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Senior Project Manager Resume

New Orleans, La

SUMMARY:

  • Over 25 years of experience in leading teams with emphasis on Project Management, change management, risk management, quality and testing, and experience in training and facilitation
  • Industry experience has included Retail, Department of Defense, Insurance, Banking, Health, Manufacturing, Industry and public sector
  • Hands - on Senior Project Manager, leading multiple projects simultaneously
  • Strong problem-solver; quick to appraise situations, ask the right questions, listens and observes.
  • Experience to resolve risks before they become issues
  • Led complex cross functional projects within challenging political environments
  • Developing and executing strategic leverage organizational, operational and technology opportunities
  • Managed cross functional teams of over 50 resources in multiple locations
  • Lead Teams of up to 50 employees including full time, consultants and off shore resources including project managers, developer and testing teams

TECHNICAL SKILLS:

  • HP Project and Portfolio Management Center
  • HP Application Lifecycle Management 12 (Previous versions of Quality Center)
  • Microsoft Project
  • Primavera 6.0
  • Microsoft Applications (Outlook, Word, Excel, PowerPoint, Publisher and Project)
  • Mobile (Blackberry, iPhone), GUI, mainframe and web based systems
  • JIRA
  • TFS

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

  • Project Manager for a Micros (Oracle) Point of Sales for Cornerstone Brands
  • Senior Client interface and lead the day to day operations, facilitate meetings with the client and all third party interfaces
  • Lead a team of both on shore and off shore development and testing teams
  • Ensured various integration elements of assigned project are properly coordinated including: project plan development, project plan execution, and overall change control; Developed highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects
  • Responsible for writing all Statement of Work and Financial ramp plan
  • Tracks and monitors all risks and issues and identifies mitigations; troubleshoot project issues and escalate them to upper management if necessary
  • Responsible to provide final approval for entire project on behalf of all stakeholder, submits all financial reports to the client for payment; managed the overall budget exceed one million dollars.
  • Created Change Requests for project exceeding over five hundred thousand dollars
  • Energetic, enthusiastic and a great communicator internally as well as with contacts on the client side on all levels. Spent time talking with our clients to understand project objectives and client needs, to plan and scope projects accordingly
  • Organized, able to meet clients deadlines, work well under pressure, and meet deliverables on time in a fast-paced environment
  • Maintained thorough understanding of payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks

Confidential

Quality Assurance Manager /Project Manager

Responsibilities:
  • Quality Testing Manager for six projects (Luxottica) ensuring that Performance, Automation and Regression testing were completed. Briefed Senior Management each month
  • Leading a team of four testers for testing for Ecommerce products including Kraft Brands.
  • Restructured SharePoint site for Quality Department
  • Implementing processes for all reporting
  • Using JIRA, TFS and Quality Center for Tracking and Reporting for defect management

Confidential, New Orleans, LA

Senior Test Manager

Responsibilities:
  • Responsible for customization on ALM Version 12 (Quality Center) to align with Confidential Testing methodology
  • Developed PowerPoint slide deck to identify changes from customization for presentation to Senior Management
  • Developed all reports in ALM that will capture real time data for requirements traceability, Test Planning, Test Execution and Defect Management

Confidential, Orville, OH

Senior Test Lead/Project Manager

Responsibilities:
  • Senior Project Manager for the relaunch of the Java Cabana Online store; responsible for project planning using MS project, leading daily status meetings with all key players including sponsor, developers, test team and key business in ensuring that the project met all deliverables
  • Managed, updated and tracked all issues and risks
  • Working with three outside vendors for testing of the product including Security testing
  • Project was successfully implemented with no discrepancies and on-line store is up and running
  • Senior Test Manager for a finance project for reporting for Senior Management on real time data using the IPad.
  • Responsible for writing the test strategy, identifying entrance and exit criteria, issues, road barriers and overall testing strategy.
  • Utilized Quality Center 10.0 and updated and moved all requirements into the application therefore true traceability to test cases
  • Collaborated with finance team in identifying test cases for Use Acceptance Testing

Confidential, Columbus, OH

Consulting

Responsibilities:
  • Senior Project Manager for a team of five consultants all working remote for the Hardware Infrastructure Refresh project
  • Managed the scheduling, budget for equipment, inventory procurement and senior point of contract for 3rd party vendor to ensure the success of the hardware refresh for 280 refresh sites for Siemens, USA
  • Project was a full SDLC, end to end project
  • Release Manager for industry portfolio for Windows 7 conversion for over 2000 end users
  • Worked with vendor and manage trade-offs for equipment inventory
  • Accountable for all quality reviews for all hardware refresh sites that were refreshed, over 250 completed
  • Central point of contact for engineers, project managers, lead engineers and 3rd party vendors and led the Quality reviews, peer gates and day to day operation
  • Documented and obtained approval from senior management and responsible for tracking and monitoring all changes
  • Worked in an Waterfall environment

Confidential, Columbus, OH

Senior Software Quality & Test Manager

Responsibilities:

