SUMMARY:

• Experienced senior level server administrator, supporting Windows and Linux server software and hardware. Experienced in supporting virtualization including VMWare ESX, Microsoft Hyper - V, and Amazon AWS cloud services.
• Quick learner with excellent problem solving and communication skills.

WIDE RANGE OF COMPUTER EXPERIENCE INCLUDING:

• Amazon AWS (EC2, RDS, S3, and others)
• System Center Configuration Manager
• Windows Server (all versions including Core)
• Active Directory
• Exchange 2013 and 36 5
• G Suite
• Symantec, McAfee, and other anti-virus solutions
• Powershell for administration and automation.
• Virtualization including VMWare and Hyper-V
• Nagios and other monitoring software
• HP, Dell, and Cisco server hardware.
• System Center Orchestrator and Operations Manager.

PROFESSIONAL EXPERIENCE:

Senior IT Manager

Confidential

Responsibilities:

• Responsible for all IT systems in the company, including internal and customer-facing AWS infrastructure.
• Administered Amazon Web Services (AWS) infrastructure, including EC2, RDS, S3, VPC, CloudWatch, CloudTrail, IAM, and others.
• Installed/administered Windows and Ubuntu Linux servers (all in AWS).
• Administered environments for email, chat, collaboration, and office software, starting with Office 365, then migrating to G Suite.
• Maintained backups for critical systems via shell scripts and AWS S3.
• Worked in Ubuntu Server to and MySQL to support the company’s application.
• Headed migration projects, including email, file storage, collaboration software, and development (scrum) software.
• Was responsible for researching and recommending and needed technology solutions (collaboration tools, webinar/meeting services, productivity tools, etc).

Open Systems Engineer

Confidential

Responsibilities:

• Designed and built SCCM implementation from the ground up for subsidiary companies and the company as a whole after merging domains. Utilized SCCM for OS deployment, software updates, application deployment, and reporting. Created custom OS and application deployments. Created custom reports as requested by management.
• Responsible for software updates for 750 virtual servers. Devised plans to test and deploy updates with minimal downtime.
• Assisted moving to a new office, planning and installing hardware at the new location as well as minimizing downtime for critical systems during the move.
• Assisted in merging systems between two subsidiary companies, including synchronizing Active Directory and Exchange information, as well migrating users, systems, and data to a new domain, then decommissioning the old domain.
• Managed Active Directory, DNS, DHCP, and Group Policy including building domain controllers and other servers as needed.
• Used PowerShell to automate processes, including importing pictures into active directory for display in Outlook, assigning vCenter tags to virtual machines based on certain criteria, and gathering needed information for migration purposes.
• Worked extensively with VMWare ESX, vCloud Director, and VMWare View VDI.
• Managed Websense web and email security applications.
• Researched, purchased, and implemented various systems as required by the business such as an enterprise-level FTP solution, software and hardware to display useful information on monitors for customer service, and internal instant messaging.

Senior Server Administrator

Confidential

Responsibilities:

• Built and maintained Windows 2003 and 2008 servers for various functions, including Active Directory, security, email, internet access, printing, backups, anti-virus, and file storage. Worked with all versions of Windows Server 2000, 2003, and 2008, including Core.
• Administered Active Directory including an extensive Group Policy installation, installed new domain controllers, and upgraded the domain to 2008 R2 level.
• Maintained all other aspects of the Active Directory domain, including DHCP, DNS,
• Installed and maintained RSA SecurID, enVision, and Data Loss Prevention.
• Wrote Powershell scripts to automate various processes.
• Maintained multiple backup solutions, including encryption.
• Used Qualys to scan servers for vulnerabilities, maintained servers with hotfixes and patches when issues were reported in scans.
• Used Microsoft Hyper-V and Virtual Machine Manager to work with virtual servers.
• Used Bluecoat ProxySG to secure internet access for users.

Server Administration

Confidential

Responsibilities:

• Built, supported, and decommissioned domain controllers, DNS servers, and DHCP servers as needed.
• Updated structure of server farm for the several offices, including building/implementing new servers, consolidating functionality from old servers, installing server rack hardware, and updating battery backup systems.
• Assisted with the integration of users from an acquired company into the Fidelity network and mail systems.
• Established remote access procedures to maintain servers at sites without local support personnel, including the use of remote access hardware from Dell and HP.
• Assisted with several office relocations, ensuring network connectivity, minimal server downtime, access to email and printers, and other related issues.
• Maintained monitoring systems to alert the systems team of server issues including Nagios and Opmanager.
• Maintained Openfire internal instant messaging system, integrating it into Active Directory and deploying it to users throughout the company.
• Maintained several Linux systems at Confidential, including web and SFTP servers.
• Used VMware to install virtual servers at multiple sites.

Confidential, Plano, TX

Senior IT Manager

Confidential, Plano, TX

Open Systems Administrator

Confidential, Plano, TX

Senior Server Administrator

Confidential, Plano, TX

Senior Active Directory Administrator

Confidential, Plano, TX

Infrastructure Analyst Level II

Confidential, Richardson, TX

Internet Technical Support Representative

Confidential, Dallas, TX

Technical Support Representative

Confidential, Richardson, TX

Assistant PC Administrator