We provide IT Staff Augmentation Services!

Senior Manager Resume

Riverwoods, Il

SUMMARY:

  • I am a senior IT manager who specializes in proactively anticipating change, quickly and effectively directing my staff to meet the rapidly evolving needs of today's business - facing IT environment. Talent management, recruitment and retention, and servant leadership are particularly strong suites of mine.
  • I am accustomed to building and directing multiple high-performing, agile teams across functions as well as overseeing mission-critical, enterprise-wide programs and projects.
  • Annual operating budgets under my purview are in excess of $4MM; project budgets I've been responsible for range from $10K to more than $20MM.
  • My formal IT experience spans more than 15 years, 9 of which have been in people management.
  • During my career I have been hand-picked for multiple engineering and operations roles through infrastructure and application development organizations.
  • My experience set is unique in the industry; I bring my valuable background to every project, conversation, and organization I am involved in.

PROFESSIONAL EXPERIENCE:

Confidential, Riverwoods, IL

Senior Manager

Responsibilities:

  • Key IT partner for the development and implementation of new Anti-money Laundering and Compliance program - nearly daily exposure to executive management as well as federal regulators
  • Chartered and staffed new team, including on-site/off-shore Confidential resources, with focus on rapidly deploying enterprise class systems to remediate Confidential and Confidential consent orders
  • Supported and worked with third party consulting group hired to perform two year AML look-back exercis
  • Led design and deployment of, and responsible for operational support of new counter-party risk management systems and processes
  • Working with IT analytics partners on deployment of data enrichment processes
  • Working with Compliance, Risk, IT, and Legal business partners to continually refine project and operational requirements
  • Responsible for daily communication on status, staffing, and technical issues

Senior Manager

Confidential

Responsibilities:

  • Managed on-site/off-shore team supporting 40+ Finance and Treasury systems
  • Key projects included upgrading Hyperion from version 9 to version 12, upgrading QRM to the 2014 release, working with outsourced partner to deploy new cash management and wire transfer systems, deployment of ORM, Migration of manual billing process to a Salesforce based cloud application
  • Retired and consolidated legacy systems, saving company in excess of $300K annually
  • Sparked effort to move procurement systems to a fully-managed, outsourced provider
  • Led effort to scope the IT impact of AML related Confidential consent order
  • Regularly prepared and gave executive-level presentations on a variety of subjects
  • Successfully managed staff turn-over, reducing operating costs through consolidation and attrition
  • Achieved certified Lean/Six Sigma Green Belt (2012)
  • Key technologies: Hyperion application suite (HFM, Essbase, etc.), QRM, Ariba, ORM, Microgen, Windows servers, Linux (RHEL) servers, AIX 6 & 7 servers, WebSphere 6 & 8, Apache Tomcat, ColdFusion, Oracle 11G Exadata, Teradata appliances and databases, SaaS solutions
  • Annual operating budget: >$4MM

Senior Manager

Confidential

Responsibilities:

  • Established an Infrastructure Relationship Manager service offering based on ITIL
  • Led an effort to analyze key Discover systems, assessing 2011 peak season readiness, and presented findings to executive group led by CIO
  • Led a successful Lean/Six Sigma effort to reduce end-to-end infrastructure process time
  • Successfully managed team through a reduction-in-force while maintaining morale and productivity
  • Successfully managed team through a rapid personnel expansion (post RIF) utilizing a combination of contract and external hires, doubling size of team
  • Regularly prepared and gave executive-level presentations on a variety of subjects
  • Key technologies: Windows servers, Linux (RHEL) servers, AIX servers, WebSphere, Apache, SAN (EMC), NAS (EMC), network switches and firewalls, Oracle Exadata, Teradata, Microsoft Visio
  • Annual operating budget: >$2MM

Principal Technical Consultant

Confidential

Responsibilities:

  • Infrastructure lead for the spin-off of Confidential from Confidential
  • Assisted with the integration of Diner’s Club into Discover’s IT environment (Acquisition)
  • Assisted with the integration of Goldfish into Discover’s IT environment (Acquisition)
  • Led sub-team of technical consultants, directed enterprise-wide system designs
  • Completed various other new system implementations based on customer requirements - led projects from design through funding approval

Team Lead

Confidential

Responsibilities:

  • Oversaw the design and hardware implementation of a new ground-up web server farm supporting Discovercard.com
  • Assisted with the integration of Pulse into Discover’s IT environment (Acquisition)
  • Completed various other new system implementations based on customer requirements - led projects from design through funding approval and procurement

UNIX Engineer

Confidential

Responsibilities:

  • Assisted with the design and build-out of a new state-of-the art data center from the ground-up
  • Lead UNIX Engineer responsible for designing, coordinating, and executing the migration and consolidation of 100+ existing systems from several data centers to a brand new facility
  • Completed various new system implementations based on customer requirements - led projects from design through funding approval, procurement, and hardware and OS installation

Hire Now