  • Established Software Quality Objectives for the next twelve months for all projects
  • Ensured that all project requirements were properly documented in quality center and mapped to test cases and test scripts
  • Developed and performed software testing strategies including verification and validation
  • Senior Quality and Testing Manager but was also a hands on tester for all projects including Mainframe, Web-based and distributed
  • Reviewed, evaluated and determined hardware testing environments for all three applications
  • Supervised, coach, mentor and motivate project team members and consultants, and influenced them to take positive action and accountability for their own work
  • Liaison with IS-FS Product Manager and Software Development Manager to ensure delivery of high quality products within release timeline targets
  • Correlated areas of focus and prioritized testing methodologies based on the needs of the client, and areas of current and future development focus

Confidential, Columbus, OH

Integration Testing Lead

Responsibilities:

  • Lead Tester for a new application for SAAS - Salesforce
  • Managed oversight and measurement for project status and deliverables with regards to testing utilizing both web based and mobile applications
  • Facilitated the defect and change management meetings and ensured that all changes were documented and tracked
  • Planned, communicated, and executed all integrated testing for both applications
  • Maintained testing documentation to insure quality and for auditing purposes utilizing SharePoint
  • Development of test beds that can be used for all upgrades and enhancements
  • Wrote all test cases and scripts for Integration testing for both applications
  • Responsible for regression testing following each release and upgrade for manual testing
  • Facilitated training for train the trainers for the I3 Telephone integration with Salesforce

Confidential, Cleveland, OH

Senior Project Manager

Responsibilities:

  • Responsible for oversight and measurement for project status and deliverables for a project exceeding $500K annually
  • Administered and managed ongoing project change control and risk management
  • Maintained and ensured that all project documentation was ready for quality audits and were and ready for auditing purposes
  • Developed the contract and statement of work for 2009 and 2010 and was able to get the court to release funds of over $400K that was owed to the consulting firm
  • Managed a staff of 7 Resources on board and 3 off shore resources
  • Facilitated collaboration sessions with Senior stakeholder to drive design, solution requirements, and overall scope

Confidential, Cleveland, OH

Senior Project Manager

Responsibilities:
  • Defined and developed the processes and procedures for change management and risk management for over 117 projects, project budget exceeded over $25 million dollars
  • Developed 117 Project Plans for Testing and Implementation using Primavera Team Play 6.0
  • Estimated time and forecasting resource requirements for all the projects and responsible for roll up to one master plan
  • Facilitated the weekly change control management board and ensured that changes that affected scope, cost or scheduled were documented and approved/rejected or deferred and documented all findings for all 25 projects
  • Developed and managed the weekly report for senior management which consisted of one corporate report for over 25 projects

Confidential, Cleveland, OH

Testing Group Manager

Responsibilities:
  • Group Manager for the Quality and testing teams for core and core renewal applications
  • Managed the day-to-day operations for a staff of 13 full time employees and 45 contractors for all testing for all Core and Core Backend applications including mainframe and distributed.
  • Responsible for defining processes and procedures and managing the resources for all activities for quality and testing for over 25 projects initiatives ranging from just under $1 million dollars to over $25 million dollars annually for full life cycle
  • Rolled out a new quality assurance methodology which included new processes and standards, presented to all management
  • Defined and wrote all job requisitions for all roles within the Quality Team
  • Vendor engagement manager and worked with 14 contract vendors and ensured that right candidate were hired for the right position at the right time.
  • Personally interviewed all candidates, and was the final decision maker in hiring
  • Facilitated requirement inspections and implemented quality gates throughout the lifecycle of the project which resulted in a 30% decrease in defects the first year
  • Developed reusable test beds resulting in an expense savings of $ 1.7 million dollars
  • Worked with off shore teams on reusable test cases and scripts

Confidential, New Orleans, LA

Senior Trainer/Grant writer

Responsibilities:
  • Wrote and managed the Department of Labor Incumbent Work Training Grant exceeding 750K for Hotel Industry consisting of eleven 3 and 4 Star hotels annually
  • Facilitated, gathered and documented input from users, sponsors, stakeholder and focus groups
  • Facilitated strategic planning seminar for all senior managers for 3 year and 5 year vision
  • Developed and facilitated customized soft-skill training courses including pride and professional, sexual harassment, impeccable customer service and sales on the phone (1st Impression) for over 600 employees

Confidential, New Orleans, LA

Senior Project Manager

Responsibilities:
  • Directed the day-to-day operations and technical oversight for a staff of 26 full time employees and 30 subcontractors in an enterprise technology environment in multiple states
  • Developed a web based distance learning management system for Department of Defense
  • Managed annual congressional budget of $12.8 million dollars annually
  • Spearheaded, led and monitored all activities leading up to achievement of software capability maturity level 2 in less than 12 months while continuing to direct the day-to-day operations
  • Vendor management for 10 subcontractor firms and 3 major universities
  • Screened, interviewed and responsible for hiring of all employees
  • Senior chairman of the risk and quality control boards
  • Facilitated project team status meeting and updating reporting for senior leadership including the provost for all three major universities
  • Developed and implemented project sign-off processes for all project deliverables
  • Created charters, scope, and detailed spreadsheets for the PMO Office

Confidential, New Orleans, LA

Training Manager

Responsibilities:

  • Managed oversight and measurement for project status for a budget of 3 million annually
  • Administered and managed ongoing project costs and change control
  • Planned, communicated, and executed on all project initiatives
  • Wrote the application proposal for fund granting for five subcontract companies within the organization; funding was approved for 700K therefore allowing companies to reallocate training dollars

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