Technical Program Manager Resume

SUMMARY:

Technical Program Manager with 7+ years of experience.
Successfully executing and managing strategy and vision for large engineering projects spanning development, Operations (DevOps), engineering and Infrastructure including IT/Hardware
Experience in successfully implementing and managing SaaS development programs; keen understanding of the SaaS business model and its product development and release lifecycle
Software architecture for IT applications, Development Tools, DevOps Pipelines, and Products of various size and scale
Sustaining engineering of multiple product lines, including guiding customers through product rollouts
Expertise in working in a fast paced, multi - vendor plus global (APAC-Asia Pacific, EMEA-Europe) environment,
Program/Project Management experience in the complete SDLC (Traditional/Agile) from project initiation to closure through Agile (scrum) best practices including bug team triages and daily scrums
Own strategic communication of release information, monthly reporting of release metrics to stakeholders (product groups, executives and customers)

TECHNICAL SKILLS:

Programming Languages: C#.NET, HTML/CSS

Databases and Tools: SQL Project

Management Tools: MS Access, Confidential Project, Confidential Office, MS TFS and SharePoint SDLC

Methodologies: PMBOK, Waterfall, Agile (SCRUM) Atlassian

Tools: Confluence, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Technical Program Manager

Responsibilities:

Manage and drive the next generation suite of Content (product) and Globalization Tools and Infrastructure for all Confidential products (DevOps)
Direct and lead the company separation activities for over 40 Devops applications for the standup of Confidential as a separate company (CTO organization)
Own and drive multiple global teams to operationalize the 30 plus tools set within the engineering and escalation tools framework
Large scale Agile/Lean transformations-Implement and train teams into Agile methodology and scrum best practices
Engage effectively with stakeholders including Leadership on product strategy and team direction, sizing and budgeting

Confidential

Technical Program Manager

Responsibilities:

Manage and lead program and project management services for all global Finance and Sports functions
Drive execution of large cross-functional programs and manage scope and quality plans
Maintain project work plans, track and report on progress to engineering and product teams
Drive complex development work using appropriate Agile frameworks and practices (Scrum)

Confidential

Program Manager

Responsibilities:

Manage cross-functional site infrastructure projects covering a range of areas (data center, network, hardware systems, infrastructure software engineering, and capacity mgmt.)
Manage Agile approaches such as Scrum, lean software development, continuous delivery, and continuous deployment through SAFE framework.
Interface with Engineering, business owners and stakeholders to gather current pain points and translate infrastructure needs into workable requirements and plans
Design and drive solutions/tools to efficiently maintain hardware infrastructure while understanding the broad spectrum of dependencies and regulatory compliance

Confidential

Program Manager

Responsibilities:

Establish Agile application environment and methodologies in driving projects to improve performance and latency
Manage the end to end development and release of product updates from initial planning to post-deployment
Investigate and triage complex, component spanning issues with development and test by understanding the underlying architecture and technology of deeply integrated SharePoint products
Establish and maintain a streamlined and highly functional system to constantly improve operational metrics. Search and Content Management metrics (95-100% ) have met or exceeded the Office average in most release cycles
Apply high ended business and technical knowledge along with good judgment when resolving business critical issues with competing priorities
Drive post mortem discussions with global customer and partner teams as part of a continuous release improvement effort

Confidential

Program Manager

Responsibilities:

Redesign the download content structure for Confidential and TechNet subscriptions portal
Define and implement data application solutions to improve subscriber downloads experience e.g. RSS Feeds
Review and apply SQL business rules to the data set of the new web publishing system
Operations and sustained engineering of the Business Intelligence (BI) Reporting system