Sr. Manager - Technical Programs & Solutions Resume
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Novi, MI
PROFESSIONAL SUMMARY:
- Expert in building, delivering, & managing technology systems & software solutions by managing costs and establishing strategic mutually beneficial partnerships & relationships with all stakeholders for over 20 years.
- Excel at building and retaining high performance teams (cross - functional, diverse cultural as well as multi site) by hiring, developing, and motivating skilled professionals.
PROFESSIONAL EXPERIENCE:
Confidential, Novi, MI
Sr. Manager - Technical Programs & Solutions
Responsibilities:- Develop new strategies to quickly capitalize on the latest trends particularly IoT, connected Car and cloud technologies.
- Improved profit margin 25% by reducing costs, sourcing new vendors, and increasing revenue through up sell features.
- Delivered multiple versions of complex infotainment system program for 6 regions on time.
- Increased team efficiency 50% by streamlining development processes across different vendors, promoting and spearheading agile methodology.
- Implemented new quality assurance initiatives to increase product, service reliability, & customer satisfaction and reduced software issues greater than 50%.
- Improved operational efficiencies and reduced functionality changes greater than 60% by instituting change process and engaging customer & vendors continually in the process.
- Increased customer success rate 100% by establishing robust communication cadences across all stakeholders including internal cross-functional teams, customer & vendors.
Confidential, Indianapolis, IN
CTO
Responsibilities:- Participated in various Health 2.0 innovation challenges like Confidential.
- Developed product development strategy & road map for cloud as well as mobile / wireless environments.
- Architected, & developed initial version of medication reconciliation product by leveraging web2.0 / cloud / Big Data technologies, LAMP framework, and mobile (iOS & Android) platform.
- Increased target customers interest 300% by delivering first version of product on AWS cloud.
Confidential, Kokomo, IN
Program Manager
Responsibilities:- Delivered complex infotainment product for 14 regions on time by streamlining development processes across stakeholders.
- Reduced defects greater than 30% & improved product quality by promoting & spearheading Agile methodology across our group & organization as well as customer & vendors.
- Reduced risk to customer’s global launch schedules by establishing robust communication cadences across all stakeholders including customer & vendors and instituting change process.
- Restructured several lines of organization to eliminate cash drains, and increased overall revenue.
- Improved profit margin 15% by renegotiating favorable contracts and reprioritizing functionality.
Confidential, Indianapolis, IN
Sr. Technical Program Manager / Director of Engineering
Responsibilities:- Led $15M complex, global software development program from concept & design to delivery & maintenance that supports 10% YOY revenue growth.
- Built 130 member engineering team across multiple sites and continents. Managed geographically dispersed staff of differing cultures and weave them in teams.
- Won 2 key initial customers by delivering initial version of Hybrid Set-Top Box (STB) that integrates with the latest technologies like iPAD for the consumer electronics show (CES).
- Reduced software defects greater than 50% & improved productivity by promoting & spearheading Agile methodology and introducing & leveraging Agile tools like Rally.
- Reduced functionality changes greater than 40% by instituting requirements change management process, adopting scaled agile framework (SAFe) and leveraging tools like DOORS.
- Reduced build times 70% by spearheading continuous integration (CI) practices and leveraging CI tools like Hudson.
Confidential, Indianapolis, IN
Sr. Engineering Manager / Principle Technology Strategist
Responsibilities:- Increased department revenue 250% by delivering new system recovery product for Confidential ’s virtualization platform.
- Optimized and executed short-term product development roadmap and product development strategy by leveraging virtualization research market.
- Developed product concept, 3-year/5-year product strategy road map for search market space, and launched new product for Web 2.0 ecosystem successfully.
- Collaborated with an executive team, product management and marketing team and developed a product concept for social media and Web 2.0 market space.
