Sr. Program Manager Resume
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SUMMARY:
- Program and Project Management
- IT Security - Threat and Vulnerability Management
- Data Center Infrastructure Server and Network upgrades and migrations
- Business Intelligence (BI) - Data Warehousing Management and Application Development
- IT Outsourcing - Transition and Transformation Services, Server Migration and Consolidation
- Retail BI and Data Warehousing Systems
- BMC ITSM-7 Remedy & ITIL Change Management
- Health Care & Life Sciences
- Business Continuity and Disaster Recovery Planning
- Supply Chain Distribution
- Strong Communications and Leadership skills
- Consulting expertise in Data Center Management, Hardware & Software Architecture design, server migration, onboarding and delivery, Disaster Recovery and Continuity of Operations Building onshore/offshore development processes, cutting expenses 25%+ and errors 98%.
- Building Program and Project Management Offices (PMO)
- Jump-started stalled $2+ million program; repaired strained vendor relations to decrease costs 50%.
- Managing large programs with annual budgets of $ 15 - 20 Million.
- Management Consulting and Business Process Re-engineering
- Project Management expertise of structured end to end project processes following Project Management Institutes (PMI) PMBOK methodology.
TECHNICAL SKILLS:
- Microstrategy, HTML, XML, MS Visual Interdev,
- MS VBScript, Active Server Pages (ASP), MS IIS,
- Java, MS FrontPage, MS Internet Explorer,
- Netscape Navigator, MS Personal Web Server,
- WebMethods (EAI layer), iPlanet Server, TIBCO,
- WebLogic Server, MQ Series
- BI, ETL AND DATAWAREHOUSING Oracle, Informatica, Microstrategy
- N-Tier CLIENT/SERVER COMPUTERS (PC’s/Servers): SUN, Toshiba, Compaq, IBM.
- Operating System Environments: MS Windows Server, XP, MS Server 2003,
- UNIX, Red Hat LINUX, OS/2, MS DOS.
- Object Programming Languages: FORTE, MS Visual Basic, C, Oracle SQL,
- MS Visual C++, MS Access, HTML, ActiveX.
- Group Development Tools: MS Visual Source Safe.
- Office Automation Applications: MS Office 2013 (i.e., Word, Excel, PowerPoint),
- Visio, IBM Lotus Notes
- SQL Relational Database Languages: Oracle, Oracle Financials,
- Oracle OLAP/ROLAP, IRI EXPRESS, MS SQL Server, ERWIN Data modeling.
- SQL Report Writers: Oracle Reports, Crystal Reports, Business Objects
- N-TIER COMPONENT STANDARDS CORBA, COM, DCOM, ACA.NET, .NET
- LOCAL AREA NETWORKS/INTERNET: TCP/IP, FTP, Telnet, Ethernet, Telecom/Avaya, Cisco
- WAN Edge, Palo Alto Firewalls
- SAN STORAGE ARCHITECTURE: EMC, NetApps, StorageTEK, Fiber Switches (Brocade, Cisco)
- DOCUMENT IMAGING/MULTIMEDIA: OPTIKA Document Imaging, Wang/Eastman Imaging, Bell & Howell, Fujitsu & HP Scanners,
- Sony & NEC CD-ROMS, HP Jukeboxes,
- MAINFRAME & SCALABLE SERVERS: IBM 3850-M2, IBM Blade Center Servers HS22,
- IBM 370/3090, IBM 370/4381, IBM AS/400,
- Operating System Environments: LINUX, IBM MVS/XA, IBM VM/CMS, TSO/SPF,
- IMS, IBM OS/JCL, UNIX. RHEL LINUX
- Programming Languages: COBOL
- Electronic Data Interchange EDI (several transaction sets)
- PROJECT METHODOLOGIES & TOOLS: AGILE, Rational Unified Process (RUP), ITIL,
- CMMI, BMC Remedy ITSM-7,
- Unisys 3D-BluePrint, CSC Catalyst 4D,
- CSC Catalyst Project Management (CPM),
- CSC Cornerstone IT Assessment Methodology,
- OOD Methodology, UML, CORBA, SDLC,
- IVAR JACOBSON Use Case OOD
- PROJECT MANAGEMENT TOOLS: Microsoft Project Enterprise, BMC Clarity, Clarizen,
- PMBOK
PROFESSIONAL EXPERIENCE
Sr. Program Manager
Confidential
Responsibilities:
- Providing program leadership to Valspar IT Global Security Group to include migration of 30 applications to the Okta Identity Management Cloud Solution.
- Okta provides Single Sign-on and Multi-factor authentication capabilities.
- Implemented Qualys Network Security and Vulnerability Scanning Solution across the Valspar enterprise.
- Implemented processes to enable Vulnerability Remediation. Working within Valspar’s PMO group, I have direct responsibility for development of Charter, Scope, Resource planning, Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management reporting.
- I also have full accountability of the execution and timely delivery of the deliverables identified in the project charter.
Sr. Project Manager
Confidential
Responsibilities:
- Providing leadership to CHS IT Infrastructure Group to include migration of over 400 Microsoft Server 2003 servers to current platforms and Operating Systems.
- Recently completed Citrix migrations to Citrix 7.6 platform.
- Completed migration of application architecture to .NET 4.6, Internet Explorer 11.0 and SQL 2014. Also, leading the upgrade of the Enterprise Network, Routers, Switches and Firewalls at Corporate and all remote business unit sites including international sites utilizing Cisco and Palo Alto technologies.
- Working within CHS Corporation’s PMO group, I had direct responsibility for development of Charter, Scope, Resource planning, Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management Reporting.
- I also had full accountability of the execution and timely delivery of the deliverables identified in the Charter.
Sr. Project Manager
Confidential
Responsibilities:
- Providing Project Management Leadership for the remediation of Target Systems Security across all hardware and software platforms.
- Implemented RSA Adaptive Authentication for external access and verification to key applications. Implemented Imperva SecureSphere for database security.
- Working within Target’s PMO group, I had direct responsibility for development of Charter, Scope, Resource planning, Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management reporting.
- I also had full accountability of the execution and timely delivery of the deliverables identified in the Project Charter.
Service Delivery Manager
Confidential, Minneapolis, MN
Responsibilities:
- Providing Service Delivery Management for the Confidential Information Risk Management Department.
- Responsible for the management and operations of IT Security across all business segments within UnitedHealth Group impacting all platforms and applications with PHI and PII.
Confidential, Minneapolis, MN
Responsibilities:
- Responsible for the planning, development and delivery of Data Center Infrastructure Technology and outsourcing services for the State of Texas, Department of Information Resources.
- My programs included planning and execution for the migration, transformation and consolidation of 6000 physical to virtual servers using Cloud Services leveraging Oracle Exadata and VCE VBlock technologies into two primary data centers.
- Responsibilities included a major network WAN upgrade to Cisco WAN Edge and new Firewalls. Managed 32 Project Managers to support efforts. Working within Xerox’ National PMO group,
- I had direct responsibility for development of Charter, Scope, Resource planning, Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management reporting.
- I also had full accountability of the execution and delivery of the deliverables identified in the Charter and Statement of work with the State of Texas.
Principal Consultant
Confidential
Responsibilities:, Minneapolis, MN
- Functioning as a Sr. Project Manager for Confidential ’s IT Infrastructure group, driving 2011/2012 data center transformation, continuity planning and disaster recovery planning projects. Working within Confidential ’s PMO and Infrastructure groups, I had direct responsibility for development of Charter, Scope, Resource planning
- Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management reporting.
- I also had full accountability of the execution and delivery of the deliverables identified in the Charter.
Sr. Program Manager
Confidential, Minneapolis, MN
Responsibilities:
- Planning, development and overall governance of the Program Management Office (PMO) for the Confidential . Leading a Project Management team of 16 project managers.
- Project portfolio consists of 65 concurrent projects with customer facing project budgets ranging from $1 to $45 million in revenue.
- Responsible for deploying processes and methodology in the ITIL Change Management framework utilizing BMC Remedy ITSM-7 as a change tool.
- Business development to included pre-sales teaming to develop responses to RFP’s, performing software package evaluation and assessment for web based open systems architecture and internet content management tools.
- Prepared budgets, hour and cost estimates and plans for the project life cycle (i.e., PMBOK, Unisys RUP Methodology, 3D-VE Solutions Methodology, MS Project).
Sr. Program Manager
Confidential
Responsibilities:
- Responsible for the planning, development and delivery of professional information technology consulting services.
- Avanade is the leading technology integrator specializing in the Microsoft enterprise platform. Avanade, Inc. is a privately owned subsidiary of a joint venture between Microsoft and Accenture. Working within Avanade’s PMO group, I had direct responsibility for development of Charter, Scope, Resource planning
- Scheduling and building Project Plans, Budgeting and Actuals Reporting and Managing Risks/Issues, Change Control Management and Management Reporting. I also had full accountability of the execution and timely delivery of the deliverables identified in the Charter.
Sr. Program Manager
Confidential, St. Paul, MN
Responsibilities:
- Responsible for the planning, development and management of the Program Management Office (PMO) for the Cardiac Rhythm Management R&D Product Development Group.
- The program office consists of 30 people including corporate sponsors, steering committee, advisory group and key project stakeholders with responsibility for the oversight and coordination of 30 product project teams. Program oversight of multi-year and multi-client projects in excess of $200M. Specific accountability includes development, analysis, recommendation and reporting of:
- Product development performance metrics (i.e., Schedule Performance, Cost Performance, Earned Value, PMI PMBOK methodology best practices) using a variety of project management tools (i.e., MS Project 2003 Pro, MS Project Server 2003, Milestones Pro)
- Forecasting methods (i.e., Budget Analysis, Resource Capacity Analysis)
- New Product Planning Portfolio Prioritization methods and integration with existing product pipeline.
Principal Consultant
Confidential, Minneapolis, MN
Responsibilities:
- Project Manager/Consultant, Confidential, Minneapolis, MN - Functioned as a Project Manager for the development of the Enterprise Application Integration (EAI) Project. Responsible for the delivery of TIBCO tools in a J2EE environment, EAI adapter development and workflow processes for the integration of legacy systems and improvement of 8 major functional areas of GE Fleet Management Services.
- Project Manager/Consultant, Confidential, Minneapolis, MN - Functioned as a Project Manager for an Oracle Data Warehouse and Reporting project. Responsible for the delivery of Oracle Data Warehouse and supporting data marts, ETL data transformations using Informatica and the delivery of an array of Business Intelligence (BI) reports using Microstrategy reporting tools. The Data Warehouse facilitated reporting for an Interactive Learning Strategies (ILS) e-Learning application.
- Project Manager/Consultant, Confidential, Minneapolis, MN - Functioned as a Project Manager to support project planning and preparation for earned value management reporting for the Cardiac Rhythm Management (CRM) Information Technology Group.
- Project Manager/Consultant, Confidential, Minneapolis, MN - Functioned as a Software Development Release Manager to deliver a major e-commerce Health Insurance software release.
Program Manager & Project Manager
Confidential, St. Louis, MO
Responsibilities:
- Program Manager, responsible for the planning, development and management of Program Management Offices (PMO) for:
- Kaiser Permanente - Confidential, Oakland, CA. Managed a team of 20 project resources and project budgets in excess of $5 million focused on IT Cost Cutting initiatives.
- Confidential - St. Louis, MO. Managed a team of 50 project resources and project budgets in excess of $15 million for the mitigation of Year 2000 dates in operating system and application software.
- Each Program Office was responsible for the oversight and coordination of multiple project teams. Provided Subject Matter expertise to lead the effort using Computer Sciences Corporation PMO “best practices” and Catalyst Program Management methodologies (i.e., Catalyst methodology) to define the Program objectives, requirements, scope, deliverables, charter and communication. The deliverables included defining expectations and templates for planning, budgeting, status reporting, project measures (metrics) and management reporting.
- Project Manager, responsible for leading technical teams on the design, development and delivery of Internet based Content Management Solutions for the development of product catalogs for Health Care & Life Sciences product manufacturers Mallinckrodt/TYCO (St. Louis) and Medtronic (Minneapolis). Other, key client project engagements included Confidential, Confidential, Confidential, Confidential, Confidential and the Confidential .
