SUMMARY

• To obtain a position that will utilize my knowledge and experience within an environment conducive to advanced opportunities and professional development.

SKILLS:

• HP Quality Center/ALM
• MS Project
• Windows NT
• Test Director
• Solution Manager
• Windows XP
• Quick Test Professional
• SAP
• Work Space
• SharePoint
• Oracle
• SQL
• Rational ClearQuest/Case
• SDLC/Methodology
• Unix
• Microsoft Office Professional
• AIM/ Methodology

PROFESSIONAL EXPERIENCE

IT Consultant/Test Project Manager

Responsibilities:

• Prepare test strategy and drive the testing activities from onsite for large Implementations across all projects
• Manage Project Plan according to Testing timelines and coordinated with Project Managers to prepare testing deliverables
• Manage off - shore resources and track progress daily
• Manage QA testing for multiple projects/products concurrently
• Guide the business for implementing the AIM methodology leveraging testing best practices
• Develop and maintain test plans for all Testing phases and upload to Workspace
• Manage defect tracking process, defect reporting, and dissemination of QA information
• Provide senior management with regular updates of testing status
• Prepare & conduct Test Readiness review meetings for all phases of test entry
• Prepare & conduct Close-Out reports for all phases of test exit
• Point of Contact with third party vendor supporting internal applications

Testing Manager

Responsibilities:

• Prepare test strategy and drive the testing activities from onsite for large Implementations across all projects
• Manage Project Plan according to Testing timelines and coordinated with Project Managers to prepare testing deliverables
• Travel to client site once a month to prepare for project testing cycles and deadlines prior to “go-live’
• Manage QA testing for multiple projects/products concurrently
• Guide the business for implementing the AIM methodology leveraging testing best practices
• Develop and maintain test plans for all Testing phases and upload to Workspace
• Manage defect tracking process, defect reporting, and dissemination of QA information
• Provide senior management with regular updates of testing status
• Workspace administrator; user access & roles, uploading test cases and all other PMO documentation
• Document quality assurance best practices to ensure compliance with company goals and standards
• Implement workflow using Workspace for Reporting, tracking, and determine priority of reported bugs based on company (SLA)Service Level Agreement
• Prepare & conduct Test Readiness review meetings for all phases of test entry
• Prepare & conduct Close-Out reports for all phases of test exit
• Point of Contact with third party vendor supporting internal applications

Test Engineer

Responsibilities:

• Created manual/functional test cases, and performed  functionality and regression testing of web applications
• Identified and tracked defects utilizing Mercury Quality Center
• Provided guidance and training to fellow team members as needed on test tools, processes, and procedures.
• Worked with project teams to determine testing needs, testing timelines, schedules, and risks
• Quality Center Administration; user account and project set up
• Quality Assurance process implementation and  improvement

SAP Testing Coordinator

Responsibilities:

• Responsible for coordination, integrity, and completion of Integration testing, re-testing, and User Acceptance Testing for the entire Newspaper Enterprise.
• Ensured appropriate scheduling, prioritization, and coordination of integration test execution
• Assisted with system reviews during feasibility, design, programming, testing, and conversion phases
• Coordinated setup of testing labs and facilities
• Facilitated team interaction between the business units, technology team and support teams
• Met with business partners to identify requirements and training needs
• Coordinated with off-shore testers for test automation
• Performed regression testing as well as validate fixes
• Coordinated with the training/instructional design team to ensure BPPs (Business Process Procedures) are updated and posted
• Provided testing metrics on a daily basis as well as escalate critical issues to appropriate levels
• Performed Mercury administration, user access, privilege setup, and maintenance
• Created Customer surveys, gather results to share with management and Functional Teams
• Assisted in implementation of Change Control process
• SAP Help Desk Support/SOLMAN
• Managed the weekly transport submissions and facilitated weekly meeting approval process
• Ensured that the Request for change is complete and all needs are well defined before moved through the CC process
• Monitored Solution manager daily to pull Change Requests and Service Requests to facilitate Level of Efforts and reiterate SLAs

Test Engineer  QA & Integration Team

Responsibilities:

• Developed/created master test plan documentation including system integration testing, certification testing, test cases, and test schedules
• Performed troubleshooting, root-cause analysis, solution development and implementation of major components of mid to large size projects
• Assisted with system reviews during feasibility, design, programming, testing, and conversion phases
• Performed tasks related to Airport Renewal including installation, customization, development, implementation, and maintenance of computer/network systems
• Executed test cases/scenarios across development projects to support functionality, user interface, regression, security, user acceptance, load, performance and failover/recovery testing
• Performed testing using Test Director/ Mercury Interactive Suite
• Evaluated, developed, implemented, and supported system architecture components throughout the Software Development Life Cycle (SDLC)
• Coordinated with application team concerning current release issues and potential solutions that impact schedule and testing status
• Maintained and modified Lightweight Directory Application Protocol (LDAP) entries
• Created manual test plans for Airport Renewal Applications and followed up with automated testing using Win Runner/QTP
• Entered and maintained manual scripts in Test Director/Quality Center along with requirements and traceability matrix
• Performed testing discovery, identified entry and exit criteria, and conducted internal testing
• Automated Manual Functional test cases using Quick Test Pro
• Produced defect reports for development/suite managers
• Completed user acceptance testing with airport agents and Delta officials
• Converted Deltaterm commands to ”New” Airport Renewal technology
• Coordinated efforts to ensure that all appropriate patches have been applied before a release moves to production
• Analyzed, researched, and recommended alternative actions for problem resolution for system software failures