Technical Project Manager Resume
NC
Technical Project Manager
Project & Product Lifecycle Management ª Stakeholder Relations ª Budget & Resource Management
PMI-certified project manager with a strong engineering background and demonstrated success managing multiple project schedules, budgets, and resources to deliver high-quality, profitable, multimillion-dollar projects that meet aggressive schedule, budget, and customer / industry requirements. Track record of introducing innovative product designs that enhance revenue and meet changing market needs.
- Requirements Analysis / Definition
- Proposal Development & Contract Negotiation
- Project Planning & Schedule Management
- Business Development / Sales Presentations
- Customer Expectations Management
- Change Control & Risk Management
- Cross-functional / Global Team Leadership
- Executive-level Project Performance Reporting
- Product Design & Development
- New Product Introduction / Launch
Professional Experience
Confidential,Raleigh, NC 1998 to 2010
Technical Project Manager Level II (2006 to 2010)
Oversaw 10 global functional departments of 50 multidisciplinary employees, utilizing project management “best practices” to initiate, plan, execute, monitor / control, and close GPON product development initiatives instrumental in the company becoming global GPON market leader. Managed $30 million software and hardware development budget, developing roadmaps to and from technologies emerging from R&D.
- Consistently delivered projects on time, within budget, and in accordance with customer / industry requirements — worked with stakeholders for RFP response, determined project scope, identified and mitigated project risks, and proactively managed project schedule to meet customer demands.
- Spearheaded the development of desktop Fiber to the Home solution (30,000+ units on product launch) for Fortune 20 customer in collaboration with OEM UPS — successfully delivered project 2 months ahead of original deadline to meet market need and earned customer recognition for small footprint product.
- Led cross-functional team that increased product earnings 20% by replacing existing units with cost improved products. APAC market recognized new opportunities with cost improved portfolio.
- Enhanced the quality and accuracy of stakeholder communications through executive-level project and risk management reporting. Utilized Project Portal and Data Warehouse tools.
- Managed the testing of products at Underwriters Laboratory (UL) to achieve FCC, NEBS, ANSI, ETSI, UL60950, and EN60950 qualifications — recognized with an achievement award and bonus for instrumental role in meeting challenging customer deadline.
- Saved key customer account worth $11 million with quick turn maintenance release — organized strategic team to replicate and resolve software field issues and verified solution at customer lab.
Design Engineer/Compliance Project Manager (2000 to 2006)
Project Managed products thru Regulatory testing to RFP’s while designing DSL and Fiber to the Home products for all large telecommunication RBOC/ILEC companies worldwide. Collaborated with customers to design products, conducting product design from schematic capture to circuit testing and layout.
- Designed products for the global market, including high speed digital backplanes, BITS timing, power filtering, GigE Physical Layer 1 interface power distribution unit, and fan unit and collaborated in low pass filter designs — 9 of these designs are currently being sold at a profit.
- Developed products meeting customer-specific RFPs for a multibillion dollar portfolio; demonstrated that designs met ISO 9000 quality standards and rigorous compliance testing.
Customer Support Engineer (1998 to 2000)
Investigated and resolved customer field issues through onsite troubleshooting and problem-solving and performing software upgrades to successfully reduce customer problems.
- Recognized for strengths in performing high-pressure field work, maintaining excellent customer relations, and ability to resolve complex technical problems.
- Conducted product demos at customer sites to secure sales, including an $11 million contract.
Confidential,– Raleigh, NC 2002 to 2003
AutoCAD/Drafting Teacher
Instructed high school AutoCAD, drafting, and Microsoft Office classes, instructing 100 students per day. Developed class lesson plans and lectures, created educational materials, and coached roller hockey team.
Confidential,Raleigh, NC 1998
Co-op / System Test and Validation Engineer
Validated automated meter reporting by modem over phone line as a power meter test engineer. Performed patent searches for new product ideas.
Confidential,Salisbury, NC 1994
Co-op / Maintenance Technician
Verified flow diagrams at coal power planet. Labeled valves and updated engineering drawings with daily maintenance activities.
Education & Training
Master’s Degree Studies in Medical Device Design