PROFESSIONAL SUMMARY:

• Over 10 years of overall IT experience.
• Certified Scrum Master (CSM) with more than 3 years of experience with helping companies in Enterprise - scale transition to Agile.
• 7 years of experience working as Quality Assurance (QA) lead/engineer with track record of successfully delivering premier enterprise products.
• Expert at driving the adoption and enforcement of Scrum implementation, removing impediments, and fostering self-management of Cross functional development team.
• Knowledge of Business Requirement Document, System Requirement Specification, Functional Specification Documents, Requirements Traceability Matrix, Use Cases.
• Experience in analysis of software Requirement Specification, development and implementation of Test Plans, Test Scripts, and Test Cases, documentation and analysis of Test Results, deployment and administration of web applications.
• Skilled at implementing manual and automated testing methods; conducted functional, regression, integration, user acceptance, cross browser functionality, and performance testing. Extensively used quality assurance tools like HP Quality Center (QC) and HP Application Lifecycle Management (ALM).
• Expertise in using various automation tools like HP Quick Test Pro (QTP), HP LoadRunner. Experience writing test cases for Functional Regression Testing using QTP.
• In-depth knowledge of testing mobile website. Experience in testing application on different mobile devices.
• Worked with backend testing using SQL Stored procedures on databases like MySQL, Oracle.
• A versatile team player with excellent interpersonal and communication skills.
• Excellent in quick learning new Technologies, tools and able to work well independently as well as in a team.

TECHNICAL SKILLS:

Development Methodologies: Agile, Waterfall

Application Management / Project Collaboration: HP Application Lifecycle Management, HP Quality Center, Atlassian Confluence, Atlassian JIRA, MS SharePoint 2007

Programming Languages: VB Script, Java, HTML, CSS

Automation Testing: HP Quick Test Professional, HP LoadRunner

Database: MySQL, Oracle, MS SQL Server, MS Access

Office Applications: Microsoft Office, Microsoft Project

Operating Systems: Windows, Linux, Mac OS

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Scrum Master 

• Coach and motivate development teams to successfully deliver premier products like Chase Quick Pay, Chase Home Loans, and DWM money movement platform.
• Coaching development team and stakeholders on how to use Agile/Scrum practices.
• Facilitate Scrum Ceremonies such as Daily stand-up, Sprint planning, Backlog grooming, Sprint review, and Spring retrospective.
• Facilitate and moderate day to day Scrum activities with co-located and distributed teams.
• Work closely with different stakeholders to define product strategy, outline release road maps, and plan releases.
• Conducted Joint Application Development (JAD) sessions, Walkthrough, Brainstorming and interviewed Subject Matter Experts (SME), product owner and development team for requirement gathering and to understand the GAP Analysis and Risk Analysis.
• Facilitated creativity and empowerment for the Cross functional development team.
• Closely worked with product owners to prioritize and groom user stories and backlog items.
• Provide visibility to team impediments/risks and helps eliminate them.
• Coordinated and managed inter-team dependency among geographically co-located teams.
• Track status and other metrics against goals on an ongoing basis.
• Encouraged the team to come up with reusable elements that could be used across the program.
• Adjust Scrum process as well as tools utilized to increase team productivity.
• Jira administrator - Setting up Jira dashboards and maintaining relevant metrics that help the team see how they are doing.

Environment: Quality Center (QC) ALM, PL/SQL Programmer, Oracle, Version One, UNIX, QTP, MS Visio, Excel, Word, Power Point, SharePoint, OneNote.

