SUMMARY:

• I am a Big Data Analytics /Business Intelligence - Program Manager at Confidential . In my current role, I am responsible and accountable for leading four Enterprise-wide Big Data Initiatives to support large-scale multiple business programs (Portfolio management). This includes implementation of a) Self-Service Business Intelligence & Analytics Tools (AtScale/Tableau) b) Data Discovery/Data Exploration / Data Search tools (Splunk/Hunk) c) Develop prototypes of new emerging big data technologies and operationalize them d) Establish Big data collaboration forum within Confidential .
• Overall, I am an accomplished Technology leader with vast experience in technologies (mainframe to emerging big data technologies), large scale program implementations in Healthcare, Insurance and Annuity domain using traditional /agile methodology and strong experience in leading large distributed team.
• 15 + years of overall IT experience in Healthcare, Insurance and Finance domain.
• 10 + years of IT experience in successfully leading Enterprise Data Warehouse, Business Intelligence / Data Analytics programs.
• 10 + years of project management experience (Scope/Schedule/Cost/Quality/Risk/Communication management). Defining and implementing project management processes. Experienced with both waterfall and agile methodology.
• 6 + years of experience in leading and managing big data analytics business transformation programs. Successfully Implemented Palantir - Big data analytics solution, Hunk-Splunk rollout, AtScale-Tableau rollout and data ingestions into Enterprise Date Lake.
• 10 + years of experience in mainframe technologies (COBOL, DB2, JCL& VSAM).
• Successfully implemented Cognos based reporting applications for Confidential and successfully implemented Microsoft Power BI solutions for Confidential .
• 5 + years of experience developing Strategy/Roadmap in Business Intelligence & Big data analytics space. Designed, Developed and implemented various projects in areas such as Enterprise Data Warehouse, Data Integration, Business Intelligence Reporting, Data analytics and Data Governance
• 5 + years of experience in managing agile based projects. Experience in managing various program/projects with budget in range of 5-20 million.
• 8 + years of experience in working/managing relationship with Client, Business partners, vendors & offshore team.
• 2 years of hands-on experience in big data technologies such as Hadoop, Hive, Pig, HDFS, and Sqoop.
• Certified project management professional since 2010. Completed Executive Certificate in Management program

TECHNICAL SKILLS:

Business Domain: Healthcare| Insurance, Finance

Area of Expertise: Business Intelligence, Data analytics| Enterprise Data Warehousing | Big data Implementation|

Project & Program management skills: Scope|Schedule|Cost|Quality|Risk|Resource|Portfolio & Program Management,Governance |Stakeholder management | Lead & Mentor team | Set Goals/Objectives & Build Strategy | RFS Response | Pre-Sales support| Project budget 5-20 Million USD |Tools MS Project,Sharepoint,Visio & Excel

Data Analytics: Palantir- Big data analytics, Splunk /Hunk, AtScale-Tableau, Platfora, Elastic search - Kibana

Dashboard/Scorecards/Reports: Microsoft BI Analytics - PowerPivot, Power Query, Power map, Power view, SSRS and SSAS. Tableau.

Data Integration Tools: SSIS (ETL) and Talend for big data integration/data ingestion.

Big data: Hadoop, HDFS, Hive, Sqoop, Pig, Hbase, Spark

Reporting: SSRS & Cognos

Databases: SQL Server 2014, DB2, MySQL, Sybase

Mainframe: Cobol, DB2, JCL, VSAM, Endevor

Presentation Tools / Ticketing tools: Visio, PowerPoint, Excel, Infographics, ClearQuest,JIRA & iServe

Healthcare Tools: QNXT /Trizetto product

Healthcare Domain: Medicare, Medicaid, Employer & Individuals etc.

