SUMMARY:

• Highly motivated and result oriented Technical Project Manager with 17+ years of IT experience in delivery of Quality Software A pplications specializing in CRM, Energy, Chemical and Finance domains.
• Delivered mission critical applications for several Confidential 500 organizations.
• Experienced in all phases of SDLC using Waterfall and Agile Project management methodologies.
• Experience in business process definition, requirements discovery, agile and waterfall project management, software development lifecycle and business process optimization techniques.
• Experience in Technology Risk Operation and Remediation project management
• Experience in leading teams in a matrix - managed environment with cross-team collaboration.
• Expert at managing offshore development and resources - successfully led several projects with offshore/overseas development teams.
• Exceptional Client Management skills with a clear customer focus - Worked with high-profile customers in high-pressure situations.
• Experience in working within an ITIL/ITSM based Change, Incident, Problem, Release, Demand and Capacity Management environment
• Strong understanding/experience with system development lifecycle (SDLC) process, especially as related to managing requirements, testing and support & enhancement
• Experience in managing Vendors and Contractors
• Experience in identifying and managing Key Performance Indicators (KPIs) and SLAs for business processes.
• Familiar with compliance for regulated industries such as chemical and finance
• Experience working with mixed-technologies and various platforms/architectures including legacy technologies like .Net, Java, Domino/ Notes, SharePoint, Oracle and SAP
• Led customer engagements to ensure that it meets all scope, time, budget and quality expectations -- through planning, controlling and managing customer projects

TECHNICAL SKILLS:

Project Management: MS Project, Jira, Rally, TFS

System Analysis: UML, Use Case, Object Oriented design, Data Flow and Process Flow modeling

GroupWare: SharePoint, Jive, Lotus Connection

Integration Tools: Mule ESB, Cognos, Software AG WebMethods

Tools: PPMX, PWA, Project Server 2013, TFS 2013, SalesForce, JDeveloper, Splunk, Anypoint Studio, Visual Studio, Workflow, Sharepoint DevOps Tools, AWS

Languages: Java Script, Ajax, AngularJS, JQuery, Java 2.0, Notes Java, Visual Basic

Web: HTML5, DHTML, XML, JavaScript, VBScript, CSS, ASP.NET, IIS, .Net

Databases: MS SQL Server, MySQL, PL SQL, DB2, IBM Notes

Content Management: Service Manager 7, TeamSite, Stellent

Testing Tools: Test Director 8.2, Mercury Quality Center, HP ALM

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Project Manager/Product Manager

Responsibilities:

• Deliver projects for Technology Risk and Compliance, Cyber Security, Audit and ROAR using Agile methodologies
• Working with Product Owner to prepare product roadmap, charter and schedules for all modules
• Working with the stakeholders/business units to collect and prioritize their user stories and flow to prepare requirement document
• Working with Product Owner and delivery lead to manage and groom the product backlog and prepare sprint and release planning
• Working with BSAs/Developers/QA team to discuss about PBIs for different modules
• Working with multiple stakeholders for many modules of GRID ie Risk Register, Application Risk Rating, Exception Management, Asset Profiling, Generic Assessment, Vendor and Application Risk Assessment and Risk Remediation.
• Delivering multiple remediation projects ie AD Hardening, Firewall Remediation, IT Risk Scorecard, VALIC(login after termination) and many other modules for GRID
• Managing and driving data integration with the vulnerability scanning tools like BladeLogic, WhiteHat, Imperva and other cyber security software products
• Managing and facilitating all agile ceremonies, specifically Standups, Sprint Planning, Backlog Grooming, Sprint Retro and Sprint Review sessions for the teams
• Updating project artifacts in SharePoint/Rally and preparing reports using SSIS and SSRS
• Providing project status to multiple stakeholders and management

Confidential, Houston, TX

Project Manager

Responsibilities:

• Creating project charter and working with stakeholders to define the scope of work using Agile framework
• Managing schedules for multiple projects in the project portfolio
• Creating, updating and maintaining project schedules and timeline for master and sub projects plan in PPMX including defining the baseline schedules.
• Tracking the project schedules, major milestones and tasks in the daily/weekly standup/discussion meeting
• Working closely with product owner, architecture and project team members (developers, business analysts and testers) to deliver the project.
• Working with product owner to get all PBIs from Confidential into Project Plan.
• Responsible for timesheet approval using PPMX and attending daily standup and sprint planning meeting with Product Owner and project team.
• Managing project budget and project resources assignment.
• Project communication across the project team, stakeholders, and third party vendors.
• Interact with business and major stakeholders to meet project timeline.
• Managing budget and operation cost and preparing and updating status report.
• Working on Risk mitigation through expectation management, risk assessment, progress tracking, and early issue identification, escalations and resolution
• Maintaining all deliverable documents in the SharePoint repository.

