Senior Manager Resume
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Riverwoods, Il
SUMMARY:
- I am a senior IT manager who specializes in proactively anticipating change, quickly and effectively directing my staff to meet the rapidly evolving needs of today's business - facing IT environment. Talent management, recruitment and retention, and servant leadership are particularly strong suites of mine.
- I am accustomed to building and directing multiple high-performing, agile teams across functions as well as overseeing mission-critical, enterprise-wide programs and projects.
- Annual operating budgets under my purview are in excess of $4MM; project budgets I've been responsible for range from $10K to more than $20MM.
- My formal IT experience spans more than 15 years, 9 of which have been in people management.
- During my career I have been hand-picked for multiple engineering and operations roles through infrastructure and application development organizations.
- My experience set is unique in the industry; I bring my valuable background to every project, conversation, and organization I am involved in.
PROFESSIONAL EXPERIENCE:
Confidential, Riverwoods, IL
Senior Manager
Responsibilities:
- Key IT partner for the development and implementation of new Anti-money Laundering and Compliance program - nearly daily exposure to executive management as well as federal regulators
- Chartered and staffed new team, including on-site/off-shore Confidential resources, with focus on rapidly deploying enterprise class systems to remediate Confidential and Confidential consent orders
- Supported and worked with third party consulting group hired to perform two year AML look-back exercis
- Led design and deployment of, and responsible for operational support of new counter-party risk management systems and processes
- Working with IT analytics partners on deployment of data enrichment processes
- Working with Compliance, Risk, IT, and Legal business partners to continually refine project and operational requirements
- Responsible for daily communication on status, staffing, and technical issues
Senior Manager
Confidential
Responsibilities:
- Managed on-site/off-shore team supporting 40+ Finance and Treasury systems
- Key projects included upgrading Hyperion from version 9 to version 12, upgrading QRM to the 2014 release, working with outsourced partner to deploy new cash management and wire transfer systems, deployment of ORM, Migration of manual billing process to a Salesforce based cloud application
- Retired and consolidated legacy systems, saving company in excess of $300K annually
- Sparked effort to move procurement systems to a fully-managed, outsourced provider
- Led effort to scope the IT impact of AML related Confidential consent order
- Regularly prepared and gave executive-level presentations on a variety of subjects
- Successfully managed staff turn-over, reducing operating costs through consolidation and attrition
- Achieved certified Lean/Six Sigma Green Belt (2012)
- Key technologies: Hyperion application suite (HFM, Essbase, etc.), QRM, Ariba, ORM, Microgen, Windows servers, Linux (RHEL) servers, AIX 6 & 7 servers, WebSphere 6 & 8, Apache Tomcat, ColdFusion, Oracle 11G Exadata, Teradata appliances and databases, SaaS solutions
- Annual operating budget: >$4MM
Senior Manager
Confidential
Responsibilities:
- Established an Infrastructure Relationship Manager service offering based on ITIL
- Led an effort to analyze key Discover systems, assessing 2011 peak season readiness, and presented findings to executive group led by CIO
- Led a successful Lean/Six Sigma effort to reduce end-to-end infrastructure process time
- Successfully managed team through a reduction-in-force while maintaining morale and productivity
- Successfully managed team through a rapid personnel expansion (post RIF) utilizing a combination of contract and external hires, doubling size of team
- Regularly prepared and gave executive-level presentations on a variety of subjects
- Key technologies: Windows servers, Linux (RHEL) servers, AIX servers, WebSphere, Apache, SAN (EMC), NAS (EMC), network switches and firewalls, Oracle Exadata, Teradata, Microsoft Visio
- Annual operating budget: >$2MM
Principal Technical Consultant
Confidential
Responsibilities:
- Infrastructure lead for the spin-off of Confidential from Confidential
- Assisted with the integration of Diner’s Club into Discover’s IT environment (Acquisition)
- Assisted with the integration of Goldfish into Discover’s IT environment (Acquisition)
- Led sub-team of technical consultants, directed enterprise-wide system designs
- Completed various other new system implementations based on customer requirements - led projects from design through funding approval
Team Lead
Confidential
Responsibilities:
- Oversaw the design and hardware implementation of a new ground-up web server farm supporting Discovercard.com
- Assisted with the integration of Pulse into Discover’s IT environment (Acquisition)
- Completed various other new system implementations based on customer requirements - led projects from design through funding approval and procurement
UNIX Engineer
Confidential
Responsibilities:
- Assisted with the design and build-out of a new state-of-the art data center from the ground-up
- Lead UNIX Engineer responsible for designing, coordinating, and executing the migration and consolidation of 100+ existing systems from several data centers to a brand new facility
- Completed various new system implementations based on customer requirements - led projects from design through funding approval, procurement, and hardware and OS installation