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Product Manager Resume

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Richfield, MN

PROFESSIONAL EXPERIENCE:

Confidential, Richfield, MN

Product Manager

Responsibilities:
  • Primary representative for all digital marketing on Confidential .com for Consumer Deposits (checking, savings, CD’s & money markets).
  • Ownership of all Confidential - channel initiatives, implementation, and post-implementation for key stakeholders.
  • Develop & manage customer experience matrix.
  • SME for industry trends and opportunities for the customer journey across all channels.
  • Support overall Consumer Deposit Product plan and executional elements.

Confidential, Richfield, MN

Digital Strategy & Growth Planner

Responsibilities:
  • Strategize with several cross-functional partners such as SEO, Paid Search, Browse Creative Services and UX Teams to create a state of the art web experiences.
  • Develop and manage category A/B Testing ideas to better optimize customer experiences.
  • Provide insights for category site navigation and landing page experiences for Search Engine Optimization (SEO), Paid Search, and Internal Search engine.
  • Analyze internal customer traffic trends and provide recommendations using Digital Analytics reporting tools: Site Catalyst and Hitwise.
  • Responsible for competitive analysis of new functionality, using front end category taxonomy and product taxonomy based on industry trends.

Confidential, Richfield, MN

Marketplace Content Team Specialist

Responsibilities:
  • Served as strategic planner for Marketplace reporting dashboard via Adobe Site Catalyst, giving visibility to traffic source, and KPI’s for Marketplace sellers by category.
  • Project Lead for the SEO enhancement on Confidential ’s Marketplace content team.
  • Collaborate and manage implementation of requirements for content on Confidential .com strategy.
  • Review site traffic source to A/B test enhance site traffic through content experience.
  • Smoke test Marketplace content in product list pages and display pages to align with key brand/category strategies.
  • Maintain JIRA ticket reporting for Confidential Marketplace to track brand content issues to closure.
  • Map newly launched Marketplace products online to support growth of the online assortment by brand and seller base by category.

Confidential, MN

Digital Marketing Manager

Responsibilities:
  • Increased web based sales in 2009 from $28,000 to $60,000, and set the foundation for incremental growth year over year.
  • Developed B2B book of business with both the regional + national distribution teams, and multiple Fortune 50 retailers.
  • Designed digital B2B customer retention plan, and automated email program to promote brand.
  • Wrote website content using keyword analytics and research.
  • Implemented and monitored Google Analytics on site.
  • Established online marketing brand focused campaigns using various SEO strategies including banner ad placement, and social media platforms such as Facebook and twitter via PPC campaigns to enhance online sales.
  • Managed company YouTube channel for all commercial marketing promotions.
  • Directed cross-functional web development project teams of 5 people to build tools for: inventory, sales, website management, and advertising programs.
  • Project Lead for custom web administrative tools.
  • Maintained and grew existing direct consumer base utilizing social media marketing campaigns.. .

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