SUMMARY:

Program/ProjectManager/Scrum Master with 17+ years of experience in successfully leading and delivering small to large technology projectsin banking financial services, insurance and logistic using Agile and Waterfall delivery methodologies. Engineer with certifications in PMP, Scrum Agile developments. Effective leader with proactive problem solving skills to lead, execute, manage projects &resources. Facilitate to the highest performing levels; motivating workgroups by applying interpersonal and collaboration skills to achieve project& organizational goals.

EXPERTISE AREA:

• BNFS
• Logistics
• HR
• Commercial Lines Insurance
• Cards & Payments, Digital Offers, Authorization, Submissions, Accounts Payable/Receivable, Notifications
• Shipment, Packaging, New Shipping Services, Rating
• Performance Appraisal, Organization Structure ManagementPromotions and Remunerations
• Commercial Lines Insurance - Liability & Property

Technology

• Enterprise Information Management (EIM)
• Business Intelligence / Data Warehousing / Big Data
• Reports
• Portals, Dashboards
• Testing
• Business Flows, Data Flows, Relational (RDBMS)
• Data Warehouse, Operations Metrics
• Big Data
• Financial Reports, Loan Disbursement& Pending Reports
• Enrollment Details, Product Details, Performance Metrics
• Automation, Performance, Defects Management, Manual Testing

Management

• Program Management
• Agile/Life Cycle Methodologies
• Resource Management
• Project Management, Financial Management, QA Management, Training
• E2E System Development Life Cycle (SDLC) & Agile delivery
• Roadmaps, Strategies, Scoping, Planning, Estimation, Sourcing, Status
• Facilitate Scrum Ceremonies, Mitigate issues, Prioritize tasks to maximize objective

TECHNICAL SKILLS:

PM/ Agile Tools: MS Project Plan, CA Rally

Software / Products / Programming Languages: C#/.Net, Java, Unix, Big Data, Crystal Reports, Visual Studio 2005, Eclipse, HTML, JavaScript, IIS, MS Visio, IIS, IBM Lombardi, PeopleSoft HRMS, ASP, JSP

Middleware / Databases: Netezza, MS SQL, Oracle, MS Access

Automation Tools: IBM Optim Classic, SOAP UI, JMeter, Selenium

Quality Tools: SVN, MS VSS, SharePoint, PMD (Static Code Analysis) & EMMA (Code Coverage), Mercury Quality Center, Performance Center, IBM Clear Case, IBM Clear Quest

Operating Systems: Windows 2000/NT/XP

Messaging Services: Kafka, Solace

Data Warehouse: Data Stage 8.5, Quality Stage, IBM Information Analyzer

PROFESSIONAL EXPERIENCE:

Confidential

ProjectManager/Scrum Master

Responsibilities:

• Software project definition, developing and executing project plans, Managing Risks
• Map and define lists of dependent projects/tasks to achieve common goal
• Maximize objective, prioritize tasks and maintain the backlog items working along with PO
• Planned and conducted Sprint planning, Daily Stand up meeting, Sprint Retrospective, Sprint Review
• Manage relationship and communication with stakeholders - Product Owner, Technology Team, Business partners
• Manage day-to-day operational aspects of a project and scope changes
• Coach and Implement Agile industry best practices within the team to improve deliverable
• Identified process gaps and mitigated to improve code quality
• Participate in organizational initiatives

Environment: SOA, Guidewire Claim Center, ImageRight, Claim Tool Kit, Mulesoft, Mitchell Decision Point, Java, SQL Server, JIRA

Project Manager/Scrum Master

Confidential, Phoenix, AZ

Responsibilities:

• Developed Data Quality automated checks on Data ware house project and researched on DevOps for DWH. CICD for DW analysis of the current system and process led to 2 parts - CICD and Quality Check/Automation.
• Smart Notifications project sends real time notifications to customers based on business logic.
• Digital offersystem partners with merchants to create various offers in different locations based on scoring for probability of spent.
• It provides AMEX card holders ability to sync CC with merchant’s coupon less offers to be redeemed for eligible purchases and the discount amount credits directly into the monthly bills.
• Offers are integrated on social website channels like Facebook, Foursquare, Twitter, Internet gaming system XBOX and travel website TripAdvisor.
• Big Data project - Recommendation Engine does a SKU level data ingestion for product recommendation to be delivered to the customers in real time.

Environment: Java, MF, IBM Lombardi, DB2, MS Project, MS Excel, MS Word, MS Visio, HP ALM 11.52, MSSharePoint, HP PC 11.52, HP QTP 10.0,Selenium, SOAP UI, JMeter, QTP, Unix-Big Data, Kafka, VertX, Solace, IBM Optim, IBM information analyzer, Data Stage 8.5, Netezza

Project Manager/ TQA Manager

Confidential, Memphis, TN

Responsibilities:

• Lead the project team/s to build the new service, tracked, monitored and guide the team to complete their application related activities as per the scheduled corporate load plan.
• It was a pilot project to launch a new intra-city shipping service for Metro resident customers.
• This project was to test & identify feasibility of the service in Metro markets.
• For Quality Gates Researchproject, a new initiative to improve the quality of software products and reduce defects by introducing Quality Gates for Static Code Analysis and Code Coverage deliverables in each phase of development lifecycle.
• Different tools were researched and metrics standards were identified and created for the POC and then roll it to enterprise usage.