Confidential, Long Island City, NY

Scrum Master & Agile Coach Consultant 

• Coaching Development teams, program Project Managers and stakeholders on Scrum; mentoring team as they are learning and adopting to the Agile process.
• Support Business Analyst/Product Owners with backlog maintenance/grooming including assisting with writing functional stories, prioritizing stories, dependency identification, long term/short term plans etc.
• Facilitate and moderate day to day Scrum activities with co-located teams.
• Facilitate Sprint planning, Backlog grooming, Sprint reviews and retrospectives.
• Provide status report to stakeholders and various teams in the Scrum of Scrums.
• Groomed and maintained user stories for up to two future sprints.
• Gathered business requirements through discussions and brainstorming sessions.
• Facilitate the sizing of stories using tools like Planning Poker.
• Co-ordinated JAD sessions with Multiple Stakeholders (Security, Fraud, UX), SME’s and end users for feasibility studies and to discuss the end to end functionality.
• Coordinated defect triage meetings with product owner and developers.
• Risk Identification and impediment resolution on an ongoing basis.
• Prepare and present weekly Scrum metrics to management; weekly metrics include effort burn-down charts, velocity charts, release plans and release notes.
• Increased productivity of the team by 15% using continuous improvement techniques like Retrospectives.
• ALM administrator - Setting up and maintaining projects and dashboards in QC ALM.

Environment: Quality Center (QC) ALM, Windows 7, MS Excel, Word, Power Point, SharePoint, OneNote.

Confidential, Tempe, AZ

QA Lead

• Involved in the review and analysis of Business Requirement Document, Functional requirement Document, and Use Case documents.
• Analyzed functional requirements of the application and developed comprehensive Test strategy, Test plans.
• Participated in project planning session for estimating time and acquiring resources.
• Oversee the development of test suite. Developed and maintained traceability matrix to ensure the test coverage
• Analyzed Test results and prepared test report for the program leadership.
• Maintained defect dashboard and made sure defects are efficiently resolved before passing from one layer to another.
• Helped reverse engineering team for client customizations to document feasibility for new development.
• Interacted with business users to discuss the functionality of the tool.
• Analyzed testing progress by conducting walk through meetings with QA and development team.
• Help testing team acquiring and managing test data using MS Access.
• Maintained VBScript repository in Quick Test Pro (QTP).
• Enhanced and modified scripts in accordance with test case scenarios.
• Responsible for creating and maintaining Test Log for each Test Case executed and analyzed and documented the test results for each build of testing.
• Arranged end of sprint demos to the client and getting sign off on product increment.
• Coordinated user acceptance testing, integration testing, ADA testing, multi-browser testing, multi-device testing.

Environment: Quality Center (QC) ALM, PL/SQL Programmer, MySQL, Windows 7, Quick Test Pro (QTP), MS Excel, Access, Word, Power Point, SharePoint, OneNote.

Confidential, Las Vegas, NV

Sr QA Analyst

• Monitored application functionality issues on application front end including interface, authentication, and data integration. Perform manual and functional testing on external data process.
• Performed functional tests of web-based applications on different browsers: IE, Firefox, Safari, and Chrome.
• Created SQL queries to validate data transactions; conducted manual testing and defect tracking using HP Quality Center.
• Performed performance testing. Analyzed pre-requisites and set-up pre-engagement environment.
• Identified performance requirements, collected business process information, validated protocol for application using VuGen.
• Analyzed Business Process and developed test plan accordingly. Enhanced test scripts with validation points, parameters, and error handling. Prepared test data.
• Created sample scenario with scripts, set-up and tested load generators, security settings and troubleshoot any network connectivity issues. Performed dry run execution scripts to flush out any environmental/script issues.
• Run baseline performance test, ramped up load on low scale percentage. Documented anomalies and determined cause of bottleneck. Reviewed test results and reported issues/results to project team. Retested when needed.
• Gathered test results from executions and findings. Used LoadRunner to report as well as to provide recommendations for further tuning. Presented findings of Performance Test during team management meeting.

Environment: C++, Quick Test Professional, Quality Center, LoadRunner, Oracle, SoapUI, WebLogic, SharePoint, Linux, Windows.

Confidential

QA Engineer

• Worked with the test team to develop Test Plan, Test strategy, Requirement Traceability Matrix, Test Coverage, Test Cases, and Test Scripts in HP Quality Center for testing the applications.
• Executed all phases of testing including smoke, integration, GUI, functional, and Regression testing.
• Delivered well-designed regression test scripts within the QTP automation framework; executed scripts, analyzed test results and reported them in Quality Center.
• Created detail test status reports to communicate with project management team.
• Performed functional testing for the web-based applications on different browsers: IE, Firefox, and Chrome; testing was done in both QA and integration environments.
• Performed functional tests on different browsers to ensure application integrity.

Environment: .Net framework, Quality Center, Quick Test Professional, MySQL, JIRA, Windows XP.