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Project Manager/scrum Master Resume

Brenham, TX

QUALIFICATIONS PROFILE:

  • Technically astute and a certified Project and Program Manager with solid experience in managing large IT projects and enterprise - wide records management projects in a variety of industries (including Fortune 100 and Fortune 500 companies).
  • Certified Scrum Master with extensive experience using key Project Management disciplines and Agile methodologies to deliver large-scale, complex projects and programs that combine business processes with technology to assist in application design, development, integration, testing, until final deployment.
  • Certified in Records and Information Management and National Archive principles, technologies, best practices, to ensure full compliance with related laws and to guarantee cost-effective, accurate, timely delivery, storage, and retrieval of records.
  • Dynamic and versatile, hands-on Project and Program Manager leading onshore and offshore teams to design and implement successful IT projects and strategic programs that align core business and IT objectives to deliver rapid results
  • Defining client business needs and establishing project priorities, and developing project artifacts while managing the triple constraints
  • Managing large volumes of complex records/documents and systems while prioritizing multiple tasks simultaneously
  • Building working relationships with clients, personnel, and vendors, applying effective communication and people management skills
  • Highly skilled in training and leading cross-functional teams of skilled experts to achieve high-quality results

CORE STRENGTHS:

  • Project/Program Management
  • Records Management
  • ERP Integration
  • Active and Inactive Record Systems
  • Electronic Records Management (ERM)
  • Master Data Management (MDM)
  • Strategic Planning
  • SDLC Methodologies
  • SCRUM Master
  • Technology Deployment
  • Solution Development
  • Agile Project Management
  • Application Testing & Deployment
  • Records Retention Schedule Development
  • Document Management/Big Data
  • SCRUM Master Product Owner
  • SAFE 4.0 Scaled Agile Methodologies
  • Portfolio Management
  • Data Quality Management
  • Enterprise Content Management (ECM)
  • Risk Management Analysis
  • Software Development
  • Security and Infrastructure Systems

TECHNICAL EXPERIENCE:

    • SharePoint 2010

    •  JIRA

    • Live Link 

    • Confluence 

    • Access 5.0 

    • Documentum 

    • SpotFire 

    • Oracle 

    • Microsoft Project 2000

    • Legal Key 

    • Accutrac 

    • SAP 

    • Primavera

    • Rally 

    • PeopleSoft 

    • SQL

    • CMMS 

    • Open Text Visual Basics

    • FileServ 

    • JD Edwards Software 

    • Web Application 

    • Versatile Software 

    • IBM Software

    • ▪ Microsoft Excel 5.0 

    • IManage

    •  DOCS Open Kofax Capture Software 

    • Clarity Software 

    • Encase 

    • Computer Online Forensic Evidence Extractor (COFEE)

 

PROFESSIONAL EXPERIENCE:

Project Manager/Scrum Master

Brenham, TX

Confidential

Responsibilities:

  • Managed and led two different Scrum Teams working on a common set of requirements for the development of a new system.
  • Foster an open communication with two product owners and two different project managers regarding the status of the teams.
  • Facilitated Product Back Log Grooming, Sprint Planning and design and estimation, Envisioning, Retrospective, Release Planning, Demos, assist the product owners, and conduct other Scrum-related meetings
  • Conduct Daily Scrum Stand up Meetings and monitor the Spring Burn Up and Burn Down Charts - Measure the completed story points
  • Ensured effective implementation of agile process and trained staff to maximize benefits
  • Measure Velocity: Expressed in number of Story Points completed per Sprint
  • Lead the program Level weekly separation activity calls and provide management with overall metrics and dash-boards for the accomplished activities
  • Closely work with Product Owners to ensure understanding of user stories
  • Coordinated with on site and offshore teams, multiple Vendor teams, various departments and ensured delivery of on time projects documentation
  • Lead efforts for end-to-end process and data migration to retain critical client and Conduct the Pre-and Post-migration server testing
  • Work with business/department managers to identify cross-team dependencies and manage inter-team tasks

Project Manager

Houston, TX

Confidential

Responsibilities:

  • Met proposal deadline by establishing priorities and agreement of target dates for information gathering, writing, review, and approval; entering and monitoring tracking of data; coordinating requirements with contributors; contributing proposal status information to review meetings
  • Improved proposal-writing results by evaluating and re-designing processes, approach, coordination, and implementing changes.
  • Established and maintained a strong professional relation with Sales team, Directors, business partners and stakeholders
  • Obtained weekly feedback on Statement of Work (SOW), monitored quality of work and ensured continuous improvement in services during and after Statement of Work (SOW) timeline completion
  • Assisted the organization with the demands of the competitive procurement process, and the demands associated with writing a Statements of Work (SOW)

Program Manager

Houston, TX

Confidential

Responsibilities:

