SUMMARY:

• Self - motivated and flexible IT expert, armed with 12+ years of highly successful experience in IT & Service Industry across various sectors like Banking, Finance, Mortgage, Healthcare, Insurance and Digital Entertainment media.
• Core competency is in scrum and software quality assurance, client relationship management, and program management.
• Accomplished and energetic CSM Agile Scrum Master with a solid history of achievements in Software, Systems Engineering and Application Testing.
• Well versed with preparing project charter, monitor and track progress, develop status reports, and resolve issues, coordinate tasks and activities directed towards completing the project goals on time and budget.
• Facilitated product back log grooming, sprint planning, and envisioning, retrospective, show and tell and assist the product owner with Burn-up, Burn-down charts and velocity
• Result oriented Scrum Master with verifiable year-after-year success in blending extensive program management background with comprehensive testing expertise to deliver effective business solutions that meet and exceed organization standard of excellence
• Worked as a Process Consultant and improved several process areas supporting successful delivery of projects such as integration management, release, incident, security and risk management.
• Proven track record of delivering IT projects within budget, scope, schedule and Zero escalation.
• Knowledge of Open source automation tools such as Selenium, Appium (mobile device testing for IOS and Android)
• Prepared project statuses and reports for Steering and Stakeholder level decision-making and decision support.
• Proven track record in responding to technical challenges, resolving complex problems, and delivering superior results as part of a collaborative effort and in high-stress environments
• Performed API Web services testing and verified the XML data from the responses using Soap UI
• Strong leadership successfully managed Developers, QA, and BA, SIT and UAT teams and projects across all levels of management, business organizations and with external vendors.
• Demonstrates enthusiasm and commitment in ensuring project success and accomplishing corporate goals
• Fluency in both spoken and written US English, including the ability to work with highly technical and specialized content

TECHNICAL SKILLS:

• Java, Quality Center, SharePoint
• Rally, Jira, MS Office
• Mobile testing, SoapUI, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Agile Project Manager / Scrum Master

Responsibilities:

• Agile Project Manager for distributed Scrum Team (Development, BA, UX Team, Functional Testing and Release Test Team) using the Scrum Framework.
• Closely work with product owner to ensure refinement of product backlog is done in detail as per priority of release plan.
• Facilitate and Participate in Sprint planning, design and estimation.
• Escalating promptly any issues that may impact operations.
• Monitor the Sprint Burn down measure the completed story points, Participates in daily stand up and Retrospectives
• Measuring Velocity: Expressed in number of Story Points completed per sprint
• Track and produce key metrics (e.g., burndown, burnup, cumulative flow, velocity, etc.)
• Ensured effective implementation of agile process and trained staff to maximize benefits.
• Utilized Confluence to maintain Project related documents (Visual, Engineering process, Team upcoming events)
• Coordinated effort of 20 diversified teams including on site and Offshore, multiple Vendor teams, various departments and ensured delivery of projects on time.
• Created user stories and acceptance criteria from the use cases using Rally
• Provide leadership and direction on complex multi-phase projects that improve the quality and effectiveness of the operations, and align with the organizations goals and objectives.
• Handled multiple projects, received multiple appreciations from the client and also cleared compliance audit successfully.
• Tracks and manages project milestones and deliverables to accomplish zero level escalation and 100% accomplishment of delivery on time.

Confidential, Phoenix, AZ

Project Manager (Agile / SDLC)

Responsibilities:

• Acted as E2E project manager for all the above listed projects using SDLC/Agile methodology.
• Lead about 30 teams from diversified disciplines. Allocates and oversees resources in support of planned activities.
• Oversees development of branch project definition, charter, scope, requirements, and business stakeholders; communicates key constraints or scope changes to affected areas
• Ensures completeness of business and functional requirements through the development and analysis of business process maps, use cases, reporting requirements, impact analyses, processes, and procedures; assists in the identification and communication of discrepancies and errors in functionality
• Strong leadership successfully managed Developers, QA, and BA, SIT and UAT teams and projects across all levels of management, business organizations and with external vendors.
• Facilitate regular meetings with the system architects, developers, database developers, and Test Analysts during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand
• Utilized Rally for maintaining user stories, Team tasks, Project status reports. Acted as project admin to add users and control user access to the project workspaces.
• Participate in defect management and review the testing status and execution of test cases
• Oversee the planning, execution of system, integration, E2E, & UAT/Release end-to-end testing, at the program level.
• Utilize project coordination expertise and tools such as JIRA and MS-Project to support teams throughout SDLC.
• Create Traceability matrix between Requirements and test cases and Review Test plan, test cases created by test teams and maintain the quality of the testing in HP Quality center and share the reports with the team
• Facilitate change management and defect resolutions across teams, for defects impacting multiple teams.
• Communicates expectations and timelines with all parties, both external and internal teams while ensuring that projects adhere to timelines.
• Prepares and reviews cost estimates, budgets and oversees specifications for automation and adopt new techniques.
• Ensure all the project records, reports are documented in detail, reviewed with business/stake holders on timely basis and have them maintained in SharePoint repository.

