SUMMARY:

• Over 10 years of diverse experience in IT Industry as Business analyst with a focus on Banking, AML & Sanctions, KYC, Monitoring & Screening, Anti - Financial Crime (AFC).
• Conversant with all phases of Software Development Life Cycle (SDLC), involving initiation, system analysis, design, development, testing and implementation. Using Waterfall, Rational Unified Process (RUP), Agile methodology.
• Knowledge of AML guildlines & OFAC requirments. Experience in working in AML division in various banks.
• Client onboarding experience using APPWAY. Understood KYC processes of the bank and created GAP analysis with CRM (salesforce) tool.
• Regulatory projects experience like in Embargo compliance & FINRA 2111.

TECHNICAL SKILLS:

Business Skills: Business Process Analysis and Design, Gap Analysis, Impact Analysis, JAD/JRP sessions, Requirement Gathering, Use Case Modelling

Project Management Skills: Project Management activities, Budgeting projects, Project Scoping, Project Scheduling, Quality Management, Project Risk Management, Stakeholder Engagement, Develop & Manage teams.

Methodologies: RUP, Waterfall, Agile

CRM Tool: Salesforce

Client onboarding Tool: Appway

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Busines Analyst

Responsibilities:

• Project Management, Project Scoping, Involved in Requirment gathering, Stakeholder Management, Test Planning, User Training
• Worked in implementing AFC (Anti Financial Crime) regulatory projects. Projects which had on multiple compliance initiatives. More focus was to introduce functionalities inside CRM tool to make it more compliant.
• The project involved deploying an order management application for more than 700 employees working at different locations, using SFDC. This application is enhanced by the SFDC AppExchange system with advanced reporting and analytics facilitating Reports.
• This custom Force.com application lets the organization integrate, track and compare the data originally entered in client system.
• Worked on both SFDC standard and custom objects, fields, relationships, Triggers, Workflows and Analytics, to create reports for its daily, weekly, quarterly and yearly sales reports and creating dashboards for tracking each individual milestone. Customer management and regulatory tool application customized for US Private Client Services and Private Bank.
• The application accepts daily Pershing feeds and tightly integrates with PBNAO & PCSNAO and ALAT applications. In addition, it supports Marketing Review Group (MRG), Client Complaints and Foreign Account complex workflow applications. The underlying engine is a third party product called Salesforce.com.
• Role has been to execute projects going through whole SDLC life cycle. The reposibility & accountability was to execute 10 projects QoQ and also ensure that application is up & running for the users at all the time. Managing business expectations and try to prioritize the projects on one another.

Confidential

Project Manager/Business Analyst

Responsibilities:

• Project Management,Involved in Requirment gathering,Stakeholder Management,Test Planning, User Training,Test Cases, Creation of Mock-up screens & User Stories.
• A new web-based application which was been used as a Payment process tool. This application supported workflow creation for the payments and integrated it with all downstream applications. It serves as a platform to collect all data points and provide custom solutions to each business unit’s requirement.
• The application allows submission of approved wires to upstream application.
• Manage project to transform manual process to automated application. Involved in gathering requirements and then created design & mock up screens, Resource Management, Quality Planning, Risk Management.

Engagement Director

Confidential

Responsibilities:

• Client relationship management, Engagement P&L, Delivery quality, Phase bugeting Managing Team, project tracking,service scoping, SLA’s definition, Senior management reporting
• Committed to leadership and achieved goals as desired on savings.
• Proactively and continually identified risks and execute operational efficiencies by crosstraining and allocating teams with time phased goals. Responsible for the full lifecycle management of multi year inititatives. Managed transformational projects for Shared services.
• The engagement was to create dedicated project team to support 542 applications in Shared service model.
• The engagement was phased out for 3 years. Role was to execute.
• Responsible for engagement manager activities such as customer follow-ups, communication after implementation, prioritization of tasks.
• The line of business being transformed was CTO (Back Office).
• Project planning activities and sequencing project activities, execution of knowledge transition in different models.

Confidential

Business Analyst/Project Manager

Responsibilities:

• The Kotak Mahindra Group is one of India's leading financial institutions, offering complete banking solutions to customers. Kotak offers a variety of products and services, including Bank Account, Credit Cards, mutual funds, annuities, real estate brokerage franchises, and more.
• The project was to facilitate design of Kotak Credit Card system, which leads to efficient handling of Credit card applications