  • Led a program involving multiple IT projects and project teams onshore/offshore to drive the product development and implementation for a SAP and Documentum System and service offerings
  • Turned around a troubled SAP project; Evaluated business processes, technology, and teams to understand gaps and core problems
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings
  • Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery of 15 major initiatives
  • Developed and managed the project schedule using Project Microsoft/JIRA, budget, resource allocation plan and other support requirements for program
  • Involved in design and UML development of business requirement documents, requirement specification documents, technical design documents including Mobile Device ability
  • Communicated program progress, escalations, and issue analysis to business stakeholders; met with steering committee to recommend and implement changes to product, processes, or business practice to resolve escalated issues, produce solutions and ensure adherence to budgets and established program schedules
  • Responsible for establishing and managing key testing milestones and working with Enterprise Testing Group
  • Responsible for identifying and managing project dependencies on the critical path and coordinated and managed code releases and shared APIs with other IT groups
  • Responsible for managing, developing, and coordinating customer requirements of complex systems defining integration, infrastructure, security, and security system requirements across multiple systems/projects/processes

Project Manager

Houston, TX

Confidential

Responsibilities:

  • Managed IT Java developers, business users, system administrators, database administrators and stakeholders to carry out the implementation of the Upgrade
  • Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups)
  • Enacted changes and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
  • Involved in developing UML Requirements Document, Technical Specifications and the Installation Plan for Upgrade of Documentum 6.0 to Documentum 6.7SP1
  • Analysed and Identified Impacts on Application Interfaces because of Upgrade and integration with Kofax
  • Oversaw the development of Test Plan and Test Cases for Unit Testing, System Testing and User Acceptance Testing (UAT) of Documentum 6.7SP1 Product Suite.
  • Managed the development Test Scripts and Deployment Scripts for Development and Test Environment.
  • Verified all ECM environments, infrastructure, security, and firewall provided by Infrastructure team was in accordance to the product specification Transformation Services
  • Performed data mapping between Documentum repository and PeopleSoft database
  • Trained, developed and mentored project staff and stakeholders in the use of JIRA and its importance to managing the project deliverables
  • Created Documentum Object Model, Cabinets and folder Structure on Repository
  • Responsible for developing traceability matric and success criteria and managing and escalating risk as appropriate
  • Created and maintained users, groups and roles using Documentum Administrator
  • Supported development of Migration Template and document migration processes performed Unit and System Integration testing and resolved technical issues
  • Lead five-day Documentum and Records Management workshop to ensure buy-in and support
  • Reengineered Records Management processes to adapt to system requirements
  • Developed and managed project deliverables including communication plan, deployment plan, escalation plan, risk plan
  • Developed Meta Data requirements to ensure data consistency and information retrieval across systems

Project Manager

Houston, TX

Confidential

Responsibilities:

  • Led large-scale IT and business implementation for enterprise-wide Records Management and MDM solution with integrations with Confidential Software
  • Involved in design and development of business requirement documents and technical design documents
  • Analyzed and made recommendations for client records file plans, retention schedules and reporting requirements
  • Developed standard naming conventions along with keywords and metadata to ensure record identification and location purposes for imported records into content management database
  • Ensured records retention schedules were attached to all files imported into content management system (LiveLink)
  • Worked closely with Kofax professional support team in designing and developing a scalable architecture that supports distributed capture and processing of images
  • Developed, and implemented records management policies, procedures, and records retention schedules for retrieving, storing, filing, and preserving official business records according too federal, state and local laws.
  • Developed and led strategy and programs for onshore/offshore staff training and development
  • Provided operational support and training to facilitate the ongoing departmental needs for business continuity planning in relations to document and records management
  • Assisted all departments local/regional with the application of established retention schedules; formulated records management policies and standard operating procedures per federal, state and local document management regulations
  • Responsible for developing traceability matric, success criteria and managing and escalating risk as appropriate
  • Integrated and managed document destruction program throughout the organization
  • Coordinated activities across multiple work streams as needed to meet IT and business objectives

Program Manager

Houston, TX

Confidential

Responsibilities:

  • Directed and led the efforts of a project team to deliver and complete projects and/or services for EPC and/or capital projects
  • Collaborated directly with internal or external clients on business goals, tools, strategy, and best practices of software development for LiveLink
  • Responsible and accountable for managing complex concurrent projects including projects that span multiple regions, functions and/or business units
  • Managed and directed the team's activities utilizing the organization's software and development life cycle (SDLC)
  • Interacted and collaborated with project managers to ensure alignment of project goals and progress with client needs and client priorities
  • Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups)
  • Led cross functional teams to complete projects or program deliverables within allotted timeline and budget
  • Identified key internal/external stakeholders necessary for project completion and developed overall strategy for executive of high value projects
  • Defined project scope and objectives; Delegated tasks to team members and identified resources

Director and Information Systems/Program MANAGER

Houston, TX

Confidential

Responsibilities:

  • Responsible for the development and implementation of a global PeopleSoft and Electronic Records Management System; including maintaining the enterprise records retention schedule, refreshing policies, legal preservation systems and championing ECRM practices across enterprise
  • Drove day-to-day execution of the overall project delivery process, including coaching cross-functional teams, and led and managed a Documentum Upgrade enterprise-wide
  • Upgraded PeopleSoft HRMS - HR and Benefits from v6.0 to 7.5
  • Involved in design and development of business requirement documents, requirement specification documents, technical design documents etc.
  • Identified, documented and supported application of PeopleSoft and EMC Product Suite patches and upgrade as required
  • Running upgrade compare reports. Running Data Mover scripts (DMS)
  • Worked extensively in upgrading Kofax from 7.5 to 9. This involved installing/configuring new servers, importing batch classes, export connectors, remote/central profiles, user/group authentication etc.
  • Managed and led the Master Data Management Project, Procure-to-Pay project, and Data Quality Management efforts enterprise-wide
  • Involved in design and development of business requirement documents, requirement specification documents, and technical design documents
  • Worked on Data Mover Scripts (DMS Scripts) on HR and Benefits tables to validate in different environments
  • Developed standard naming conventions along with keywords and metadata to ensure record identification and identify location purposes for imported records into content management database
  • Involved in documentation of technical specifications and developing test cases
  • Ensured records retention schedules were attached to all files imported into content management system (LiveLink)
  • Oversaw development in People Tools - Application Designer, Application Engine, Upgrade Assistant, Maintain Security, File Layout, Component Interface, Process Scheduler, PS Query and Data Mover
  • Designed, developed, and implemented records management policies, procedures, and records retention schedules for retrieving, storing, filing, and preserving official business records per federal, state and local laws.
  • Developed and implemented strategy and programs for staff training and development.
  • Provided operational support and training to facilitate the ongoing departmental needs for business continuity planning in relations to document and records management
  • Integrated and managed document destruction program throughout the organization
  • Developed and implemented project strategies with PMO office on IT solutions for Records and Information Management system, MDM, and ERP integration system
  • Developed and implemented business continuity/disaster recovery program for the organization along with strategies for the cleanup of legacy records throughout the organization
  • Developed policies and procedures for both structured and unstructured data to be used enterprise-wide
  • Managed and worked together with IT professionals to construct an enterprise-wide metadata tagging approach

Senior Information and Records Project Manager

Chicago, IL

Confidential

Responsibilities:

  • Conceptualized and designed Record Management Program for one of the oldest law firms in the Chicago area
  • Developed and implemented policies and procedures for physical and electronic records
  • Implemented a Document Management program consisting of over 12 staff members
  • Supervised the Opening/closing of new clients/matters, including assigning new client/matter numbers and the circulation of new business reports
  • Managed all records regarding Probates and Wills regarding Life Insurance and Beneficiaries
  • Remarkably displayed talent by reducing onsite cost for resources that earned the outstanding Achievement Award in year 2006
  • Instrumental in developing and implementing filing standards in alignment with Records Management best practices including metadata requirements and standard naming conventions
  • Pivotal in developing and implementing the firm’s training and communication programs relating to Record Management policies and procedures
  • Managed and supervised the retrieved of all major documents and information as mandated by courts for e-discovery
  • Played a vital role in conceiving alternative ways to assist client using new software tools in relation to system integration
  • Developed, planned, proposed, and implemented the conversion of the firm's files to an electronic database
  • Developed and managed an indexing system for offsite storage program
  • Provided firm-wide compliance planning for risk management, new business intake and conflict of interest administration
  • Facilitated miscellaneous projects including destruction of files transfer of files to clients/new counsel, inter- and intra-office file transfers, inactive records storage management and more

Project Document and Information Manager

Houston, TX

Confidential

Responsibilities:

  • Designed and developed Document Management Program enterprise-wide
  • Led and managed Master Data Management Project while ensuring Quality Management (ISO 9001) processes were imbedded into the day-to-day activities
  • Developed and implemented Document Control procedures which included applying metadata model and standard naming conventions
  • Managed and supervised a staff of 11 across the organization
  • Developed and implemented Document Management strategy and programs for staff training and development
  • Assisted in supporting external audits, coordinating activities in backroom and ensuring timely response to documentation requests for auditors
  • Collaborated with IT and the Financial Department to ensure that supplier master database captured all pertinent data needed to consolidate and maintain master file in one location as opposed to eight separate locations
  • Planned and directed activities such as scanning, archiving and purging of non- records
  • Managed the cost, complexity, and associated risk of a global project which underlies and/or is heavily interdependent with other core enterprise operational IT projects
  • Guaranteed system consistency and accurate vendor data management by facilitating the Master Data Management efforts

Records and Information Manager

Houston, TX

Confidential

Responsibilities:

  • Conceptualized and re-designed Document Management and Record Management Program
  • Managed Records Retention and disposition in compliance with Records Management program policy, legal and regulatory requirements, and business needs
  • Managed all E-discovery efforts and legal hold projects
  • Developed work plans for the records management functions, evaluated, and made recommendations on work products, methods, procedures
  • Managed all records regarding Probates and Wills regarding Life Insurance and Beneficiaries
  • Held compliance training and responsible for updating employees, managers and attorneys on compliance related matters
  • Supervised the Classification of vital records and cultivated appropriate disaster protection and recovery plans
  • Carried out and delivered activity and statistical reports mandated by the firm for the overall aspects of the records program
  • Managed a vital records program for the firm by identifying records and methods of protection to preserve recorded information essential to continued operations
  • Successfully refined and implemented new records management processes and procedures for maintaining, managing and archiving records to increase efficiency

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