Confidential, Phoenix, AZ

E2E Lead Test Manager / Scrum Master

Responsibilities:

• Acting as a strong leader in implementing and shaping the company’s QA processes and strategies for continuous integration and delivery of the products
• Document detailed test plan acting as liaison between developers and Test center of excellence.
• Prepare E2E Test documents which includes Test strategy, Test approach and perform Requirement risk assessment
• Perform daily Sprints, Retrospectives, and Test status calls and handle defect management using Quality center to track the progress of test execution.
• Facilitate and Participate in Sprint planning, design and estimation
• Share the detailed Status on daily basis to Business, vendors and all participating teams of project.
• Identify and obtain agreement on the priority of bugs that will be counted as failures by end customers.
• Developed and maintained strong working relationships with other IT service groups and customers to expedite delivery of IT solutions.
• Responsible for researching, developing and implementing testing methods and procedures. Ensures that products meet the highest quality standards. Monitors and reports on defects
• Ensure that testing results are accurately documented, and team leads are fully informed of testing status and application deviations from documented user requirements
• Lead automation team in identifying the test scenarios and verifying the test scripts developed in Selenium
• Conduct weekly QA meetings to coordinate all testing between different teams
• Experience working with database modules, analyzing record sets for data quality, data validation using SQL and/ PL/SQL
• Involved in tracking, reviewing, analyzing and comparing defects using the Quality Center.
• Stay close to API team’s activities and be involved in the team’s sprints/iterations/continuous deployment activities.
• Performed testing for 508 Compliance on multiple browsers.
• Work with business to secure sign-off on functional specifications
• Ensured all QA deliverables (e.g. QA estimates, Test Artifacts, test script/cases, results summary) are created, delivered and signed off, according to project timelines.
• Lead integration & E2E testing across all applications as appropriate, ensure test environment availability, coverage of test cases, and defect management, to confirm all required testing is performed and the product is ready for next phase
• Involved in Implementation activities and document go live process.

Confidential, Cincinnati, OH

Sr. Team Lead

Responsibilities:

• Worked with Business and technology groups to identify the test scope of impacted applications Proficient in using Clarity to manage projects
• Expertise in documenting the test strategy by clearly defining the test approach & aligning with Application Teams, Business & Third party stakeholders
• Defined mandatory Test Stages (like Connectivity, Integration, UAT, and Performance) and its Entry & Exit criteria and state teams R&R’s
• Performed System, Functional, Regression testing on multiple Environments for their web based, back end server application
• Facilitated meetings with Business and Tech teams to plan and finalize requirement risk analysis.
• Align on the risk based testing approach
• Proficient in a wide array of software productivity tools and cross-platform systems
• Created & Managed Test Plan using MS Project plan and Process flow using MS Visio
• Created and reviewed Test conditions & test cases & maintain RTM in HP ALM
• Dynamic team player who is consistently motivated toward success and completion of projects with an ability to work independently

Confidential, Minnesota, MN

Technical Lead / Agile Lead

Responsibilities:

• Facilitated meetings with Business and Tech teams to plan and finalize requirement risk analysis.
• Align on the risk based testing approach
• Served as a point of contact to resolve application transition issues.
• Enabled planning and analysis to work Transition issues.
• Reformatted the MS Project Schedule to help meet customer requirements
• Coordinate with other Scrum Masters and their teams on deliverables
• Coordinated Technical Exchange Meetings (TEMs) as required for follow-up gathering of customer requirements and coordination of project deployment
• Created & Managed Test Plan using MS Project plan and Process flow using MS Visio
• Documented and initiated discrepancy reports (JIRAs) as a means to correct and improve the expected functionality and performance of the applications

Confidential

Sr. Technical Java Developer

Responsibilities:

• Provided support on the design and development of a legacy multimedia document management system (STARS) migration to the web based, J2EE and WebLogic architecture.
• Developed new and modified existing Java Server Pages using WebLogic to provide customized functionality, including JDBC for direct access to an Oracle database.
• Wrote requirement documentation and maintained project schedules for team.
• Accountable for interviewing users to learn their business processes, writing use cases, creating object models and creating HTML prototypes.

Confidential

Technical Java Developer

Responsibilities:

• Design and development applied J2EE standards to an “N” tiered architecture. Java, EJB, XML, HTML, UML and SQL were encountered. Implementation of the software development life-cycle was utilized.
• Migrated current client/server applications to web based environment.
• Performed system design and object oriented programming.
• Provided support for the network engineers when new upgrades were needed.