Product Manager Resume
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Richfield, MN
PROFESSIONAL EXPERIENCE:
Confidential, Richfield, MN
Product Manager
Responsibilities:- Primary representative for all digital marketing on Confidential .com for Consumer Deposits (checking, savings, CD’s & money markets).
- Ownership of all Confidential - channel initiatives, implementation, and post-implementation for key stakeholders.
- Develop & manage customer experience matrix.
- SME for industry trends and opportunities for the customer journey across all channels.
- Support overall Consumer Deposit Product plan and executional elements.
Confidential, Richfield, MN
Digital Strategy & Growth Planner
Responsibilities:- Strategize with several cross-functional partners such as SEO, Paid Search, Browse Creative Services and UX Teams to create a state of the art web experiences.
- Develop and manage category A/B Testing ideas to better optimize customer experiences.
- Provide insights for category site navigation and landing page experiences for Search Engine Optimization (SEO), Paid Search, and Internal Search engine.
- Analyze internal customer traffic trends and provide recommendations using Digital Analytics reporting tools: Site Catalyst and Hitwise.
- Responsible for competitive analysis of new functionality, using front end category taxonomy and product taxonomy based on industry trends.
Confidential, Richfield, MN
Marketplace Content Team Specialist
Responsibilities:- Served as strategic planner for Marketplace reporting dashboard via Adobe Site Catalyst, giving visibility to traffic source, and KPI’s for Marketplace sellers by category.
- Project Lead for the SEO enhancement on Confidential ’s Marketplace content team.
- Collaborate and manage implementation of requirements for content on Confidential .com strategy.
- Review site traffic source to A/B test enhance site traffic through content experience.
- Smoke test Marketplace content in product list pages and display pages to align with key brand/category strategies.
- Maintain JIRA ticket reporting for Confidential Marketplace to track brand content issues to closure.
- Map newly launched Marketplace products online to support growth of the online assortment by brand and seller base by category.
Confidential, MN
Digital Marketing Manager
Responsibilities:- Increased web based sales in 2009 from $28,000 to $60,000, and set the foundation for incremental growth year over year.
- Developed B2B book of business with both the regional + national distribution teams, and multiple Fortune 50 retailers.
- Designed digital B2B customer retention plan, and automated email program to promote brand.
- Wrote website content using keyword analytics and research.
- Implemented and monitored Google Analytics on site.
- Established online marketing brand focused campaigns using various SEO strategies including banner ad placement, and social media platforms such as Facebook and twitter via PPC campaigns to enhance online sales.
- Managed company YouTube channel for all commercial marketing promotions.
- Directed cross-functional web development project teams of 5 people to build tools for: inventory, sales, website management, and advertising programs.
- Project Lead for custom web administrative tools.
- Maintained and grew existing direct consumer base utilizing social media marketing campaigns.. .
