Marketing Director Resume
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KEY SKILLS AND EXPERIENCE:
- 10+ years of experience in media, retail and product marketing roles
- 10+ years of Confidentialmarketing sales support including CRM, sales development and training
- Digital Marketing including SEO, SEM, PPC, Adwords, PLAs, retargeting, social and display
- Strong web analytic skills including traffic trends, abandonment, visitor flow, and demographics
- Primary market research including focus groups, panels, product and customer segmentation
- Data analysis including demographic, ethnographic, transactional, geographic, financial and product performance
- Teaching experience as a chemistry TA and as a trainer for Gannett
- Solid leadership and people development skills
- Strong strategic thinker and planner
- Experience in B2B and B2C direct marketing including list generation, production and results tracking
PROFESSIONAL EXPERIENCE:
Marketing Director
Confidential
Responsibilities:
- Oversee marketing functions for Confidential - Citizen, Springfield News-Leader and 18 different community publications
- Closely support sales efforts with prospecting strategies, sales collaterals and training
- Establish go to market strategies for new business segments in retail and Confidential channels
- Developed award winning Confidential and Confidential marketing campaigns that integrated traditional, digital and social media
- Successfully implemented new lead generation and tracking system that in drive over $200,000 in incremental revenue in the first six months of operation
- Managed Confidential social media efforts that increased engagement by 150% over prior year
- Led Client Strategy team that has closed over $1.6 million in revenue in 2015
- Developed new sales seminar series that generated $100,000 in revenue on the first day
- Created new Confidential marketing campaigns that have increased inbound leads by 25%
Marketing Manager
Confidential
Responsibilities:
- Coordinated all marketing and advertising efforts for 34 store retail store chain and website
- Conducted strategic analysis of new and existing market areas to determine competitive environment, key business units and potential sales
- Oversaw ecommerce operations and merchandising growing sales by 100% in one year
- Managed social media efforts that tripled social media interaction in two years
- Improved direct marketing creative and list procurement to drive lower production costs and higher piece revenue
- Developed tracking methodology to measure ROI of featured products
- Coordinated creative efforts behind key events like Orange Friday, Toy Season opener and Black Friday
- Set media plan and strategy for enterprise with inputs from merchandising and store operations
- Managed email marketing efforts to grow sales among key ecommerce customer segments
- Served as point person for media interviews and show appearances
- Conducted quantitative surveys to monitor purchasing decisions, brand awareness, and customer satisfaction
- Coordinated the promotional activities for Outdoor shows including TV appearances and press releases
- Collaborated with merchandise managers to design tab front covers and special sections
- Assisted with private label credit card marketing efforts
Marketing Manager
Confidential
Responsibilities:
- Created and presented over 75 different large scale sales presentations generating $374,000 in incremental revenue
- Coordinated local sales initiatives targeting local controllable revenue opportunities that grew revenue by $1,450,000
- Developed competitive database to track media spending across key markets
- Conducted several research studies to set product development plans and assist with newspaper redesigns
- Developed social media plan and assisted in the development of the Facebook and Twitter accounts for Gannett Wisconsin
- Collaborated with News and Advertising to create SEO/SEM training
- Analyzed search rankings and developed corrective action plans to increase search rankings by at least 80%
- Led the initial development plans for new websites and new publications
- Used customer revenue data to optimize sales territories
- Monitored media trends to identify future revenue opportunities and new revenue threats
- Developed online KPIs and reported monthly results to Gannett leadership
- Utilized visitor flow analytics to identify page linking opportunities between Gannett sites
- Reviewed website Metadata to make improvements in SEO rankings
- Led the marketing implementation efforts for Yahoo partnership sales rollout for all 10 Gannett WI newspapers
- Conducted numerous consumer segmentation studies for Gannett properties and for key clients
- Collaborated with local Chambers of Commerce on community surveys
- Managed the first three years of the Tour de Kota bike tour in South Dakota
- Conducted audience based selling training for all Gannett newspapers and tv stations
- Assisted with the annual strategic planning process including revenue forecasts, circulation trends and operational plans
- Established RAM consumer research panel in Confidential & Confidential markets
- Monitored competitive websites on several key dimensions including traffic, visitor demographics, advertiser and other relevant factors
- Maintained competitive files for all local media competitors that tracked ad count ad/ed content, key advertisers and audience size
- Collaborated on the development and implementation of Confidential selling against TV and radio training
- Developed a media math training program for Gannett Wisconsin sales reps and management
- Conducted in depth sales analyses that examined territory potential earnings by business segment, employee count, and advertising mix
- Led the development of new outdoors website (Confidential)
- Collaborated with circulation departments to segment subscriber customer bases in all 10 Confidential markets
- Marketing representative for Confidential Operating Committee
- Tracked category market share and ad spending for Confidential
- Developed revenue projections and spending forecasts at the territory, site, and group
- Set and tracked marketing research and promotional budgets
Business Development Manager
Confidential
Responsibilities:
- Tracked market share of digital imaging product line and reported findings to leadership
- Analyzed digital imaging consumer trends to align promotional efforts with consumer behaviors
- Conducted consumer research to understand purchase path and used finding to redesign digital imaging area in stores resulting in a 55% increase in digital imaging sales
- Worked with store operations to create digital imaging training for store associates
- Created in-store signage to educate consumer on digital imaging
- Collaborated with vendors to develop cross-promotional direct mail pieces that increased printer sales by 10%
- Collaborated with merchandising team to set sales strategies for emerging compact memory and digital camera accessory product lines
- Conducted in depth analysis of Best Buy Appliance business to better understand consumer perceptions and gaps in product and service lines
- Utilized research findings to create a new Appliance strategy based on consumer shopping patterns and behaviors that increased market share by 14%
- Identified opportunity to reduce appliance and home entertainment product returns that saved $10 million in first year of operation and increased customer satisfaction
- Led cross-functional teams tasked with resolving appliance close rate issues and developing special order capability
Product Manager
Confidential
Responsibilities:
- Oversaw product development for Confidential,Confidential,Confidential,Confidential product lines
- Collaborated with vendors to deliver product lines that met margin and quality goals
- Led Katun's initial launch of ink jet cartridge products
- Worked with engineers on toner cartridge designs to insure proper matching functionality
- Assisted sales reps with customer service issues
- Managed vendor relationships with companies based in the US, Mexico, Japan, Korea, Taiwan and Switzerland
- Developed B2B marketing materials for product lines and new new product introductions
- Monitored product life cycles and recommended products for discontinuation
- Conducted a complete vendor switch for Toshiba product lines that increased revenue by 38% and decreased costs by 17%
- Coordinated internal and external product testing efforts to insure new product quality standards
- Conducted research on product lines to determine market share, competitive trends, and new opportunities
- Collaborated with sales reps on major client sales presentations
- Tracked machine populations by country to determine optimal product distribution
- Measured overall product launch ROI
- Helped launch complete product management software system to track resource deployment and control development expenses and increase time to market
- Developed database programs to track internal testing status and external competitive trends
