We provide IT Staff Augmentation Services!

Project Manager Resume

Houston, TX

PROFESSIONAL SUMMARY:

  • Multifaceted project management career with proven track record of leadership and innovation
  • Continuously improve systems to substantially increase productivity and sales
  • Proven achievements in leading cross - function teams in matrixed organizations

TECHNICAL SKILLS

  • Solution Implementation
  • Product Development
  • Digital Marketing
  • Service Delivery
  • Content Development
  • Training/Troubleshooting
  • Process Improvement
  • Key Stakeholder Relations
  • Community Management

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Developed seven-point customer success system to optimize client-team relations.
  • Reduced process redundancies to generate opportunities to introduce new services.
  • Managed and delivered service of up to 37 individual projects simultaneously.

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Managed five user communities - Cisco Collaboration certification, IT Careers, Women in Networking - to nurture user participation, build partnerships, and drive increased sales.
  • Produced over 150 CCNA Collaboration, CCNP Collaboration, and CCIE Collaboration technical webinars, training videos, and product marketing videos.
  • Developed multiple quick-reference guides for 270 Cisco TelePresence Immersion rooms.

Confidential, The Woodlands, TX

PMO Coordinator

Responsibilities:

  • Developed Project Management Standards and Best Practices to increase Global IT Project Management maturity from level 0 to level 3 within one year.
  • Secured senior management buy-in for implementing new PMO by conducting and presenting comparative research and metric plan.
  • Led project management training in 15 countries, effectively aligning newly implemented project management standards with organizational goals.
  • Initiated weekly OEM customer conference calls and steered effort in delivering technical content and discussions.

Confidential, Houston, TX

Program Coordinator

Responsibilities:

  • Effectively managed third-party vendors and project team members across 13 locations in the Americas, EMEA, and APAC regions.
  • Honed expertise in developing functionality test plans and test scenarios.
  • Expertly trained users through a combination of classroom and virtual learning methods.

Confidential, Detroit, MI

Special Projects Manager

Responsibilities:

  • Successfully managed large-scale client projects up to $12M during acquisition and merger, focused on improving business process.
  • Highly visible leader in over 150 brand-identity refresh and new product/service projects, in both established and emerging markets.

Hire Now