Project Manager Resume Houston, TX - Hire IT People

PROFESSIONAL SUMMARY:

Multifaceted project management career with proven track record of leadership and innovation
Continuously improve systems to substantially increase productivity and sales
Proven achievements in leading cross - function teams in matrixed organizations

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Project Manager

Responsibilities:

Developed seven-point customer success system to optimize client-team relations.
Reduced process redundancies to generate opportunities to introduce new services.
Managed and delivered service of up to 37 individual projects simultaneously.

Confidential, Houston, TX

Project Manager

Responsibilities:

Managed five user communities - Cisco Collaboration certification, IT Careers, Women in Networking - to nurture user participation, build partnerships, and drive increased sales.
Produced over 150 CCNA Collaboration, CCNP Collaboration, and CCIE Collaboration technical webinars, training videos, and product marketing videos.
Developed multiple quick-reference guides for 270 Cisco TelePresence Immersion rooms.

Confidential, The Woodlands, TX

PMO Coordinator

Responsibilities:

Developed Project Management Standards and Best Practices to increase Global IT Project Management maturity from level 0 to level 3 within one year.
Secured senior management buy-in for implementing new PMO by conducting and presenting comparative research and metric plan.
Led project management training in 15 countries, effectively aligning newly implemented project management standards with organizational goals.
Initiated weekly OEM customer conference calls and steered effort in delivering technical content and discussions.

Confidential, Houston, TX

Program Coordinator

Responsibilities:

Effectively managed third-party vendors and project team members across 13 locations in the Americas, EMEA, and APAC regions.
Honed expertise in developing functionality test plans and test scenarios.
Expertly trained users through a combination of classroom and virtual learning methods.

Confidential, Detroit, MI

Special Projects Manager

Responsibilities:

Successfully managed large-scale client projects up to $12M during acquisition and merger, focused on improving business process.
Highly visible leader in over 150 brand-identity refresh and new product/service projects, in both established and emerging markets.