SUMMARY:

Senior level IT professional with hands on experience as a Director, Program and Senior Project Manager, Systems Architect and Business Analyst. twenty nine years of IT experience within the banking, financial services and healthcare arenas. Expertise in working and communicating with high - level executives in addition to recommending and guiding enterprise direction and strategy. Managed initiatives from conceptualization through implementation utilizing Best Current Practices. Deployed initiatives under time and below the projected budget in large, complex environments requiring critical outcomes. Excellent communication and presentation skills along with a solid technical aptitude.

TECHNICAL SKILLS:

Hardware: OS390, AS/400, PC s, NT, UNIX, NOVELL, IBM, AIX, RS6000/9000

Languages/Utilities: JAVA, JSP, EJB, J2EE, HTML, XML, UML, ASP, .Net, CORBA,C/C++, Perl, Intel, UNIX, SQL, VB, SAS, COBOL, PowerBuilder, DCE, ODBC, TC/PIP, HTTP, FTP

Database: ORACLE, SQL Server, Sybase, Access, DB2

Software: MS Access, MySQL Excel, MicroStrategy, Brio Query, MS Project 2000, Visio 2000, S -Designor, Project Workbench, Vantive, Siebel, Verastream, Clarify, Genesis, SAP, Apache, WebSphere, MQSeries, PeopleSoft, Planview, STAMP, Crest, SilverStream, webAF, webEIS, AppDev Stuio, SAS IntrNet, Netbackup, .Net, Kintana, Mercury ITG, SCRUM, ClearCase, ClearQuest, RequisitePro, Robot, Rose, McCracken Financial Software s Strategy, TFS, Rally

PROFESSIONAL EXPERIENCE:

Confidential

PMO Program Manager

Responsibilities:

• Managed Secure Provisioning Migration Program which included the migration of 1,042 applications from SATS to Secure as well as migration of 28,00 databases from a multitude of platforms into Oracle Big Data.
• Acted as the program’s Agile Coach and took on the role of SCRUM Master in addition to Program Manager due to the client’s inexperience with Agile.
• Directly involved with infrastructure deconstruction of newly acquired subsidiaries and reconstruction into and/or cohesion into current corporate infrastructure of those acquired Subsidiaries.
• Upgraded Servers corporate-wide as well as decommissioning of servers to improve efficiencies by combination of older less effective dedicated servers into high capacity shared servers.
• The projects managed spanned across Enrollment / Eligibility, Claims, Underwriting, GL, Compliance & Regulatory Requirements, Reporting and Data Warehousing.
• Projects involved application development, reengineering, process improvement and grandfathering.
• Created Program Dashboards for both status reporting as well as program interdependencies. I used Team Foundation Server for Sprint management.
• Use of PlanView, PROMPT, PPM Optics and MS Project and TFS for Program Management, tracking and reporting.
• Managed third party vendors that were both onshore and offshore. These vendors were both development teams as well as packaged software vendors.

Confidential

Senior Project Manager

Responsibilities:

• Managed the RFP process, subsequent vendor selection and created the business case for gaining project approval.
• Served as Project Manager, Scrum Master and Agile coach over a team of 28 resources to deliver an enterprise Student loan origination and administration application. This entailed a complete re-write from VFP to .Net with C Sharp along with a re-engineer of the database from VFP to SQL with normalization and migration of historical and current data.
• In addition to driving the team and creating the Program dashboard and project plans, I also wrote all project requirements and project tracking templates along with the test plans and scripts.
• In order to track the health of the project to our governance teams, I used MS Project and SharePoint for project management, tracking and reporting.
• Managed third party vendor for a portion of the development. The vendor provided the user portal.
• Confidential is a privately held company and this project completely replaced their fundamental business systems. As this was a direct line to their current and future bottom line, I directly reported to Sr. level management daily.

Confidential

Program Manager

Responsibilities:

• Managed FSG (Financial Systems Group) project portfolio consisting of 21 applications.
• Projects spanning Enrollment / Eligibility, Claims, Underwriting, GL, Compliance & Regulatory Requirements, reporting and Data Warehousing.
• Projects involved application development, reengineering, process improvement and grandfathering.
• Managed $11M budget with 9 direct and 31 indirect reports covering analysts, developers, testers, DBAs, architects and mid managers.
• Created Program Dashboards to identify interdependencies, overall program health, resource leveling and also served to alleviate dual efforts and provide cost and time savings.
• Use of PlanView, PROMPT and MS Project for Program management, tracking and reporting.
• Managed third party vendors that supplied software solutions with off the shelf products that were customized for the client with the assistance of the vendors technical staff.

