SUMMARY:

• Program and Project Management Proficiencies Leading Global IT Teams Software Development Life Cycle Management of Custom and COT Applications Developing Project Schedules, Budgets, & Scope Financial Analysis Reporting and Projections Budget Management
• Relationship Management with Customers and Vendors Business and User Requirements Gathering and Documentation Business Process Analysis and Improvements Directing Business Analysts, Software Developers, System Engineers, and QA Teams Quality Assurance Plan Development.
• Managing Business Priorities, Risks, and Costs Creating Training Plans.

TECHNICAL SKILLS:

• Microsoft Office Suite
• SharePoint
• MS Visio
• MS Project
• MS Project Server
• Mainframe
• SQL Server.NET Framework
• ASP
• Visual Basic
• Microsoft Visual Studio
• Microsoft Visual Studio Team System
• Team Foundation Server
• J2EE
• JAVA Script
• JAVA Framework
• JAVA Web Services
• VersionOne
• Leankit
• HP Project and Portfolio Management
• HP ALM
• HP Agile Manager
• Testing Automation
• Application Lifecycle Manager (ALM)
• Service Manager
• Asset Manager and Application Portfolio Management
• Planview
• Confluence
• Oracle Databases
• Oracle Financials
• Wall Street (FX) systems
• MKS
• COBOL
• Oracle Identity Analytics
• TIBCO
• PowerBuilder
• Crystal Reports
• CSM
• Application and Webpage Graphical layout & design
• HTML
• UNIX
• XML
• Windows Server 2008 & 2012
• UML modeling RedHat Entereprise Level (RHEL 6 & 7)
• Firewall
• VPN
• VLAN
• MPLS Networks
• SDLC methodologies: Agile
• RUP and Waterfall. Project Management Institute membership
• PMP certification. Capability Maturity Model Integration (CMMI) Levels 2 and 3.

PROFESSIONAL EXPERIENCE:

Principal Consultant

Confidential, Washington DC

Responsibilities:

• Manage, prioritize, and delegate the ongoing assignment of project work tasks, Change Requests, Work Order and Incidents trouble tickets for system admins and engineers.
• Implemented a process to manage project plans, schedules, key milestones and financial costs/budgets with Sys Admin, Application Development, DBA, and Networking teams for the ongoing maintenance, deployments, upgrades, new server buildouts, virtual machine builds, server and network configurations, and application and data migrations of infrastructure systems including Microsoft Server (2008 & 20102), Red Hat Enterprise Level (RHEL 6 & 7), Solaris 11, networking VLANS, IP Subnetworks, and Amazon Cloud Services.
• Standardized the teams approach for documenting project scope and requirements to ensure coordination between technical teams to produce solutions designs, system context diagrams, impact assessments, and deliverables to meet business objectives.
• Created and implemented online Agile project management tools, Kanban Boards, to visually capture and help manage team projects and key initiatives. Documented project scope, tasks, key milestone dates, resource assignments, status updates, and issue/risks to support project activity collaborations and communications with the client
• Introduced, lead, and documented a process for conducting daily scrum stand - up meetings for projects to review tasks progress, manage risks, resolve issues, and plan next steps.
• Improved process to communicate project health and financial status reports to senior executive management. Developed presentation template to capture overall status (including milestones, financials, risks) to present to key client stakeholders.
• Principled the creation of long range project roadmaps with senior level client stakeholders to prioritize and plan key initiatives.
• Effectively assess and determine financial labor and non-labor expenditures. Provide financial analysis and recommendations to executive leaderships to support project resource needs. Direct resource assignments to complete project tasks.
• Determine, evaluate and resolve project risks, assumptions, issues, and dependencies (RAID logs). Collaborate with stakeholders to devise preemptive mitigation and resolution approaches.
• Developed and manage team SharePoint and MSProject Server to capture master project information, plans, schedules, and financial data. Coordinate, plan, and implement changes to support organizational operations.

Project Management Consultant

Confidential, Washington DC

• Managed the development and prioritization of work breakdown structures, required tasks, project schedules, key milestones, financial budgets and deliverables to define project level of efforts and costs.
• Provided day to day supervision of business analysts, developers, quality assurance analysts, and infrastructure teams to monitor and ensure successful completion of scheduled project tasks and deliverables.
• Assessed and determined resource needs and costs to create financial plans. Provide recommendations with supporting data to resource managers for resource allocations. Oversee the assignment of resources required to complete project tasks.
• Determined, evaluated and documented project risks, assumptions, issues, and dependencies (RAID logs). Collaborate with project stakeholders to devise preemptive mitigation and resolution approaches.
• Evaluated the progress of project delivery and financial expenditures to document ongoing status reports to senior management and PMOs. Orally provide status reporting to key project stakeholders and upper management.
• Successfully lead and coordinate with business stakeholders to develop and baseline project scope documentation and requirements. Monitor scope to prevent scope creep and determine when scope change requests should be completed.
• Collaborates with technical teams to document system context diagrams, impact assessments to interfacing systems, and solution designs to meet functional and data requirements.

