SUMMARY:

• 12+ years combined project management/management experience. For over 8 years, worked with Fortune 500 customers as professional services or independent consultant.
• 8 years experience managing virtual teams in India, China, Ukraine, Europe and the U.S.
• Excellent management and client relationship skills: Strong ability to assess the problem, keep the focus and deliver the project.
• Experience in software/web/client - server application development and deploying the systems to 500K users. Deep understanding of software development lifecycle (SDLC) as well as Agile and Waterfall methodologies.
• Experience with projects across industries at large and small companies including Financial Services, E-commerce/Tech (Apple, Sun, QuickDog), Telecommunications and Healthcare.
• Managed middleware teams on multiple high profile projects including new Visa Cash Wise credit card and Apple Pay.
• Managed all process deliverables for J2EE application performance monitoring system. In addition, managed checkpoint, quality presentations and process deliverables. System was purchased/used by over 1,000 customers, many of them Fortune 500.
• Founded content development group, identifying requirements, hiring team of 11 in tough hiring climate. Managed setting schedule, creating processes and overseeing development through delivery. Group’s efforts resulted in a database of 5 million products, 3,000 categories and 2,000 websites.
• Designed, developed and delivered web/database, client-server and other software applications.
• Elicited requirements, coached clients on object-oriented design and built object-oriented prototypes using UML and other methodologies.

TECHNICAL SKILLS:

• MS Project
• MS Powerpoint
• Excel
• Word
• Lotus Notes
• Sharepoint
• Jira
• Confluence
• Java
• Javascript
• PERL/CGI
• HTML
• C
• XML
• SQL
• Lisp.

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Technical Project Manager

Responsibilities:

• Managed middleware part of high profile, $Multimillion system to standardize claims management and allow for seamless transfer of claims between multiple departments.
• Management requested that I take over project due to my success in dealing with the dynamic environment.
• Adapted critical modifications to Waterfall project driven by dependent Agile project.
• Directed/engaged backend, frontend and infrastructure teams to meet complex requirements.
• Gave updates to executive team.
• For new Visa card with 7 application areas, managed analysis, development and QA. Project involved multiple releases and frequent changes.
• Managed middleware teams on Apple Pay and security improvement projects during initial conversion to Agile and Lean methodologies. Contributed to process development.
• Handled 15 projects at a time over multiple quarterly releases in a global environment.
• Planned complex program schedules, budget and forecasts.

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Managed infrastructure projects from inception to production utilizing both Agile and Waterfall methodology.

Confidential, Pleasanton, CA

Project Manager

Responsibilities:

• Brought in due to prior Confidential experience and experience with financial companies.
• Managed 2 Agile projects involving modifications to the new Forecasting and Budgeting System for Northern California.
• As main liaison with business clients, managed $3 million budget and did project forecasting. Oversaw frequent enhancements to system, often after each 2-week sprint. Development team included resources from 3rd party vendor and KPIT.

Confidential, Emeryville, CA

Software Development Project Manager

Responsibilities:

• Brought onto team to manage collaborative software projects with new remote teams or team that had been acquired by the company.
• Managed integration of Monsoon marketplace with Sears website; reworked Bugzilla structure/managed migration of database to Jira; wrote Confluence documentation.

Confidential, San Francisco, CA

Software Development Project Manager

Responsibilities:

• Managed multiple successful quarterly releases of Wachovia integration projects SAFE-Transmissions (SAFE-T) and Transmission Conversion Repository (TCR) systems.
• Led 10-15 person cross-functional teams.
• Established rapport quickly with existing team members, the majority remotely located.
• Met fixed deadlines by customizing processes per release/project depending on constraints.

Confidential, San Francisco, CA

Program Manager

Responsibilities:

• In small, growing company, helped to hire/manage contractors in India who worked on financial management program and managed transition to Sharepoint and CRM.

Confidential, San Francisco, CA

Software Development Project Manager

Responsibilities:

• Products were WebSphere Studio Application Manager (WSAM) and Confidential Tivoli Composite Application Manager for WebSphere/J2EE/Web Resources/WebSphere Application Server.
• In a global environment, drove completion of all Confidential Tivoli process deliverables for 6 major releases from concept to post-delivery. Most projects lasted 1 year, ran up to $5 million and had 25-30 developers and testers.
• After purchase of Confidential, built globally distributed 12-person cross-functional team of people from Confidential, newly acquired Confidential and another acquired company. Completed process deliverables for release after 5 months, for new Confidential product based on acquired products.
• Selected to pull together project for delivery in 4 months, where prior planning was limited. Refined cross-functional team, set up schedule and fostered development team. Completed all deliverables on time.
• Oversaw adaptation and transition of project manager tasks to Agile Methodology from Waterfall methodology.
• Drove executive checkpoint presentations, managed legal, business and financial requirements and arranged product distribution/support.

Confidential, Oakland, CA

Software Development Project Manager

Responsibilities:

• Managed multiple successful releases of WSAM. Work included project planning, scheduling, tracking tasks/actions, issue resolution and management of risks.
• Introduced/taught project management processes to development team and others.