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Senior Consulting Technical Project Manager  Resume

Pleasanton, CA

SUMMARY:

Senior Technical Program and Project Manager Leader with 12+ years strategizing, planning, designing, and inspiring the implementation of enterprise wide (SaaS, PaaS, AWS, Coud, ERP, CRM, eCommerce, Custom and PLM) business applications. A Customer Advocate driven to deliver even in the most challenging of situations. Tested by fire Leader who welcomes accountability and high expectations. Comfortable in a complex, ambiguous, interrelated, moving parts environments which requires the perfect orchestration of each stakeholder’s expectations

EXPERTISE AREA:

  • Certified Scrum Master / Agile
  • User Stories / Requirements
  • Custom / SaaS Solutions
  • Cross Functional Team Leadership
  • Change Management
  • Trainer / Instructor / Coaching
  • Team Building
  • Scope / Budget Management
  • Road Maps
  • QA / UAT Execution
  • Risk / Mitigation Management
  • Business Process Improvements

PROFESSIONAL EXPERIENCE:

Confidential, Pleasanton, CA

Senior Consulting Technical Project Manager

Responsibilities:

  • Created respectful, supportive and collaborative teams where each member felt confident by being ‘picked - up’ by a teammate when faced with difficult challenge(s) or providing words of encouragement when it ‘went a little sideways’
  • Increased Customer satisfaction and Management confidence by utilizing a Cloud based PM Tool where Project Plans, Action Items, Data, Kickoff decks, Steering Committee Decks were accessible to the Team, Client, and Management
  • Assigned a variety of Fix Bid and T&M projects where budget, time, scope and quality met or exceeded expectations
  • Responsible for ensuring the delta of forecasted vs. actual hours remained within an acceptable margin by meticulously planning and adjusting resource allocation through the peaks and valleys of the end to end SDLC

Confidential, San Francisco, CA

Senior Scrum Master Team Leader

Responsibilities:

  • Demonstrated my Scrum prowess by consistently increasing sprint Velocity resulting in greater scope capacity for the Product Owner without incurring additional cost, minimal risk to the sprint, or deprecating quality
  • Ramped-up, trained, coached, and mentored all tech consultants in the ways of Scrum methodology
  • Managed parallel project streams by understanding when to branch from main, merging code changes, environment types, coordinating with the release manager and providing the exact builds to be pushed into production for Go Live
  • Delivered quality by insisting the adoption of continuous integration, peer code reviews, high unit test coverage, adequate time for QA, start UAT planning early, flawless execution of UAT, and Production Testing on Go Live

Confidential, Pleasanton, CA

IT Business Volunteer Consultant

Responsibilities:

  • Created, conceptualized and rendered an As-Is and To-be state pictorial presentation in order for the targeted non-technical audience to easily understand how each technical requirement contributed to the abstracted business solution end state.

Confidential, San Jose, CA

Senior Business Solution IT Architect

Responsibilities:

  • Pioneered Cadence’s decision to change the base SDLC methodology from Waterfall and RUP to the adoption of Scrum within IT where as one of the few Certified Scrum Masters, I was integral part of the successful smooth transition
  • Able to bring out the best in each team member by empathizing with the challenges they are facing, removing road blocks, providing additional resources or guidance, and turning those moments into strengths not weaknesses
  • Decreased 25% of the Account Engineer’s workload by integrating, automating, and translating Product R&D statuses from ClearQuest, Jira, and Siebel to an external customized portal which provided real-time statuses to our Customers
  • Created an unprecedented Change Management Plan through the use of announcements, training, UAT, webcast & users guides for enterprise projects which resulted in high customer satisfaction and increased adoption rate
  • Analyzed, conceptualized, and created easy to digest BPR flow diagrams of complex business processes which was then shared with the business so they could easily understand the as-is state

Senior Program Manager

Confidential

Responsibilities:

  • Promoted to Senior Business Solution IT Architect by demonstrating at an enterprise level the ability to lead, plan, and implement strategic cross-functional projects and teams while consistently meeting my commitments
  • Ensured each person on my team was treated with respect and was given the opportunity of a career ‘moment’ by assigning challenging task(s) or shifting them out of their comfort zone without fear of reproach if they failed
  • Ensured the integrity of the functional architecture by providing project wide solution objectives, implementation approach, UAT guidelines execution strategy, in alignment with pre-defined standards and best practices
  • Aligned IT project investments with corporate objectives by implementing an IT wide Governance framework
Confidential

IT Manager

Responsibilities:

  • Promoted to Senior Program Manager because of my leadership skills which manifested by projects being delivered on time, consistent quality, setting a standard of excellence, transparency, and high customer satisfaction
  • Created alignment with IT and Business by having my team thoroughly synthesize the requirements, not loose sight of the ‘big picture’, uncovering pain points, provide solution options, and push the boundaries of technical possibilities
  • Accountable for my team’s (PM, BSA & QA) wins and losses; created a team structure where creativity was encouraged
  • Effective personal communicator at all levels of the organization utilizing any type of communication method

Sr. Business Solution Analyst

Confidential

Responsibilities:

  • Promoted to IT Manager as exemplified by earning the ‘Outstanding Senior Solution Anaylst’ Achievement Award
  • Dissected a legacy application, abstracted the basic functions, documented the requirements, performed the data migration, infused best practices in order to design and implement a ‘2.0’ next generation upgrade
  • Removed ambiguity, requirement misinterpretation, and prevented re work by creating functional specifications in a structured traceable format
  • Proactively prevented releases from self-destruction by focusing on the ‘spirit’ and not the ‘letter’ of the requirements
  • Created and delivered an Instructor led Business Curriculum for End-Users, Subject Matter Experts and IT which resulted in substantial cost savings by removing the dependency on external training requirements

Confidential, Santa Clara, CA

Business Solutions Analyst

Responsibilities:

  • Translated business requirements into technical language as well as interpreting technical details into business speak
  • Partnered with the Project Manager, Technical Team, QA, and Business during the entire project lifecycle
  • Planned, conducted, and executed UAT and Change Management

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