SUMMARY:

• Project and operational delivery leader that implements solutions bringing together people, process and technology that provides improved organizational efficiencies and better financial/operational reporting/business intelligence spanning a broad range of project environments.
• Enterprise business system implementations and management (ERP, BI, CRM)
• Software development and release management (ERP, Web Applications, SaaS)
• Information technology (infrastructure)
• Business process change management and consulting
• Key areas of experience and industries: manufacturing (including Lean), engineering, transportation, supply chain (including eCommerce), warehouse management, sales operations, project - oriented job cost accounting, commercial property management, athletic equipment & apparel, retail merchandising and financial/banking services.

AREAS OF EXPERTISE:

• PMI-PMBOK/Waterfall/SDLC
• Enterprise Apps (ERP, CRM, PLM, BI)
• Risk Identification & Management
• Agile/Scrum/XP
• Backlog, Sprint & Release Planning
• Retrospectives & Lessons Learned
• Change Management
• Organizational Readiness
• Cost & Budget Management (EVM)
• Project Leadership
• Software Development Lifecycle
• Schedule & Task Management
• Mentoring and Training
• Cross-functional Teams
• Project & Resource Planning
• GAP Analysis
• Release Management
• ROI & Business Case Analysis
• Development Management
• Quality Management
• Support & Service Level Agreements
• Cut-over Planning
• Vendor Management
• Enterprise System Integrations (EDI)
• Data Migration (ETL)
• Requirements Gathering
• Business Analysis & Process Design
• System Selection
• Use Case & User Stories
• Test Planning (FT, QA, UAT and CRP)
• Stakeholder Management
• Best Practice Utilization
• Contract Negotiations
• Communication skills with all organizational levels
• Scope Management & Change Control
• RFI, RFP & SOW preparation and response assessment

TECHNICAL SKILLS:

Project Management Methodologies: PMI/Waterfall, SDLC, Agile/Scrum/XP

Business Analysis Methodologies: Use Cases, User Stories, GAP Analysis with Requirements Gathering / Documentation

Operational Project Tools: Microsoft Project, Visio, SharePoint, Office Excel, Word & PowerPoint and JIRA

Business Intelligence Tools: Microsoft Excel, SQL, SSRS, SSAS, PowerPivot & PowerBI, SharePoint, Tableau and BI-360

Software Development Technologies: Microsoft .Net/SQL/SSRS/TFS/C#, Flash, Sun Java, Ruby/Rails, Cold Fusion, cXML

Enterprise Business Systems: Microsoft Dynamics AX/365 ERP & CRM, Salesforce CRM, Bluestar PLM, Mobile Apps

IT Infrastructure: Networking, Data Storage Virtualization

Change Management: ADKAR Model

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Lake Oswego, OR

Responsibilities:

• Led internal and external vendor cross-functional teams completing a project to customize and upgrade Microsoft Dynamic AX 2012 ERP for manufacturing operations and process improvements.
• Managed project team deliverables and work plans, steering committee status reporting and project communications utilizing SDLC project methodology.
• Managed internal and external software development and business analysis resources that were part of the overall project team and worked within the overall ERP program team over multiple divisions/projects.
• Project budget was well over $1m.

Project Manager / Scrum Master

Confidential, Beaverton, OR

Responsibilities:

• Customize, implement and manage releases of Microsoft Dynamics AX 2009 ERP System with Lean Manufacturing.
• Customize and full-cycle upgrade of Microsoft Dynamics AX 2012 ERP System with Lean Manufacturing.
• Customize and implement Microsoft Dynamics CRM.
• Project budget was well over $1m.

Project Manager

Confidential, Beaverton, OR

Responsibilities:

• Completed contract project that executed transition from Confidential ’s legacy software development agency.
• The system provides interactive web experiences to help athletes become better at their sport. SPARQ Training’s web environment integrates with multiple Confidential Brands with global localization.

Project Delivery Manager / Project Manager

Confidential, Portland, OR

Responsibilities:

• Provided resource and operational management of software development engineers.
• Completed several Release/Change Management software projects and system updates to clients. Confidential was a software development vendor for Confidential .
• Responsible for internal financial reporting for the Project Services and Software Engineering Department

Technology Project Manager / Scrum Master (contract)

Confidential, Portland, OR

Responsibilities:

• Confidential ’s information technology environment includes application development, multiple operating system environments and large networked data centers.
• Completed multiple internal infrastructure IT projects.

Implementation Project Manager

Confidential, Hillsboro, OR

Responsibilities:

• Completed multiple national customer related projects delivering retail merchandising solutions leading internal MTI cross-functional teams.
• Managed customer related projects by working collaboratively with internal MTI cross-functional teams: sales and account management, product management, engineering, manufacturing, supply chain and customer service to manage deliverables for MTI’s customers. Responsible for gathering customer business requirements, defining project scope and managing project schedules to ensure execution of project deliverables.

Implementation Project Manager and Business Analyst

Confidential, Charlotte, NC

Responsibilities:

• Completed several national external customer-facing projects delivering procurement and expense management solutions interfacing to ERP Systems leveraging cross-functional teams from internal client’s resources as well as Verian resources.

Consulting Manager/Project Manager/Business Analyst

Confidential, Charlotte, NC

Responsibilities:

• Completed several client-facing enterprise software projects implementing Timberline Software for Construction and Property Management.
• Provided consulting engagement and project management for other consulting projects.
• Completed development of consulting best practices as well as recruiting, training and mentoring consulting staff to achieve corporate utilization and profitability goals.