IT Manager

Confidential, Baltimore MD

• Managed and motivated teams of developers, system architects, configuration management, testers, project managers, and business analysts to successfully initiate, plan, execute and implement multiple software and infrastructure projects that align to the company’s strategic imperatives.
• Lead and improved a change control board’s process for reviewing, prioritizing, and planning application changes and enhancements. Standardized a formal process to assess the technical and operational impacts of change requests.
• Successfully managed a major infrastructure re-platform and application upgrade implementation with customizations to a suite of HP business management COT applications, including HP Projects and Portfolio Management (PPM), Application Portfolio Management functionalities, HP Agile Manager, and buildouts of Microsoft Server, VMware, and firewall solutions
• Facilitated the development of comprehensive and effective project plans and charters, and business cases to accurately communicate project scope, governance, and execution approach to senior management and key stakeholders.
• Developed clear traceable project scope statements, requirements, detailed statements of work and technical solutions used purposefully to deliver customized functionalities in multiple software enhancement releases.
• Lead project teams to generate detailed schedules and determine key milestones used to accurately measure project execution performance and make corrective actions, leading to successful quarterly implementations.
• Managed tier-two help desk support, ensured proactive communications and timely responses to business customer inquiries.
• Established guidelines and standards to define project and financial health metrics to add clarity and consistency in reporting.
• Improved status reporting standards, risk identification and mitigation communications, and the process to collaboratively resolve issues with key stakeholders, steering committees, and executive management.
• Directed QA Analysts/Testers to develop quality assurance standards and test plans/cases in HP ALM to thoroughly complete System, User Acceptance, and Integration Testing. Ensured successful software upgrade and new module implementations.
• Negotiated and procured SOWs and contractual resources. Developed resource management plans, analyzed work requirements.
• Realigned resources to increase operational efficiencies and reduced operational and project costs by over $200K.
• Applied a continuous improvement approach that improved and addressed customer satisfaction, delivered high quality solutions, and efficiently provided quick turnarounds. Lead collaborative pros vs cons evaluations and the discovery of prudent solutions.
• Developed long range plans and financial forecasts to develop budgets, funding, and resourcing that were used to successfully support the ongoing operational system maintenance and enhancements.
• Enhanced and designed the information and metrics provided key management reports and dashboards. Managed and coordinated business objects and data warehouse standard and adhoc reporting completed by business objects and data warehouse teams.

Senior Manager

Confidential, Washington, DC

• Managed the ongoing development and enhancements to portfolios of software products that improved order capture, currency trading, fulfillment management, inventory management, accounts receivable, and interfaces into SWIFT banking networks.
• Project and Program Management: Successfully managed portfolios of projects and teams from project initiation to implementation. Lead onshore and offshore project teams with scopes ranging from system integrations after company merger and with customer accounting systems, enhancements to order fulfillment applications, and IT build outs of new office spaces.
• Product Development: Directed teams to create and plan innovative new currency trading and hedging products, and invoicing and beneficiary management solutions, which significantly improved the company’s product capabilities. Lead teams to determine targeted markets, customer needs, and value propositions. Assessed ROI and costs to take products to market.
• Financial Management: Estimated investment and project costs, and future revenues. Created and managed budgets that kept costs at a minimum. Tracked and forecasted expenses across a portfolio of projects that prevented cost overruns. Identified and made cost savings by reducing vendor expenses by over $100k.
• Resource Management: Effectively managed teams ranging from 5 to 30 people to deliver desired software implementations. Determined project resource requirements, objectives, and responsibilities. Defined job descriptions, crafted SOWs, procured and hired multi-disciplinary internal and contractual resources distributed globally. Managed the successful execution of projects.
• Prioritized team activities and tasks completed by business analysts, quality assurance analysts, developers, system engineers, configuration management, trainers, and business users that lead to project on time and within budget implementations.
• Schedule Management: Collaborated with project stakeholders to create project schedules, determine key milestones, and identify deliverable that contributed to meeting business objectives for multiple project enhancements.
• Scope Discovery and Management: Successfully coordinated with stakeholders to determine and monitor project scope, and prevent scope creep. Lead requirements gathering and analysis to develop solutions of complex foreign exchange pricing and trading systems. Expanded HP ALM use to ensure project requirements were traceable to test cases and deliverables.
• Risk Management: Determined and maintained risks, assumptions, issues, and dependencies that were used to successfully mitigate and resolve project impediments and to communicate with key stakeholders.
• Release Management: Oversaw the development, testing, production deployment and post deployment support of multiple software and hardware enhancements
• Lead the implementation and integration of SharePoint to support the portfolio management of projects across the enterprise
• PMO Development: Contributed to building out a PMO of technology projects. Implemented the rollout and use of MSProject Server, Developed and standardized a budget creation and project status reporting template for PMs. Developed program level project reporting dashboards commended by management.

Manager

Confidential

• Successfully managed the software development lifecycle and delivered a major software upgrade of a Client-Server Application moving to a Service-Oriented Architecture web-based application, including: leading Requirements Analysis, Joint Application Design (JAD) and Rapid Application Design (RAD) sessions, Functional Design Documentation, Application Development, Testing, Training, and Deployments, and the supervision of Business Analysts, Testers, and Trainers.
• Provided supervision of the development & implementation of an upgrade from Microsoft .NET 1.0 to version 3.0.
• Develop and oversee project schedules, milestones and budgets to meet deadlines. Experience using Earned Value Management techniques. Delegate various tasks across teams, track productivity, and set benchmarks.
• Designed and enhanced graphical user interface design, navigation principles, and security parameters that lead to the Computer World award.
• Improved and maintained software modules for vendor Contracts Management and Accounts Payable & Accounts Receivable, and the interfaces with the state’s general ledger system by managing by developing SLA agreements between departments. And by designing batch jobs and interfaces to share Medicaid, legal, and accounts payable data with external systems
• Ensured that systems were consistently operating effectively for emergency responders by prioritizing Application Bug Fixes, Enhancements, and Data Repairs.
• Lead the development of a new on-line invoicing module, increasing data accuracy and improving the efficiency vendor payments
• Developed training plans, created training manuals and job aids. Planned the logistics and operations to train 1100 users (including public & private sector health practitioners, judicial and law enforcement employees)