Confidential, Houston, TX

Technical Project Manager

Responsibilities:

• Managed the Waterfall SDLC-V phases with specific Stage Gate criteria of deliverables.
• Responsible for Project Life Cycle activities: Planning, Monitoring, Issue handling, Escalations, deployment, Go-Live operations, Close out etc.
• Working closely with the SAP SMEs to extract the log from SAP instances based on the security use cases.
• Project communication across the project team, stakeholders, and third party vendors.
• Interact with service providers, vendors, and 3rd parties to meet project timeline.
• Manage all project documentation, create key project deliverables (project initiation, scope management, issues lists, sub-team status reports, communications and communication plans, project plans, resource planning, RACI, budget, documentation, specifications).
• Assist with project close, create and ensure operational support documentation, and transition to operations is successful.
• Work closely with IT risk and controls for risk management and support operations.
• Managing budget and operation cost and preparing status report for decision review board.
• Maintain all deliverable documents in the SharePoint repository.

Confidential, Houston, TX

Technical Project Manager/Service Delivery Manager

Responsibilities:

• Successfully managed and delivered many projects on time and budget with quality for a new or enhancement for existing applications using waterfall methodologies.
• Manage scoping and requirements gathering and led and coordinate day-to-day project activities and project delivery processes.
• Responsible for project plans, including deliverables, activities, estimating project cost, timeliness, resources and budgets.
• Working closely with QA and UAT team for end to end testing.
• Working with multiple team of .Net/Domino application developers (10+), responsible for architect, design, develop and technical/functional support for applications.
• Tracking and updating status on key project milestones, activities and schedules, preparing project documentation and conduct project kick-off, maintaining project information in the PPM tools.
• Developed project performance metrics and dashboard.
• Participate in project management and governance activities including change control, status reporting, staffing, quality control, defect tracking, release cycle planing, management and coordination, and steering committee meetings.
• Lead weekly/bi-weekly/monthly status meetings with stakeholders and monitoring and Managing Projects on regular basis with the Offshore and Onshore Team
• Worked with business users/IT stakeholders to gather functional and non-functional requirements, definition and prioritization of project scope, objectives, and risks.
• Responsible for custom application development for around 40+ CRM types critical domino databases including New Product Initiative, Capital Expenditure, Tracker, Vendor Master, Customer Complaint, Leave and many other client and web based applications.
• Managing integration tool using SQL to support integration with SAP FICO, SAP PM, ORACLE and Notes
• Provided support in Data Center migration and .Net and Oracle upgrade project.
• Responsible for many .Net applications including procurement and customer portal
• Responsible for monitoring and creating a daily health check report for SAP PI landscape.
• Responsible for implementing Huntsman IT processes and guidelines for applications development.
• Onboard best talent on the project and manage staffing, interview, on boarding, guidance, coaching etc.
• Conducted user interviews to determine business requirements, consolidated and documented the requirements.
• Tracking for SLAs and making priority of change tickets to meet the business requirements.
• Responsible for following the guidelines of Huntsman development standard and process.
• Working closely with functional owner to improve the process, stakeholders and business to validate the existing and new processes
• Work on mapping processes & related systems and identify and prioritize needs and gaps.
• Develop roadmap to address key performance improvement opportunities.
• Developed metrics about all resources and budget for multiple projects using excel and PowerPoint.

Confidential, Torrance, CA

Senior Technical Lead/Business Analyst

Responsibilities:

• Delivered Vehicle Credit Line System for Fleet customer to get approval and integrate with OneSource Data warehouse system to pull outstanding balance for customer and then push the application data for dashboard reports
• Delivered many web and client based applications to support Confidential departments like Marketing, Sales Development, CSC Operations, Product and Finance, Treasury, Asset Protection, Commercial Finance and Loyalty.
• Projects worked on include migration of 600+ databases from Notes R5 to R6 to R7, production support, enhancements, and new applications development. Technology landscape: Domino, XML, HTML, JavaScript, and Web Services
• Enhancement and support for Dealer Daily Portal developed in ASP, SQL and IIS.
• Data integration with Client/Web based lotus application with OneSource and PeopleSoft.

Confidential, Philadelphia

Senior Consultant

Responsibilities:

• Implementing Oracle Portal with integrating domino application using PL/SQL portlets.
• Designed and developed Oracle Portlets using PL/SQL to display data from different table.
• Created Oracle PL/SQL query to extract Customer list from Master Profile database.
• Developed ACES application using Oracle Portal form using SQL and PL/SQL store procedure.
• Design and Developed Content Management System to populate the data for the Web Application.
• Design and Developed Web Content Management System for Web Application.