Environment: Java, MF, Oracle, DB2, Static Code Analysis (PMD), Code Coverage (Corbetura), HP QC, HP QTP, Tortoise CVS, MS Project Plan, MS Visio

PM-BSA/Technical Lead

Confidential, Phoenix, AZ

Responsibilities:

• As PM-BSA for Global Corporate Technologies portfolio used METHOD1 SDLC process for Opening RFS, Change Management Request (CMR), File Services Request, PGB Exemption, TQO Requests; Checkpoint 1 and PGB documentation.
• Managed team on the Panorama Application move to the Vendor (SunGard) location for buildinga secured network connectionof EMS data transmission feed via SFT from AMEX satellite applications to SunGard within the Data Security Standards.
• As Technical Lead on DCM Bank Feed Automation Various Bank BAI data feed was automated using SFT/NDM method from its dial up data feed technique.
• New .Net batch script was written depending on the transmission protocol that would execute to pull the source data file from the location and insert the data into the database.

Environment: AMEX Network, Citrix Server, SFT, NDM, MS Visio, Batch Process, Scheduler

Project Lead / BSA

Confidential, Akron, OH

Responsibilities:

• As PL / BSA identifiedbusiness logic gaps between current and old versionsof API’s. These API’s were then migrated to POS system of the vendors through daily upload.
• Developedtest harness in Java and .Net to test existing Common Rating Services (CRS) built in C++ and .Net API’s respectively. Managed the update and maintenance of previous services for CRS as Service oriented architecture API for requesting shipping rate quotes from offline and online devices.
• Accomplished the required code updates to various API components with “Zero” defects for January ’08 load
• Replaced QTP with a Java based Test harness thus saving 12 hours of execution time for an early morning automated execution report.
• Accomplished the required code updates to various API components with “Zero” defects for January ’08 load
• Received Appreciation Letter for Confidential - Development Team for the successful project delivered.

Environment: Virtual XP servers, Java, C#, C++, Java API’s, MS QC, MS QTP, Java Test Harness with XML, MS Visio, MS Visual Studio

Team Lead

Confidential

Responsibilities:

• Created Forms & Customized controls using C# .net
• Implement business rules for the modules using the framework
• Defect Fixing
• Train new team members on Framework and Bed Management Module
• As Team lead c reated Horizon Encore Solution Set provides next generation Information System for the Healthcare Enterprise.
• A customized framework built on .Net framework is utilized for creating GUI.

Environment: .Net, Java, Oracle, MS Word, MS Excel, MS Visio, MS Visual Source Safe, MS Visual Studio

Sr. Software Eng./TL

Confidential

Responsibilities:

• Human Resource Information System is a Web application in ASP.Net for managing the HRD hierarchy, salary, community population etc. for Dawoodi Bohri Community which functions similarly as a company.
• Systemized Automation for Enabling Enayat is a Web based application in ASP.NET for the Loan/Donation department used for managing, approving & tracking donation of money for the assistance in Education, Medical, and House Reconstruction etc.

Environment: ASP.NET, MS SQL, Crystal Reports

Sr. Software Eng

Confidential

Responsibilities:

• Developed Content Management System, a web based intranet application for mass mailing of customized newsletter to single/multiple subscribers from local intranet server / web server for Confidential.
• Developed a dating site for AsiansNetwork.coma web-based social internet community dating portal for people of all age group particularly from the South Asian origin and living in UK seeking partners.
• Developed and maintained online shopping for Confidential ’s Publication (UK) and a dating site for Asians Network Inc. for Asian community in UK.

Environment: IIS, ASP, MS SQL2000, MS Excel, MS Word

Software Developer

Confidential

Responsibilities:

• People Soft HR was developed and maintained for Confidential ( Confidential ) for Promotions, Termination, Moves, Organization Structure Management, and Remunerations etc.
• Positive Assurance Ratio an intranet based Web application to get the monthly trend analysis of each Branch & Depot.
• Performance Enhancement, an Integrated Approach is an Intranet Web application for Performance Enhancement Planning for medium/large size companies developed as an in-house project.

Environment: PeopleSoft, Oracle, MS Excel, MS Word, HTML, ASP, MS SQL, MS Visio, MS Access

Software Developer

Confidential

Responsibilities:

• As software developer created websites for clients from various industries like packaging industry to chemical industry.
• Also an in-house social network site was being developed Confidential .

Environment: IIS, HTML, ASP, JSP, Servest, MSSQL, MYSQL, MS Access, Dreamweaver