PROFESSIONAL EXPERIENCE:

Program Manager & Technology Leader

Confidential, Cypress, CA

Responsibilities:

• Leading and managing big data analytics - Data ingestion & consumption team. Team structure ( Project Management teams, Technical team and Vendor coordination team). Total team size 11 (3 PMs, 2 BA and 9 Technical team member).
• Successfully managed big data analytics tools rollout: AtScale-Tableau & Splunk-Hunk rollout on top of MapR Data lake environment. Use cases: Data Discovery, Data exploration, Data analytics, Self-Service Adhoc and Operational reporting, Fraud/Waste/Abuse identification for departments such as Payment Integrity, Customer engagement etc.
• Managing new tools POCs in big data space. Currently, focusing on POCs for new big data tools such as Elastic search - Kibana, Datameer, Apache Drill, Trifacta and Paxata.
• Developed 2017 strategic roadmap for Big data analytics. Roadmap for multiple programs rollout.
• Guide and mentor big data analytics team.
• Build partnership and improve collaboration among various big data analytics department within UHG (United Healthcare Corporate & Optum).
• Evaluate new vendor big data tools. Partner and manage vendor relationship.
• Set direction for team. Setup Program governance.
• Communication / Status reporting to leadership team and Client teams. Build relationship with other departments within UHG.
• Run big data collaboration forums (Technology, Process & Business Focus group).

Senior Project Manager

Confidential, Long Beach, CA

Responsibilities:

• Successfully implemented enterprise level business transformation project - Palantir Data analytics (big data solution) to 11 state health plans. Use cases: Provider Network analytics, Member care analytics and Quality care gap solution to improve Member /Provider outreach and improve HEDIS scores. ROI: $15 + million so far.
• Built Healthcare Value Analytics-Dashboard/Scorecard - Highly interactive, intuitive dashboard with rich data visualization using Microsoft BI technology stack. ROI - $5 Million so far.
• Developed Organizational Management Repository to measure, track and improve IT processes for the organization ( SharePoint based BI Solution)
• Managed a team of 15 + resources spread across multiple departments. Motivated, recruited and trained team members.
• Developed Business Intelligence strategy for enterprise. Designed enterprise architecture diagrams for BI solutions.
• Served as functional subject matter expert on data and analytics to support data and business intelligence applications.
• Developed data governance strategy and participated in Data Governance pilot project.
• Interacted with other departments and across all health plans such as sales, operations and client services, to ensure a high level of client satisfaction through successful execution of projects and use of applications and data.
• Ensured compliance of in-house-developed applications and their interfaces with all applicable security and privacy standards and policies.
• Participated in the organization’s data governance initiative. Assisted in developing, promoting, and enforcing data standards and quality in the business intelligence program.
• Partnered with business leaders to gain an understanding of the goals, drivers and processes which are important to the business.

Manager

Confidential, Parsippany, NJ

Responsibilities:

• Successfully led and managed business operation support for 20 + insurance IT applications.
• Successfully implemented Self-service BI reporting application for P&C domain using IBM Cognos.
• Developed Strategy, Standards and process for managing 20 + IT applications.
• Performed software system analysis, software design, software development and software testing.
• Performed project management activities such as project planning, schedule development, cost management, resource management, risk management, scope management, Quality management and communication management.
• Gathered and documented business requirements for software development and system improvement.
• Prepared software design document including data flow diagram, workflows, software architecture diagram and pseudo code specification.
• Installed and maintained software applications in production environment. Coordinated software system installation and monitor equipment functioning to ensure specifications are met.
• Troubleshot production problems in Software application. Handled severity 1 and severity 2 critical and high priority production issues for IT applications.
• Prepared software testing strategy document, software test plan and production deployment plans.
• Supervised the work of programmers, technologists and technicians and other engineering and scientific personnel. Assigned, assisted and coordinated tasks with overseas team.
• Monitored and tracked project milestones and deliverables. Review project plans to plan and coordinate project activity. Prepare project status reports by collecting, analyzing, and summarizing information and trends
• Consulted with customer about software design and maintenance. Provide users with technical support for computer problems.
• Assigned duties, responsibilities, and spans of authority to project personnel. Direct or coordinate activities of project personnel.
• Met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Assigned work to offshore team. Coordinated tasks handled from offshore. Provide technical guidance to them.

Technical Lead

Confidential, Hartford, CT

Responsibilities:

• Successfully implemented IT Infrastructure improvement project( IMS to DB2 migration)
• Design, Developed and Implemented 401k product processor project to launch new 401K products.