Confidential

Program Manager

Responsibilities:

• Managed numerous projects including Payee Validation, Reverse Positive Pay, FraudGuard Upgrade, LIR Rewrite from Delphi to Java.
• In order to manage the projects, Project management tools PlanView, STAMP and ClearQuest were used.
• Managed third party vendors and drove the negotiations between the client and vendors.
• Managed conversions of databases (Access, SQL, DB2) to Oracle 11i.
• Created backup plans and managed environment builds for backup and recovery / fail over, testing product Pilots.
• Directly involved with Business and systems reengineering including Business Impact Analysis (BIA), Business Continuity Planning (BCP) and Workspace Recovery planning.
• Projects included Web, Client/Server, Mainframe, Shared Services, Data Services and Architecture as well as Business Continuity Planning.
• I conducted regular presentations to Steering Committees and C - level Executives.
• Created and managed plans, budgets and change control as well as managed the crisis / issue management.
• Management of staff consisting of analysts, developers, architects, DBAs, SMEs, testers, tech leads and managers.

Confidential

Senior Project Manager

Responsibilities:

• To build the first Health Information Exchange, I managed the portal solution analysis, business impact analysis (BIA), return on investment (ROI) and RFP processes and vendor selection.
• To initiate the exchange, I managed vendors along with two Health Providers and six participating Health Plan Organizations.
• I provided the strategy, Cost Benefit Analysis, Use Cases, Roadmaps and budget management while managing both on-site and off-site teams.
• As part of the program governance, I conducted weekly presentations to CIO Steering Committee of 7 CIOs of participating organizations.
• Directly reported to the MN HIE CEO as his right hand man to drive the tasks required by each participating Health Plan Organization.

Confidential

Program Manager

Responsibilities:

• Managed the conversion of old character-based C / Informix Enterprise logistical software to OO Java / DB2. Involved Fleet Management, Customer Service, Billing, Credit, Settlements, Accounting, Safety, Claims, HR, Maintenance and Legal / Compliance.
• Scum Master and instructor to the introduction to Agile.
• Managed Business Continuity Planning (BCP) as well as the ROI and Business Impact Analysis.
• Led Business Process Management (BPM) and the Enterprise Process Management (EPM).
• Managed onsite and off-site as well as off-shore teams.
• Consulted on and deployed PMO processes to improve program tracking and reporting as well as additions of Agile templates and Agile project tools such as MS TFS.
• Created and managed the program and project plans as well as managed the overall budget and change control.
• Reported directly to CEO and Vice Presidents weekly on program health.

Confidential

Senior Project Manager

Responsibilities:

• Assured deployment of compliance related projects by start of second quarter 2007. Managed compliance projects ranging from legacy systems to newer systems running on the web.
• Heavily involved with Sarbanes-Oxley and led the documentation and procedural lock downs required to comply with it.
• Program and Project Management of a portfolio of projects that were in jeopardy of not making the required deployment dates.
• Held full responsibility for both all project resources and budget.
• Assessment and assimilation of all documentation required for SOX.

Confidential

Program Manager

Responsibilities:

• Managed Medicare Part D projects including Eligibility, Customer Service, Benefits, Billing and Reconciliation, Fulfillment, Reporting, Pricing and Marketing.
• Resource Management for internal and external personnel spanning multiple departments and locations.
• Directed the Business Process Management, EPM and systems reengineering including Business Impact Analysis (BIA), Business Continuity Planning (BCP) and Workspace Recovery planning.
• Successful management and leadership within set timelines and changing scopes due to CMS regulation changes.
• Projects included Web, Client/Server, Mainframe, Data Services and Architecture as well as Business Continuity Planning and Business re-engineering.
• Created all Project tracking, reporting and crisis / issue resolution tools and templates.
• Set governance to report to sr management monthly and mid- level management and team weekly. This included leading detailed Presentations to Sr. level management, Clients and technical staff.

Confidential

Program Manager

Responsibilities:

• Managed numerous projects including ACH, Mortgage, Securities, Equity Lines, Card Ordering, RECON, Document Systems.
• For program Management I used Planview, STAMP and ClearQuest to organize the analysis, design, development, verification and deployment activities as well as defects, changes, issues and decisions.
• Managed Program and project budgets, development, testing and deployment.
• Business and systems reengineering including Business Impact Analysis (BIA), Business Continuity Planning (BCP) and Workspace Recovery planning.
• Negotiated Compliance and Legal issues on behalf of the Business Sponsors.
• Projects included Web, Client/Server, Mainframe, Shared Services, Data Services and Architecture as well as Business Continuity Planning.
• Lead PMO restructure with respect to Project planning, structuring, budgeting and reporting processes.

Confidential

Senior Project Manager

Responsibilities:

• Managed the Investment Integration Portfolio which consisted of 5 projects.
• System and Data Conversion to merge three companies’ investment systems into one. This involved detailed work within Business Impact Analysis (BIA), Business Continuity Planning (BCP) and Workspace Recovery planning.
• Portfolio consisted of investments / Securities, mortgage, insurance, personal and commercial banking.
• Managed Mortgage Administration & Accounting conversion to McCracken Financial Systems’ Strategy 15.
• Managed Integrated Reporting initiative to enable enterprise wide reporting across applications, departments and projects.
• Lead the vendor management and contract negotiations associated with offshore developers and a vendor that provided our reporting tool.
• Prior to 2003, contract assignments included Project and Program Management at clients such as: