SUMMARY:

• Confidential as an experienced MSDCRM Consultant/IT professional with 10 + years of experience in the field of IT as a Scrum Master, TPM, Business analyst and project management to deliver projects on time, within budget and optimum quality. I have experience with both Waterfall as well as Scrum SDLC processes.
• Certified SCRUM master with experience in managing multiple scrum teams
• Implemented scrum best practices and helped in Agile transformation in multiple organizations
• Enforces the rules of Scrum, removed impediments from scrum teams and promoted self - management among scrum team members
• Managed the product backlog, release backlog, sprint backlog, sprint progress via tracking the burndown charts, velocity for the sprint
• Conducted sprint planning meeting, sprint kick off meeting and daily stand up meetings
• Collected progress, risks/mitigations and blockers in the daily stand meetings and reported to the management and SCRUM team members
• Managed the team progress by maintaining the sprint burndown charts
• Captured the sprint velocity and leveraged it to understand and define capacity for future sprints
• Calculated story points and defined the sprint timeline with key milestones
• Helped to create the user stories and acceptance criteria

TECHNICAL SKILLS:

Requirement Management: Confidential Visual Studio, Rational Requisite Pro

Testing Tools: Jira, Quick Test Pro( QTP),Mercury Load Runner and Win Runner

Programming Languages: HTML,SQL, XML

Other Methodologies: SDLC, Waterfall Methodology, Agile Methodology, SCRUM

Other Tools: CMS, HP Teamsites, Bizaarvoice, SAP BO, Salesforce.com, CRM, Exact Target, MS Dynamics CRM, SQL Server, .Net, Java Script, BI Tools, Oracle E-Business Suite

PROFESSIONAL EXPERIENCE:

Confidential, Bellevue, WA

Scrum Master

• Managed 3-4 scrum teams in parallel and ran scrum of scrum meetings
• Conducted release planning and managed the overall release, managed the progress via release burndown charts
• Mentored and coached the scrum practice and implemented best practices for scrum
• Implemented scrum from scratch at Confidential
• Served as a bridge between IT/Technical team members and business stakeholders
• Worked in a fast paced SCRUM environment with 2 week long sprint cycle
• Worked with Confidential stakeholders to understand the scope, objectives, KPIs, assumptions and dependencies for the project
• Enforces the rules of Scrum, removed impediments from scrum teams and promoted self-management among scrum team members
• Worked with stakeholders to gather business requirements, conduct gap analysis, define business requirements and priorities
• Created user stories, entered user stories into JIRA to start tracking them under the product backlog
• Participated in the stand-up meetings, sprint planning meetings, conducted sprint demos with the stakeholders
• Conducted sprint planning meeting, sprint kick off meeting and daily stand up meetings
• Collected progress, risks/mitigations and blockers in the daily stand meetings and reported to the management and SCRUM team members
• Managed the team progress by maintaining the sprint burndown charts
• Captured the sprint velocity and leveraged it to understand and define capacity for future sprints
• Calculated story points and defined the sprint timeline with key milestones
• Worked with Information Architects, User Experience Designers, Creative Directors, Visual Designers, Content Writers and Editors, SEO analysts, Web Analytics analysts, Technical Architects, Developers,

Confidential, Redmond, WA

Scrum Master

• Managed the product backlog, release backlog, sprint backlog, sprint progress via tracking the burndown charts, velocity for the sprint
• Conducted sprint planning meeting, sprint kick off meeting and daily stand up meetings
• Collected progress, risks/mitigations and blockers in the daily stand meetings and reported to the management and SCRUM team members
• Managed the team progress by maintaining the sprint burndown charts
• Captured the sprint velocity and leveraged it to understand and define capacity for future sprints
• Calculated story points and defined the sprint timeline with key milestones
• Conducted release planning and managed the overall release, managed the progress via release burndown charts
• Mentored and coached the scrum practice and implemented best practices for scrum
• Implemented scrum from scratch at Confidential
• Served as a bridge between IT/Technical team members and business stakeholders
• Worked in a fast paced SCRUM environment with 3 week long sprint cycle
• Worked with Confidential stakeholders to understand the scope, objectives, KPIs, assumptions and dependencies for the project
• Enforces the rules of Scrum, removed impediments from scrum teams and promoted self-management among scrum team members
• Created user stories, entered user stories into VSO ( Visual Studio) to start tracking them under the product backlog

Confidential, Cupertino, CA

Scrum Master

• Worked in a fast paced SCRUM environment with 3 week long sprint cycle
• Conducted stand-up meetings, sprint planning meetings, conducted sprint demos with the stakeholders
• Conducted sprint planning meeting, sprint kick off meeting and daily stand up meetings
• Collected progress, risks/mitigations and blockers in the daily stand meetings and reported to the management and SCRUM team members
• Captured the sprint velocity and leveraged it to understand and define capacity for future sprints
• Calculated story points and defined the sprint timeline with key milestones
• Managed the team progress by maintaining the sprint burndown charts
• Worked with Confidential stakeholders to understand the scope, objectives, KPIs, assumptions and dependencies for the project
• Worked with stakeholders to gather business requirements, conduct gap analysis, define business requirements and priorities
• Created user stories, entered user stories into JIRA to start tracking them under the product backlog

Confidential, Tempe, Florida

Scrum Master

• Managed/Oversaw launching of Web and CRM cross discipline projects starting from the envision phase to the successful delivery
• Helped to maintain product backlog, managed internal and external communication to improve transparency
• Conducted sprint planning, daily stand up meeting, sprint review meetings
• Assisted with prioritization and resolution of defects / bugs.
• Developed and maintained team standards, tools, and best practices.
• Identified and removed impediments, prevents distractions to the team.
• Completed 2 full cycle of Dynamics CRM implementation.
• Helped in QA Testing, UAT Testing by creating UAT test cases, test planning and defect triage

Confidential, San Jose, CA

SCRUM MASTER

• Worked with the key stakeholders on requirements gathering for the marketing and sales projects
• Managed/Oversaw launching of Web and CRM cross discipline projects starting from the envision phase to the successful delivery
• Helped to maintain product backlog, managed internal and external communication to improve transparency
• Conducted sprint planning, daily stand up meeting, sprint review meetings
• Assisted with prioritization and resolution of defects / bugs.
• Developed and maintained team standards, tools, and best practices.
• Identified and removed impediments, prevents distractions to the team.
• Followed up with the IT team to get bug fixes, clarify requirements to make sure the functionality meets the business requirements
• Completed 2 full cycle of MS Dynamics CRM implementation.
• Worked to get a business sign off on the feature set before projects get deployed

Confidential, Portland, OR

Jr. SCRUM MASTER

• I worked with the business stakeholders to gather the business critical requirements for Confidential Retail Stores
• Managed/Oversaw launching of Web and CRM cross discipline projects starting from the envision phase to the successful delivery
• Helped to maintain product backlog, managed internal and external communication to improve transparency
• Conducted sprint planning, daily stand up meeting, sprint review meetings
• Assisted with prioritization and resolution of defects / bugs.
• Developed and maintained team standards, tools, and best practices.
• Identified and removed impediments, prevents distractions to the team.
• Followed up with the IT team to get bug fixes, clarify requirements to make sure the functionality meets the business requirements
• Worked to get a business sign off on the feature set before projects get deployed