SUMMARY:

• Experienced and dynamic project management professional/business consultant with a strong technical background and proven track record of planning and executing large scale system implementations and upgrade projects.
• Excels in identifying client needs, driving products/service requirements, optimizing resource allocation, managing large capital and operating budgets, user training & market adoption. Hands - on leader with experience driving large project teams with onsite/offshore model.
• Experience spans financial services, mortgage/banking and consulting practice, serving both Fortune 500 and startup companies.

AREAS OF EXPERTISE:

• Project/Program Management
• budget management & implementation
• requirements/change/vendor management
• waterfall & agile scrum methodologies
• Product Development
• Mortgage Industry
• driving cost optimization through onsite/offshore model
• excellent verbal/written communication & presentation skills

SELECT CAREER HIGHLIGHTS:

• Directed requirements gathering and implementation of global trade technology solutions for JP Morgan Chase Clients - supported 10 major clients and in excess of $16M annual revenue.
• Led the implementation of several high-quality deliverables and software releases for JPMC, generating more than $2M in revenue - earned recognition from customer management.
• Served as liaison between clients and JPMC product engineering team for design of complex integration touchpoints and database mappings to ERP systems such as Oracle, SAP, and CRMs such as Clarify.
• Managed IT operations and end-to-end implementation of Crunchtime, a restaurant ERP solution (COTS product) for all corporate and franchised locations of a nationwide food franchise, supporting combined annual revenue of $12M+
• Successfully promoted the DevOps methodology and managed the design and development of a CI/CD pipeline leading to complete automation of porting code to production.
• Developed a cloud based training platform for an Advanced DevOps and CI/CD training course and forged partnership with the DevOps Institute towards offering the DevOps Foundation certification course.

TECHNICAL SKILLS:

PROFESSIONAL OVERVIEW:

Senior Project Manager / Principal Consultant

Confidential

Responsibilities:

• Developed and maintained project plans, managed business requirements and drove implementation efforts in an Agile environment.
• Managed the design and development of a CI/CD pipeline including tool selection process to automate the build and release process at QVC.
• Responsible for leading business analysis and impact assessment through partnership with businesses client teams
• Promote, sell and manage projects related to public cloud deployments, DevOps, quality assurance, training and consulting services.
• Deliver managed solutions and services, end-to-end quality assurance services and security services such as pen testing and static code security analysis.

Senior Project Manager / Principal Consultant

Confidential

Responsibilities:

• Managed the development and implementation of an IVR(Interactive Voice Response) system for the cellular customer base of AT&T.
• Managed integration with Yahoo portal for handling email and broadband services at AT&T.
• Developed and maintained project plans, managed business requirements and led design/testing/implementation efforts in an Agile Development environment.
• Planned and tracked resource allocation based on cost estimates, managed all procurement activities for hardware, software, and services; oversaw design and development for various data touch points and interfaces.
• Achieved production dates for cutover from legacy systems to a Cloud-Based COTS product, streamlining the process of managing inventory, cost, and labor across all locations.
• Managed successful migration of critical production data with no impact to day-to-day operations.
• Managed the design and development of an intranet portal with an integrated training platform for EntryPoint consulting (Acquired by KPMG Consulting)

Principal Consultant / Partner

Confidential

Responsibilities:

• Managed in-house IT projects and business requirements analysis, including developing systems and optimizing processes to boost efficiency.
• Aligned operations with corporate policies/procedures and federal and state regulations.
• Worked on business development projects and managed the sales team.

Project Manager / Senior Systems Analyst, Managed Services 

Confidential

Responsibilities:

• Developed project plan, defined business requirements, reviewed implementation design and system test plans, tracked resources, and directed JPMC data center in procuring and installing required hardware/software architecture.
• Achieved production dates for cutover from automotive client’s legacy system to JPMC technology, creating significant savings in system maintenance costs while providing more robust user functionality at a 50% greater response time.
• Migrated complex legacy data from mainframe to Oracle database, preserving years of critical information to support client trade compliance, metrics, and reporting.
• Architected a flexible, robust system design that could be easily replicated for new global trade clients in telecommunications and consumer products industries.
• Forged partnerships and coordinated technical and project requirements with integration partners in 10 countries, including BAX Global, DHL, Federal Express, Schenker, and UPS.

Implementation Lead / Senior Consultant

Confidential

Responsibilities:

• Managed successful deployment of TradeSphere global trade software for multiple client accounts, playing a vital role in gathering and documenting functional and technical requirements.
• Implemented Oracle 11i integration and multiple compliance rules for 100+ users at Silicon Graphics, reducing processing time from hours to minutes.
• Deployed a complete global export solution for Confidential, which involved the design and development of interfaces with Clarify, compliance rules, consolidation of shipments, and generation of export documents.

Technical Consultant

Confidential

Responsibilities:

• Oversaw technical software solutions as part of Confidential trade software implementation projects for clients such as Confidential.
• Developed and configured complex software objects such as documents, windows, compliance rules, and interfaces using Forte, scripting, and SQL; gathered functional requirements and defined technical design for the installation of TradeSphere on multiple OS (Windows, Solaris, HP-UX) using Oracle, SQL Server, and DB2 database systems.
• Resolved critical issue with database locking while on-site at Microsoft, enhancing application user interaction.
• Earned client recognition on project at Skil-Bosch for design/development of complex interfaces and exports documents.

Sr. Business Analyst

Confidential

Responsibilities:

• Responsible for the implementation and customization of various Apex General Insurance software modules, supporting insurance clients including Confidential.
• Analyzed and documented new requirements provided by the insurance industry, obtaining client feedback for new process development and defining work flows.
• Involved in sales demonstrations and training of resulting solutions.
• Developed strong domain expertise in the areas of insurance underwriting, premium calculations, claims, products, and general ledger.
• Successfully setup complex configurations for up to 100 users per implementation.