Senior Applications Analyst Resume

SUMMARY:

Results driven Lean Six Sigma Black Belt with over twenty years of Process Improvement experience. Highly skilled in analyzing existing business operations and implementing strategies, processes and technologies to improve productivity and efficiency. Expert in facilitating change in a workforce to support organizational, financial and quality objectives.

TECHNICAL SKILLS:

Process Improvement
Problem Solving Project Management
Organizational Change
Business Analysis Training / Mentoring

PROFESSIONAL EXPERIENCE:

Confidential

Senior Applications Analyst

Responsibilities:

Gathered and documented detailed system requirements for large scale OMS upgrade
Primary client liaison for multiple system vendors and business units
Provided subject matter expertise in the area of AMI Smart Grid technologies

Confidential

Director Operational Excellence

Responsibilities:

Responsible for identifying & quantifying cost saving opportunities within business units
Responsible for identifying automation opportunities & non - value add business processes
Collaborated with senior management to implement approved recommendations

Confidential

BPM Smart Grid Consultant

Responsibilities:

Provided BPM consulting to support new Demand Response Smart Grid program
Worked with multiple vendors to deliver integrated functionality for Demand Response
Consulted client in the areas of Change Management and Business Process Excellence

Confidential

Senior Solutions Architect

Responsibilities:

Consulted senior management on strategic planning for Enterprise Architecture initiative
Developed future state system architecture models in support of SOA initiatives
Modeled cross-functional business & system processes using Mega enterprise modeling tool

Confidential

Senior Process Analyst

Responsibilities:

Facilitated process re-design workshops with business units and software vendors
Provided SOA assessment of future state business system architecture

Confidential

Smart Grid Business Analyst

Responsibilities:

Consulted client in the development of a customized Demand Response application
Worked directly with business units to integrate new AMI & LMS smart grid technology
Designed customized load forecasting processes to support new DR Management system

Confidential

Smart Grid Process Analyst

Responsibilities:

Developed new business processes to support smart grid implementation
Facilitated process design workshops to integrate smart grid technology into business units
Responsible for identifying process & system gaps related to smart grid implementation

Confidential

Process Analyst

Responsibilities:

Designed business processes for web-enablement of workers compensation claim processing
Consulted business units in transitioning business processes to a new web portal

Confidential

Senior Systems Consultant

Responsibilities:

Consulted client on organizational change efforts related to Pega BPM implementation
Provided subject matter expertise in the areas of process improvement and system automation

Confidential

Responsibilities:

Created data driven process to assist management in site selection for new financial centers
Facilitated business process design workshops with Marketing & IT departments

Confidential

Senior Process Consultant

Responsibilities:

Provided BPM consulting to support the management of the Confidential
Developed detailed process diagrams to support the implementation of the Confidential Project
Consulted management team on business process re-engineering strategies

Confidential

Project Consultant

Responsibilities:

Successfully managed an Oracle GL 11i upgrade for Accounting / Finance
Managed team of regulatory / accounting consultants in the implementation of Sarbanes-Oxley
Analyzed and streamlined business critical processes in support of Sarbanes-Oxley regulations
Consulted senior management in creating a culture of continuous process improvement
Responsible for managing process improvement initiatives for Accounting / Finance

Confidential

Six Sigma Black Belt

Responsibilities:

Provided strategic consulting in the areas of process improvement and organizational change
Responsible for analyzing & streamlining business processes across multiple business units
Reduced process cycle times through elimination of non-value added process steps

Confidential, Austin, TX

Senior Project Manager

Responsibilities:

Managed cross-functional teams of business / technical staff to achieve business goals
Responsible for the implementation of a company-wide automated workflow system
Reduced operational expenses resulting in savings in excess of $800K
Performed internal technical assessment of IT controls for compliance with Sarbanes-Oxley regulations

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