SUMMARY:

• Confidential is a client - focused Project Manager with focus on Technology Delivery with over 20 years of experience as the driving force behind the execution of a broad range of projects, strategies and client engagements.
• He has a proven history of building a strong relationship of trust with clients in order to secure new sales, facilitate completion of project milestones and ensure quality deliverables.
• Confidential is experienced with waterfall, scrum and agile-like software development and implementation methodologies and possesses a solid record of uniting cross-cultural teams behind project objectives. His areas of expertise include, but are not limited to

EXPERTISE AREA:

• Scrum Management Telematics
• Extreme (XT) development practices Cloud
• Continuous development processes AGILE SAFE SDLC
• Employee Development Knowledge of Cognos, BI,TM1
• IT Leadership Project Management
• Transition Management Team Building & Leadership
• Program Management Account Management
• Profit & Loss Client Relationship Management
• Solutions Delivery New Business Development
• Outsourcing Management Contract Negotiation
• Quality Management Process Improvements
• Software Development Lifecycle Automated unit and acceptance testing
• Business and Systems Analysis Knowledge of Oracle ERP/OTC/PSP/STD/RTR

TECHNICAL SKILLS:

Project Management Tools: MS Project 2013/10, MS Office 2010, Primavera, EPM live, Rally, Jira

Environments: Tablet, Mobile Phone, Cloud, Web, Client Server, Mainframe (IBM CICS, MVS, DB2, Unisys, OS2200)

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Implemented the corporate website
• Manage the program portfolio of BlockChain industry specific POC’s
• Manage the development of the cloud based Art Asset application.
• Contribute to the development of business and IT QA processes.
• Trusted advisor

Confidential, Madison, Wisconsin

Sr. Implementation Project Manager/Scrum Master

Responsibilities:

• Implement the cloud based Confidential shipment logistics applications, IIM, ShipLinx, and associated modules for Confidential customers including EDI processing .
• Manage the support and customization of the applications to meet developing and changing business needs.
• Acting both as the product owner after identifying and agreeing requirements with the customers, then as a Scrum Master leading a sprint team working on multiple projects.
• Managed multiple projects simultaneously, typically 4 to 5 at various stages of development, with project length varying from 1 month to 12 months, with technical writer, developer, SME resources, averaging 3 resources per project.
• Contribute to the development of methodologies and support processes to facilitate faster implementation/roll-out of projects.

Confidential, DeForest, WI

Project Manager/Scrum Master

Responsibilities:

• Projects involved, in-house and third party applications, supporting network, cloud, tablets, mobile phone platforms
• Worked on IT and business based projects as part of the corporate IT Department.
• Managed multiple projects simultaneously, typically 6 to 7 at various stages of development, with project length varying from 1 month to 12 months, and 3 to 10 IT and business team resources.
• Acting both as the product owner after identifying and agreeing requirements with the customers, then as a Scrum Master leading a sprint team working on multiple projects.
• Projects included third party package selection, in-house and third party vendor development IT and business process development all delivered using a pseudo Agile development methodology
• Contributed to developing corporate project life cycle deliverables standards around the 5 PMBOK process groups

Confidential, Rock Island, IL

Project Manager

Responsibilities:

• Coach existing Agile Sprint teams
• Worked on IT and business based projects as part of the IT Departments project planning team. Extensive use was made of EPM live as the project planning tool.
• Managed the migration of over 80 java applications from a Windows Server 2003 to 2012 environment. This involved regression testing applications and the home grown scheduling tool.
• Managed the upgrade of xPressions, a reporting tool. This involved regression testing of over 150 reports and trouble-shooting upgrade issues.
• Kicked off project to give agents access to a greater range of member documents.
• Undertook analysis leading to a project request to provide the IT department with online conferencing tools.
• Undertook analysis leading to a project request to manage the resolution of corrective actions identified in a February 2015 Federal Reserve Audit.
• Led the internal initiative to develop project focused training material and courses for IT supervisors.

Confidential, Muscatine, IA

Project Manager

Responsibilities:

• Kicked off project to load test candidate business processes of a new cloud hosted Oracle EBS ERP system.
• This involved implementing a load testing application, Load Runner, developing test scripts, and managing the setup of hardware/infrastructure to create a new performance testing instance. Extensive use of MS Project and limited Primavera as planning tools.
• Implemented a replacement staff credit card system, iExpense. Kicked off a new project to ensure the business and system process was PCI-DSS compliant.
• Implementing replacement applications, OneSource, CertCapture, to calculate sales tax, tax exempt status and support state reporting of tax, as part of the ERP rollout.
• Implemented a replacement secure credit card sales payment system, CyberSource, as part of the ERP rollout.

Confidential, Moline, IL

Project Manager

Responsibilities:

• Responsible for program financials, quality control and resource management supporting 3 active projects with over 25 US and offshore resources valued annually at over $5M.
• Helping to ensure work undertaken was compliant with PMI standards using Lean Management and CMM principle ensuring management control supported the project work.

