SUMMARY:

• Technical Project Management professional of 19 years introducing Telecom software product solutions to market, implementing multiple large - scale ($5M - $250M) Voice, Data, and Video projects over fiber backhaul at Verizon to managing mass deployment (300+ cell sites) of Ericsson's RAN / RNC Node B supporting 3G / UMTS and 4G / LTE technologies throughout AT&T Confidential 's wireless infrastructure.Proven ability to motivate and leverage talents of diverse cross-functional teams toward delivering projects on time. Consistently promoted into leadership / mentoring roles by Verizon Mgmt. based on past project successes FiOS Voice/Data/Video/xDSL
• Achieved AT&T's Confidential "Get to Green" Georgia market coverage initiative by exceeding corporate objective within 4 months.
• Orchestrated a fast paced, high volume rollout of over 300+ Node B cabinet installs / cell site additions providing AT&Ts 4G / LTE cellular coverage throughout the state of Georgia.
• Managed the overall deployment of Verizon's FiOS Voice, Data, and video products. - Exceeded company objectives and Wall St. expectations by delivering FiOS to over 1Million homes
• Resolved company-wide material shortages delaying GPON 2008 Vz Data build. Devised interim fix plan focused on builds with highest revenue impact.
• Confidential / Capacity Mgmt. - Achieved directive "Zero Closed Offices" by maintaining sufficient DSL, ATM, and Frame Relay capacity within 150+ Verizon CO's..
• Condensed end-to-end processes / time intervals by 35% optimizing business practices.
• Commended for accelerating 19 new builds ahead of schedule by 3 months.

CORE STRENGTHS:

• Managed software releases SDLC based methodology and Gate Process. Specialized with identifying end to end requirements from all stakeholders and drive to completion.
• LAN Switching New Product Introduction NPI / Network Deployment - Nortel Networks
• Transport PM - 4G / LTE / RNC Re-home cell sites to IP / Ethernet ETTCs / T1 Backhaul
• Project Plans / Defines & Tracks Milestone Deliverables / Drives issue to resolve.
• Verizon's Capacity Confidential DSL, ATM, FiOS, DATA Switching, Alcatel GPON, Edge Routers,
• Planning/Project Manage DS3, 0C192 to GigE - Broadband Fiber to FTTN / FTTP
• Data fill - CASPR, POR, NTPs, RND, TND, RNDCIQ, Scripts, KPI performance analysis, and tilt recommendations.
• Facilitates Meetings / Executive Status Reporting / Customer Relations / Vendor Mgmt

PROFESSIONAL EXPERIENCE:

Confidential

Software Delivery Program Manager

Responsibilities:

• Managed overall end to end process delivering new and updated software applications specified for the AT&T client (Agile / Waterfall practices).
• Balance application resources and funding requirements for upcoming months to ensure client budgets are aligned.
• Identify roadblocks / challenges impacting the delivery of each software application.
• Liaison between the business units, technology, and support teams.

Confidential

NSS Program Manager

Responsibilities:

• Directed client-driven infrastructure builds for advanced switched Ethernet services.
• Provided overall guidance to internal teams, resolved project barriers, and held accountable to customer in-service dates.
• Managed an average 260 project orders from design to test and turn-up.
• Improved service installation by 9%
• Reduced project barriers by 11%
• Improved customer experience by 14%

Confidential, Plano, TX

Wireless RAN Project Manager

Responsibilities:

• Accountable for quality assurance launching wireless 3G / GSM & UMTS technologies and Ethernet 4G / LTE wireless cell site deployment.
• Special requests to lead tiger teams and drive/resolve complex issues holding up site launches.
• Provide daily status reports to leadership and monitor/track site alarms RSSI and VSWR.
• Organized continuity, drive tests, and validation efforts with vendor to ensure quality launch.
• Enhanced RF Design and C&E relations by open lines of communications and clarifying directives.
• Review alarm reports / timely KPI performance results, TND, RNDCIQs, Scripts, Drive Test / Drive Packages available for RF Design review prior to launching cell sites relating to 4G, UMTS,
• Validate transport T1s availability and/or identify timeline of Ethernet Re-home initiative available.
• Liaison between RF Design and C&E organizations to deliver quality wireless cell site launches.

Confidential, Plano,TX

PMO - Global Network Tools & Automation

Responsibilities:

• Successfully managed the new software applications throughout 13 GNOC (Global Network Operating Centers) locations
• Managed the configuration of servers to support business units in day-to-day operations.
• Coordinated and monitored Firewall access during migration activities.
• Orchestrated HP's migration of legacy software tools to an enhanced set of performance monitoring and automation tooling
• Successfully managed the new software applications throughout 13 GNOC (Global Network Operating Centers) locations
• SPOC / Liaison between Development and Operations. Built rapport two organizations, aligning schedules, create team consensus toward company objectives.
• Managed HPs enhanced application tools (GUI, CMDB+, Event Monitoring, Performance, drive design teams to deliver a unified set of s/w application tools to Regions.

Confidential, Farmers Branch, TX

Transport RAN Project Manager

Responsibilities:

• Managed (7) Transport Engineers supporting increased demand for wireless core bandwidth.
• Contributed a 20-30% increase in "Fiber to the node" circuit order completions by reconciling order issues, simplifying team process flow, and balanced team work loads.
• Directed team for provisioning of Confidential 's DS3, 0C3, 0C192, and Gigabit Ethernet circuits.
• Ensure the team processes circuit requests on schedule, validated design paths, A-Z, DAX and accurate systems/databases updated daily to pull executive reports.
• Resolved 350+ aging circuit requests by facilitating internal meetings between Capacity Planners & Engineers to clarify CFA / Design paths.

Confidential, Irving, TX

PMO - National Program Manager

Responsibilities:

• " Corporate Liaison" accountable for the seamless transition of Tellabs (ROADM) technology, "Next Generation in Optical Transport", throughout Verizon's network.
• Facilitated weekly "Coast-to-Coast" Review Status Mtgs. with all Region PM's. Adhered to all customer / stakeholder requirements, track milestones, and delivered results.

Senior Project Manager

Confidential

Responsibilities:

• National PMO managing FiOS equipment installations. Strategically allocated a limited supply of 2008 Data (BPON / GPON) equipment.
• Spearheaded Alcatel & Motorola material negotiations to improve 8wk lead times to 3-4wk (50%)
• Supervised new vendor equipment installations -Scientific Atlanta, Tellabs DN7100 Fiber ROADM, Cisco / Juniper ERX 1440 Edge Routers, aligned all schedules to meet the overall FiOS commitment.
• Orchestrated Verizon's first live "FOA" application of FIOS in Bradenton Bay, Florida.
• Managed virtual install of DS3- OC192 circuits - Strategically allocated resources (Field Technicians) to over 50+ Central Office's for the wiring and testing of circuits.

Confidential

Network Eng. & Planning

Responsibilities:

• Managed monthly $1.5M budget build DSL / ATM (Alcatel 7300, Fujitsu Frame) to over 150+ Central Office locations. Analyzed customer take-rates, sales reports, and prepared for "Sales Blitz's"
• Designed equipment installations, reviewed space and power requirements, issued T1- T3 circuit orders, forecasted materials, and allocated funds for material / labor costs.
• Capacity Confidential - Proved reliable in maintaining service to new customers and minimizing build costs. Management confidence led to an increase of sign-off authority from $100K to $250K.