SUMMARY:

Technical project manager with 10 years experience creating and managing NOC environments, leading software development efforts, designing and implementing physical security for secure data centers, water, waste water plants and other environments, managing web development projects, building and implementing electronic forms, deploying Software as Service applications used in an enterprise environment and deploying systems in Cloud environments. I have a unique set skill set in that I can manage project different

TECHNICAL SKILLS:

• Unix/Linux (Red Hat, Ubuntu, Debian), K Shell, Scripting, HTML, C/C++, Java, Perl, Picture Perfect (CASI), Visio, Software House, Office 2007, 2010, 2013, MS Project, Lotus Notes, Windows 7 and 8, Windows Server 2003, ASP, PHP, Delphi, MySQL/T - SQL, Lotus Notes, Remedy Ticketing System, AuditMatic, SharePoint, ViewPoint

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Operations Technician

Responsibilities:

• QA and manage power, hardware, cabling, racks and cross connects installations.
• Troubleshoot network issues involving the carrier fiber (MM/SM) and copper at point of entry to customers racks, iDRAC/iLO, hardware, including replacement of PCIe cards and Cisco backplanes/daughter boards and rack and stack server and network equipment.
• Established goals, timelines and resources for various projects and developed processes for accomplishing the project goals in timely, cost effective manner with measurable high quality results.
• Analyze procedures for improvement, changes/updates or removal based on company policy and cost savings.
• Preform internal physical security audits based on company/client stated requirements, key controls and Sarbanes Oxley Act.

Confidential, Denver, CO

Technical Project Manager

Responsibilities:

• Managed a team to update the Asset Condition Evaluation Systems (ACES) internal software from ASP.net 2.0 to ASP.net 4.0, migration from Windows 2000 server to 2008 R2 and updated the web interface to current programming standards.
• Coordinated a project to relocate 120 standalone servers and databases running Operator 10 to a Software as a Service (SaaS) cloud environment; exported all data it into an existing data warehouse using mapping spreadsheets and an Extract-Transform-Load (ETL) tool.

Confidential

Responsibilities:

• Oversaw and programmed a pilot to convert all the water, waste water and lab forms to a SaaS (software: AuditMatic) electronic forms for the states of Florida and Oregon.
• Fifty-four complex paper forms were digitized and centralizing.
• Digital forms allowed for error checking in complex form calculations, fraud reduction, date/time/user stamp, up to date forms and centralized reporting.

Confidential

Responsibilities:

• Piloted a project to secure water and waste water plant networks while also allowing secure remote corporate level VPN access via computers, mobile devices, or tablets.
• Project enabled the plant to reduce costs and providing faster response time to on call issues and emergencies.
• Created a project plan to build a Network Operating Center (NOC) to centralize the operation of multiple plants with one operator with reduced labor costs and a higher level of service than was currently be offered.
• Assumed a leadership role on Technical Project Delivery, including, but not limited to: establishing project goals and objectives, identifying and managing project team, developing project delivery plans, and tracking progress against goals.
• Defined and wrote the scope, structure, and project plans for all projects.
• Managed all aspects of the projects life cycle and oversees all phases of the project to control costs and quality.
• Rigorously manages scope for all projects to ensure goals were meet.

Confidential, Denver, CO

Operations Technician

Responsibilities:

• Managed the preventive maintenance program for mission critical facility equipment, ATS, generators, UPS systems, HVAC equipment, fire suppression and physical security.
• Maintenance program was managed via Remedy Ticketing system.
• Ticket management included multiple management and/or engineer’s approval, documentation of processes (SOP), time tables, vendor’s requirements, customer notification and roll back procedures.
• Successfully coordinated the replacement of the buildings main breaker while keeping the building and customer equipment powered and running. Planning involved various internal stakeholders and external vendors.
• Established goals, timelines and resources for various projects and developed processes for accomplishing the project goals in timely, cost effective manner with measurable high quality results.

Confidential, Ranch, CO

Security Specialist

Responsibilities:

• Programmed and managed Security Officer Web portal on a Red Hat platform in PHP and MySQL. The portal included interactive emails and reports for facility engineer, building maintenance and security. The portal also included property movement management, security incidents and a daily passion.
• Updated software portal to run on Windows IIS in ASP.net 2.0 running on Windows IIS.
• Security Systems Project Manager and Administrator employing a Casi-Rusco Access Control alarm system and Kalatel DVR servers.
• Project Manager for security system design, scheduling, installation and maintenance with a first year’s savings of 20%.
• Successfully implemented a 3 million dollar Access Control upgrade; completed on time and on budget.
• Analyzed, reviewed and rewrote programs, using workflow charts and diagrams, applying knowledge of computer capabilities, subject matter and symbolic logic.
• Preform internal physical security audits based on company key controls and Sarbanes Oxley Act.
• Developed training materials, documentation and procedures.
• Managed on-call duties for physical security emergencies for 35 different offices in North America.