams
• Led review sessions to determine the correctness of the code for deployment and traceability back to the requirements
• Planned and managed deployment and implementation of projects through various development and testing environments/servers (integrated development, functional, performance, and pre-production)
• Collaborated with technical teams to validate and verify that all changes were implemented as expected within the database
• Collaborated with the technical teams to finalized codes, deployed codes, and verify and certified the testing environments
• Worked with the development and testing teams to get the data in place for development and testing of stories
• Managed the defects assigned to the team (assignment, solutioning, reviewing, change process and deployment into the environment)
• Managed project midsize to large projects

Business Systems Analyst

Confidential

Responsibilities:

• Verified and validated existing documentation and business processes
• Created new/updated existing business processes
• Identified and confirmed system requirements by working with the Operational Business Analyst, Lines of Businesses and Design Team
• Reviewed and documented existing systems, databases, applications, reports and infrastructure
• Proposed recommendations to clients that result in the improvement of productive and efficiency
• Collaborated with the client’s managers and executives to determine key measurements that drive the business; both current and future
• Collaborated with upper management to determine what key performance indicators would best measure the various business units and the organization’s performance
• Reviewed the existing databases, and applications to identify the data and its relationships
• Collaborated with business units to identify, prioritize and categorize the new data elements and its relationship to existing data
• Reviewed data to determine its “correctiveness”, and quality
• Documented business requirements, system requirements and data requirements
• Collaborated with team members to created manual validation processes to ensure correctness of deployment (as expected)
• Collaborated with team members to created exception reports to support data validations and reviews (directly from DB)
• Collaborated with the services and data architecture teams to determine the changes and updates to data models, and apply the changes
• Used various mathematical functionalities to analyze data and create new data
• Worked with tools to track requirements, changes, defects, bugs, and releases (HP Quality Center, HP Service Manager, HP Application Lifecycle Management)
• Installed and configured databases (11g) and data analytical tools (Toad, DB-Visualizer, SQL Developer, MS Access)
• Documented data flows, business flows, process flows, decision trees, use case context, and sequence diagrams
• Managed data changes process via data conversions processes and data migration to the databases for all testing and production environments
• Reviewed and make suggested corrections to the ETL processes
• Managed data changes via data conversions processes and data migration to the databases for all testing and production environments
• Created data migration plans, data conversions plans, and data solutioning documentation
• Extracted data from the databases for cleanup, analysis, definition purposes
• Planned and executed internal testing within the testing environment in collaboration with Quality Assurance Team
• Collected and documented data and business rules for new and existing implementation
• Elicited, documented, prioritized and categorized requirements (system and data)
• Included documenting, reviewing, tracking and implementing
• Collaborated with the build and infrastructure teams to review installation scripts for deployments
• Worked with the release management team to obtain all approvals for deployments and changes within testing and production environments
• Collaborated with the technical teams to finalized codes, deployed codes, and verify and certified the testing environments
• Worked with the development and testing teams to get the data in place for development and testing of stories
• Worked with tools to track requirements, changes, defects and releases (HP Quality Center, HP Service Manager, HP Application Lifecycle Management)
• Installed and configured databases (11g) and data analytical tools (Toad, DB-Visualizer, SQL Developer, MS Access)

Confidential, New York, NY

Project Manager

Responsibilities:

• Collaborated with PMO to develop and implement project management methodology
• Created and maintained project management suite of documents per project (statuses, schedules, plans, and risk/issues logs)
• Managed and controlled project budget, plans and schedules for reconciliation and reporting purposes
• Distributed project tasks, and managed project expectations and identified project stakeholders
• Collaborated with the project team and stakeholders to identify risks and issues, and performed risk analysis
• Managed and oversee day to day tasks and activities of the team
• Managed infrastructure and information security (IDM, IAM) related project expectations
• Communicated project expectations, requirements to the technical teams
• Tracked resources, tasks, and milestones to keep the project within time frame and budget
• Reassigned and reorganization resources, and tasks to meet deadlines and milestones
• Led and facilitated code review sessions
• Defined and initiated small to midsize projects by reviewing and confirming requirements based on the scope, charter and or business case
• Managed and allocated project resources, elicited client needs, determine project priorities, coordinated meetings, updated project logs, and created and developed operational reports
• Managed the implementation and deployment of market data applications; Factset, Thompson One, Bloomberg
• Created strategic documents, vision documents and business cases

Business Systems Analysis

Responsibilities:

• Responded to and created RFPs and SOWs
• Identified and documented requirements (business, functional, non-functional, system)
• Created requirements specification documentation
• Analyzed current systems, procedures and workflows
• Managed requirements gathering sessions, and conducted business cases, use-cases, and system requirements reviews
• Reviewed/designed business processes, documented new processes, and developed use cases/models.
• Created the integration processes, system specifications, requirement matrices, and system design documents (as well as operational/end-user guides)
• Created context use case diagrams, system diagrams, process flow diagrams, and workflow charts/diagrams.
• Documented test strategies and plans, test case results, matrices (pass/fail/solution)
• Developed and executed test plans/cases, evaluated system testing, created test cases, and developed various matrices (system/data mapping)
• Gained acceptance testing approvals
• Designed and implemented some SharePoint sites as the content management documentation storage
• Managed SharePoint sites, documentation, in-house time/expense systems, and client procurement systems
• Prepared approval documents for management sign off on projects, releases, solutions and design
• Worked with the release management team to gain all approvals for deployments and changes within testing and production environments
• Preformed server backup and maintained a log to support changes and anomalies
• Managed small to mid-size projects and teams

Confidential

Project Coordinator/Business Analyst, Brooklyn, NY

Responsibilities:

• Reviewed business objectives and goals to determine and prioritize IT projects
• Elicited and documented client needs, current state, and future state
• Managed requirements gathering sessions
• Performed gap analysis
• Identified, documented and analyzed procedures, workflows, and existing requirements
• Conducted business, use-case, and system requirements reviews.
• Reviewed and documented, designed business processes, and new processes
• Documented test plans and strategies, test case results, matrices, integration processes
• Arranged, coordinated and facilitated various meetings (stakeholder meeting, gathering sessions, review sessions, project update sessions)
• Created context use case diagrams, system diagrams, process flow diagrams, and work-flow charts/diagrams
• Developed use cases and models.
• Estimated project cost based on resources needed and duration, licensing and software
• Provisioned and de-provisioned user and accounts
• Prepared documentation for end user training
• Coordinated and scheduled training and trained end users