Confidential, Manhattan, NY

Project Manager/Scrum Master

Responsibilities:

• Initially managed a team of BA’s preparing user stories.
• Responsible for delivering features and user stories across multiple work streams and contributed to the development of supporting execution processes and standards.
• Then as a PM/Scrum Master using Lean Management principals was responsible for the Assembly/Distribution work stream managing client staff and multi-vendor teams consisting of developers, architects, COTS product suppliers, testers and analysts in a Scrum development environment.
• The scope of the projects being: identification business requirements thru to completion of UAT.
• Developed a project plan for delivery of Assembly/Distribution functionality with an identified completion date.
• This has been agreed with the client sponsor.
• Managed the growth of the BA team from 3 to 9 with responsibility from on-boarding to integration into the multiple work streams of the project.

Confidential, Peoria, IL

Project Manager/Scrum Master

Responsibilities:

• Took over as PM/Scrum Master of a SAP MES green field development effort, managing a team of onsite, offsite and offshore developers and SAP consultants/SME's.
• Responsible for project management and supported the PMO reporting profit and loss. Project was completed within time but over budget.
• Using PMI and Lean Management principles implemented project focused management processes.
• Established a position of trust with the client sponsor through the implementation of project management processes and honest ad-hoc and formal communications.
• Managed the project through multiple CR's and code corrections to deliver the agreed upon product on time.

Confidential, Moline, IL

Project Manager / Scrum Master

Responsibilities:

• Manage customer service expectations and contract management and act as a Scrum Master, under SAFE AGILE, for two AGILE Scrum teams located in Troy, MI and Linz, Austria.
• Coordinate sales activities across all Confidential business units at Deere.
• Ensured the work undertaken was compliant with PMI standards using Lean Management and CMM principle ensuring management control supported the project work complying with Confidential and Deere quality standards.
• Took control of invoice backlog reducing A/R ageing from over 90 days to below 60 days.
• Implementing an invoice submission process that will further reduce ageing to the account 45 days.

Confidential, Cincinnatti, OH

Project Manager

Responsibilities:

• Transitioned development work for CACS, (End-to-end collections and recovery), and ACAPS (Credit applications processing), applications from another offshore service provider to CGI offshore and Troy, AL.
• Participated in the client / CGI contractual negotiations, managed the establishment of the offshore work environment that met demanding bank security and quality standards.
• The core team consisted of 11 offshore and 6 onshore staff, and eventually grew to add 13 additional staff including developers and business analysts.
• Participated in the contract negotiations and negotiated the agreement of both client and delivery team management of the KPIs and SLAs to meet delivery and quality standards.
• Controlled the project ROI by managing the account financials and the team effort within contract performance parameters for an account in excess of $4M.
• Implemented project management processes to manage a team of 30 staff across multiple long term and short term assignments.
• Led a team of multiple internal and external vendors to set up the technical and physical infrastructure and processes enabling the provision of remote delivery within the agreed project and satisfying 2 external client compliance and security audits.

Confidential, Jackson, MI

Project Manager

Responsibilities:

• Managed a development and support team of up to 19 staff responsible for the development of, hosting of, and help desk for the EOTRAC application. Team managed the energy optimization programs implemented by company.
• Participated in the initial project contract negotiations and through the quality of service provided, managed 2 further extensions valued over $1M over the project lifetime.
• Delivered project to time and budget managing multiple change control items in the process.

Confidential, Davenport, IA

Project Manager

Responsibilities:

• Contract, budgetary and resourcing responsibility for 18 staff located in multiple geographically located teams to support legacy IT applications and operations of the Davenport and Tennessee plants. Grew the business by meeting and exceeding all written and unwritten KPIs and SLAs.
• Achieved zero attrition through proactive team building and motivation. This resulted in ever improving service provision through knowledge learned and retained.
• Grew annual account revenues from $1M to $2.6M over 7 years, and won a contract extension valued at $22M over 12 years as a result of high quality deliverables and performance.
• Secured and negotiated an operations support contract valued at $3.5M over 7 years.
• Through an open, honest and “can-do” approach gained a position of trust with multiple key contacts on the Alcoa account.

Confidential, Clearwater, FL

Quality/Testing/Release Manager

Responsibilities:

• Provided quality, testing and release management services for a project that developed software that enabled a nurse to perform simple health checks remotely and record and maintain patient self-medication history.
• Met FDA software development standards for a remote medication monitoring service allowing the service to be commercialized by the client.
• Completed 3 application and 4 software version implementations in 12 months with no quality errors contributing to the project meeting cost targets.

Confidential

Resourcing Manager

Responsibilities:

• Assigned staff to projects, recruited and in-processed new staff, developed and delivered unit management forecast demand reports. Analyzed skill profiles against demand to identify gaps in skill areas, developed training processes, and recruited appropriate personnel.
• Developed and implemented a re-training schedule to meet a demand for web-based skills.